Formula One Autocentres - Southampton Reviews 

95
TrustScore 3.5 out of 5

3.4

HEDGE END TRADE PARK, HEDGE END, SO30 2UH SOUTHAMPTON, Hampshire, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Had four wheels balanced and made it worse than to start with. Obviously the wheel balancing machine is in need of a calibration and wheel weights added were separated with a gap( not how you balanc... See more

Rated 5 out of 5 stars

Recently I had a puncture in need of assistance urgently. Lee was more than helpful by assuring me either repair or same day tyre replacement which helped me massively with the amount of work load... See more

Rated 5 out of 5 stars

Booked an MOT and full service online with the Hedge End branch. Wasn’t straightforward as a previous supply and fit of a new headlight unit just a few weeks ago by a different garage, was faulty and... See more

Rated 5 out of 5 stars

I have been using F1 autocentre in West Quay Southampton for over 15 years and I can't praise Dusty enough for his willingness to help me solve a particular problem with my GLC. In fact any of the guy... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • HEDGE END TRADE PARK, HEDGE END, SO30 2UH, SOUTHAMPTON, Hampshire, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

95 reviews

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3.4

All reviews

(95)

5,513 reviews in the last 12 months

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Rated 5 out of 5 stars

Last minute flat tyre

I took my car in last minute with a total flat, the staff at Hedge end were spectacular - had me back on the road in under 30 mins - I highly recommend! Thank you hedge end guys!!

December 4, 2021
Unprompted review
Rated 5 out of 5 stars

Went above and beyond

Ordered a tyre through Asdatyres to be fitted at F1 Autocentre Hedge End Southampton.
When I arrived they knew nothing about my order as Asdatyres had not informed them! They had no fitters/timeslots available for 2 days. However, they did have the tyre in stock and one of their fitters gave up his lunch break to fit it.
Brilliant. Well done F1 Autocentre Hedge End.
Will order direct through them next time and won't ever use Asdatyres again!

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

Got friendly with the kerb this morning…

Got friendly with the kerb this morning and the tyre from same wheel has been slowly leaking too for a few days now. I was worried about the long journey with kids to Thorpe park tomorrow so took car to F1 Hedge End.

They were busy and had to book most customers in for Monday. Explained my situation with Steve, he was empathetic and decided to have a quick look despite being evidently busy.

Plugged the puncture, put air in and did a quick check and reassured us that we were good to go at no charge but was advised to have tyres changed after Christmas.

Steve is a good soul, honest and very friendly and there are few wrong uns out there but I believe you will be in safe hands with someone like Steve working in F1.

Thank you Steve, look forward to seeing you again.

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

Hedge End Branch

Staff at hedge end branch were first class. Helped my daughter who is a care worker to get back on the road in record time highly recommended

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

I would fully recommend Formula One…

I would fully recommend Formula One Autocentres in Hedge End, who recently fitted new wheels and tyres to my car. Both Admin and Technical staff being both polite and helpful. The technical staff in particular being very efficient and informative.
Yours gratefully John

October 19, 2021
Unprompted review
Rated 1 out of 5 stars

Rubbish service

As a car dealer I pride myself on fulfilling any promises I make.
I booked a car for aircon service and oil and filters on Thursday for the following Monday.
Sold the car on Saturday and promised delivery on Monday after the work was done.
On arrival I was told " sorry mate jack hasn't booked you in, come back tomorrow"
This reflects badly on me and it will never happen again!
I will never use F1 hedge end for anything.

August 30, 2021
Unprompted review
Formula One Autocentres - Southampton logo

Reply from Formula One Autocentres - Southampton

Dear Steve,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 4 out of 5 stars

Overall good customer experience

Easy order process online, good discount on 4 tyres, courteous and covid controls. Always seem to underestimate the collection time and kept waiting an extra 30 minutes

November 19, 2020

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