Formula One Autocentres - Salisbury Reviews 77

TrustScore 4.5 out of 5

4.3

Corner Site, Salisbury Business Park, SP1 2TJ Salisbury, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought 4 new tyres through Black Circles and chose Salisbury F1 Centre to fit them. Never been there before but all went very smoothly and happy with the service received. Great communication and the... See more

Rated 5 out of 5 stars

Can't recommend Formula One highly enough. Had an issue with a knocking noise coming from the offside front wheel. They thoroughly checked the car over and diagnosed the problem which highlighted po... See more

Rated 5 out of 5 stars

I would like to thank the young lad at the garage in Salisbury. My family were on the way down to Center Parcs on Tuesday morning and it came apparent that I needed my car looked at urgently as someth... See more

Rated 1 out of 5 stars

I went to Salisbury Autocentre have two brand new Dunlop tyres fitted which single price was £94.74,after installation Darren who dealt with my vehicle has demanded over £260 for two tyres which is 2... See more


Company details

  1. Tire Shop

Written by the company

Formula One Autocentres currently boasts over 130 state-of-the-art autocentres located throughout the UK. With over 800 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Corner Site, Salisbury Business Park, SP1 2TJ, Salisbury, Hampshire, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always super helpful!

I’ve popped in a couple of times with things I’ve needed checked out, on both occasions Rob has been super helpful, squeezed me in to have a look at the car and then shown me the issues. Can’t thank him enough! Brilliant customer service and always happy to help, fab team!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent hassle free service…

Bought 4 new tyres through Black Circles and chose Salisbury F1 Centre to fit them. Never been there before but all went very smoothly and happy with the service received. Great communication and the guys were very friendly and helpful, in fact, my battery died when I went to collect the car (it has done this a couple of times before, not the garage’s fault) but the kind gentleman who fitted the tyres (sorry, I did not get his name) brought his own car round to jump start mine, which I really appreciated. Thank you very much for all your help and advice! I would recommend this company.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Keep up the good work. I am very happy with the quality of…

I am very happy with the quality of service provided by Ryan and the team. They have serviced my Fiat 500 for the last couple of years and they take a pride in their work.

November 13, 2025
Unprompted review
Formula One Autocentres - Salisbury logo

Reply from Formula One Autocentres - Salisbury

Good Afternoon Lynne,

Thank you for taking the time to leave valued feedback on the service received by Ryan & the team.

We are happy you see you as a regular customer of Formula One Autocentres.

Kind Regards
Customer Care

Rated 5 out of 5 stars

Really helpful, informative, and friendly staff

Really helpful and informative. I drove over some rubbish in the road that had fallen from a skip, this knocked the bottom cover of my car causing it to hang down and drag on the road. Although I didn't have an appointment they had my car up on a ramp and within fifteen minutes, sorted the problem and had me back on the road within half an hour.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Tyre pressure

Turned up with no appointment to get tyre pressure check , the centre was busy as always but Ryan checked pressures .returned later because a fog light had been pushed in when the car was washed Ryan spent time re-attaching a fog light. Always helpful. So great that Ryan consistently runs a business in Salisbury that provides such excellent service. Thank you.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

The tyre on my trailer deflated as I drove through Salisbury yesterday. It’s a very small wheel and several tyre outlets were unable to help until I was incredibly lucky to encounter a chap called Ryan at the F1 reception who tried a number of ways to fix the problem. Eventually, using a bucket load of innovation and a polythene bag he managed to get air pressure into the tyre and I had a viable wheel again. I refitted the tyre to the trailer and as I was pulling the trailer back onto both wheels the other tyre deflated - without any hesitation Ryan fixed the second tyre using the same method and I was on my way. 5 stars for F1 Salisbury as a friendly and professional team; but particularly for Ryan’s good natured perseverance, professionalism and innovation. Many Thanks.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT GO HERE

My mother-in-law recently took her car for an MOT, which it failed due to the brake calipers, discs, and pads needing replacement. She agreed to the repairs, assuming the quoted price was reasonable.

