Formula One Autocentres - Shrewsbury Reviews 

46
TrustScore 3.5 out of 5

3.5

Arlington Way, Shrewsbury, Sy1 4YA Shrewsbury, GB


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Rated 5 out of 5 stars

I rang the garage and spoke to Scott about my daughter's exhaust,he gave me a time to take the car in the next day.Tom quickly had the car on the ramps and soon rectified the problem while I waited.B... See more

Rated 4 out of 5 stars

All went well with my recent MoT and subsequent repairs, until the bill was issued. Having been quoted £550, the card machine was presented to me without any mention of the price. Thankfully, I looked... See more

Rated 5 out of 5 stars

Boys at Shrewsbury F1 Autocentres went above and beyond when i bought my car in for a recent MOT. Fitted me in quickly and even reconnected a leaking fuel pipe for me whilst it was there. Really impre... See more

Rated 5 out of 5 stars

Well what can I say, from the moment I telephoned for a quote for the repair, to the quick timeframe of the work being carried out, just amazing. Such a refreshing change to have the team at Formula O... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Arlington Way, Shrewsbury, Sy1 4YA, Shrewsbury, United Kingdom

3.5

Average

TrustScore 3.5 out of 5

46 reviews

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3.5

All reviews

(46)

5,099 reviews in the last 12 months

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Rated 5 out of 5 stars

Tyres plus tracking - great service!

Four new tyres bought online at fair price and fitted 2 days later in Shrewsbury workshop. The staff were professional, friendly and very helpful. I had tracking corrected at same time and the improvement in steering and handling is fantastic. These guys know their stuff! I have no hesitation in highly recommending them. Many thanks.

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke!
We booked both cars in for MOT via the web mid August and paid our money. On the day, took a call, sorry, our MOT guy has gone sick. Can we have our money back please while we secure MOTs at a much higher cost due to the lack of operational mechanics? Urm, NO! We had to wait a 4 days before finance rang, Urm, your credit card won't accept refunds, really I thought? Ok what happens next? Customer service will ring you early next week and will arrange to make an internet bank transfer, OK I thought. Friday, no call, no cash! So I rang customer services and while trying to explain my woes, the plank on the end of the phone was quite arrogant to say the least, as much charisma as a wasp, apparently, the only person who can organise my refund is absent due to bereavement, sorry, not my issue, absence again, I want my money back, he said, I don't like your accusations, excuse me, I don't like that you have my money, and you've had my money without providing the service, for nearly two weeks, flipping ridiculous, and then the plank put the phone down on me! Great, what a win for a rubbish organisation, own goal comes to mind....never, ever again will we use this excuse of a business. End of rant but I still don't have my money returned!

September 2, 2022
Unprompted review
Formula One Autocentres - Shrewsbury logo

Reply from Formula One Autocentres - Shrewsbury

Dear Steven,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Ian was fantastic

Ian was fantastic. I had faulty aircon and he got in straight in and sorted. He was so helpful!!!! Could recommend enough!!! Fab fast and great price, thought it would cost a fortune!!!!

July 13, 2022
Unprompted review

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