SHOCKING DO NOT GO HERE. Customer service is disgraceful and the manager is so rude. As soon as they see a young person walk in they literally take advantage. My little brother took his car there toda... See more
Company replied
Location
Switch locationUnit 1, Washford Trade Park, B98 0HX Redditch, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant service from a Brilliant team. Very respectable price, with discounts clearly advertised and available. Keeping in contact throughout the service to ensure you get exactly what you asked... See more
Visited the Redditch branch for a quote for two front tyres, Louis was so helpful and talked me through a couple of options. I chose the Bridgestone tyres and booked everything on-line for two weeks l... See more
Whilst travelling to a weekend break the exhaust blew. Lewis and team ordered part and repaired exhaust in two hours. Lewis kindly took us back to the hotel as no cabs available most efficient and fri... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Unit 1, Washford Trade Park, B98 0HX, Redditch, United Kingdom
3.3
Average
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good Company going to Formala One for a few…
Iv been going to Formala One for a few years now. I find them very helpful and I trust them totally with my car.
August 10, 2022
Unprompted review
Air con re gas
Went on the off chance at getting my aircon re-gassed. Told me to come back in an hour so I did and they did it then. Can't fault the friendly service at the Redditch branch. Would definitely use them again.
August 9, 2022
Unprompted review
A thousand stars
Absolutely made up by these guys! Amazing customer service, the gentleman I deal with on front desk is so friendly, it's nice to see. Very professional workmanship and fast. A thousand stars! Thank you 💜
August 9, 2022
Unprompted review
i have been to formula one garage…
i have been to formula one garage multiple times with issues, and they have sorted it. Big thank you to Luis, helpful, respectful and kind.
August 9, 2022
Unprompted review
Consistently good.
Once again I have nothing but praise for the service given at Redditch and particularly for the young gentleman on duty last Sunday 26 March 2022.
June 28, 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dangerous and Irresponsible
Had two tyres changed at their Redditch site on 09/06/22. I’ve just discovered they have only reattached three nuts on one wheel and have also lost the locking wheel nut on the same wheel. An absolute shambles and dangerous.
Definitely to be avoided.
June 14, 2022
Unprompted review
Reply from Formula One Autocentres - Redditch
Dear Colin,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
F1 First class
I arrived 5 mins early for my 9am appointment. I was greeted cheerily and booking checked in seconds. Car was driven into bay tyre changed and all done in no more than 15/20 mins.
To say I was impressed would be an understatement......1st class from start to finish.
May 19, 2022
Unprompted review
Redditch branch Feedback
I called into Redditch branch this afternoon and the customer care shown by the technician was excellent, he went above and beyond to assist me and I am very grateful. Refreshing to find service like this in today's busy environment. I highly recommend this depot it has become the go to place for our whole family, excellent value, very knowledgeable staff and great customer focus.
April 4, 2022
Unprompted review
Fantastic service
Fantastic service , very polite engineers, They did a through service
March 30, 2022
Unprompted review
1 star and that’s generous!
1 star and that’s generous! From what seemed efficient service from been fitted and been advised tracking etc needed doing to my car been worse to drive with tracking and missing a locking wheel nut. Returned to redditch to have tracking re done but still not made a difference, options given for refund or another f1 site but refund can only be done through head office which is a pain to sort. Upon taking the car elsewhere it has been noticed that the locking wheel nut hasn’t been replaced and multiple wheel nuts not very tight but as this was noticed after 3 weeks store manager who wasn’t helpful had said it could’ve been stolen and was there when re fitted. It has taken this long to sort tracking and notice wheel nut missing as the car only gets driven occasionally at weekends. Poor customer service and poor workman ship and not safe with re attaching wheels back to car. Do not use this site, very unprofessional and poor customer service
Please note I have been contacted by the regional manager first thing this morning and all has been discussed and locking wheel nuts ordered. Thank you for your call in this matter
March 25, 2022
Unprompted review
Reply from Formula One Autocentres - Redditch
Dear Yiendy,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.