After she informed me of the total cost, I contacted the garage to verify the pricing. They confirmed that their parts were sourced from Euro Car Parts. However, a comparison showed a significant markup:
• Brake caliper: £121.99 (Euro Car Parts) – charged £291.60
• Discs: £13.49 – charged £218.00
• Pads: £38.19 – charged £106.80

The garage also stated that labour for all replacements totalled £94.20.

While I understand that garages apply a markup to cover overheads, the prices charged here are far beyond reasonable margins. I strongly advise others to exercise caution and confirm all costs before agreeing to any work at this establishment. They will take advantage out of you.

October 30, 2025
Unprompted review
Formula One Autocentres - Salisbury logo

Reply from Formula One Autocentres - Salisbury

Dear Ben Williams, we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Rated 1 out of 5 stars

car was dirty

had my mot and service 20th october 2025.. couldn't fault the service on my car as they are on the competitive price but my car was clean when i bought it in the garage but when i collect it my car mat was really dirty with muds from their shoes and they just left the plastic cover on the drivers chair.. just frustrating coz they shouldn't leave it dirty like that especially beforehand it was really clean...

disappointed costumer,
coming from a lady driver..

October 20, 2025
Unprompted review
Formula One Autocentres - Salisbury logo

Reply from Formula One Autocentres - Salisbury

Dear Ekim,

we are sorry that your experience hasn't met our usual high standard.

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Rated 5 out of 5 stars

MOT and service

Have had the MOT and service done on my car today. There was work to be completed to get through the MOT but throughout the time spent waiting I was fully informed of the timescale and price. I am very pleased with the standard of work done . Have called in before to get tyres checked .The manager and his staff are always polite, friendly ,professional and trustworthy. Great job! I would highly recommend the Salisbury branch.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Brought the car in with a low pressure…

Brought the car in with a low pressure tyre warning - suspecting a slow puncture. They checked over everything, determined that it must be a sensor, advised me to check with a dealership and charged me nothing for their time. True gents.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

We were in a spot of bother having a…

We were in a spot of bother having a nail in our tyre! Ryan the manager was outstanding and dealt with sorting out a permanent fix immediately! I would highly recommend a brilliant service not to mention excellent customer service and all at a very competitive price!! They deserve 5 stars for sure!!😁👍

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Travelling to Salisbury this morning…

Travelling to Salisbury this morning our Mercedes was making a terrible clonking noise ..it was quite worrying
We pulled in and just by chance came across Formula one Auto centre Salisbury.
One of the guys said leave it with us and come back in @45 mins ..we had a coffee on our return, the car was test driven,up on the ramp and an inspection and fault was found and fixed.
We can't thank Robert and Andrew enough from being courteous,understanding and explaining the problem and solving the fault
We were on our way within an hour ...
Great guys and a great service
Paul and Debbie Wright

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service with a smile

I took my vehicle in to Ryan and his team two days before Christmas because a warning light came on for my ABS braking system. The service I received was terrific. I had decided to also get the car properly serviced and the guys did a great job taking me through what was needed, why, the costs, and - when I said I was stressed about the total cost - how I could access their 0% financing options. They also fitted a sensor for free. Getting spare parts seemed to be no issue and they were great at communicating with me. Highly rated and will use again!

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Ryan and his team were more than helpful

Ryan and his team were more than helpful when replacing two tyres on our car and curing leaking rear tyres. They were all polite and efficient in carrying out the work whilst my wife and I sat in the warm and comfortable waiting room. It’s so nice to be treated so well at this type of garage - well done to all.
RP 18/12/24

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Poor service I've got,order a tyre…

Poor service I've got,order a tyre ahead of time,came early at the shop more than 15mins early and then staff told me that the tyre didn't arrived without informing costumer ahead of time

September 25, 2024
Unprompted review
Formula One Autocentres - Salisbury logo

Reply from Formula One Autocentres - Salisbury

Dear Romel,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look