Formula One Autocentres - Stevenage 1 Reviews 

123
TrustScore 4.5 out of 5

4.4

ASTON HOUSE, BOULTON RD, SG1 4QX STEVENAGE, GB


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Rated 5 out of 5 stars

The manager David was so polite and helpful, he honoured the price promise and was very knowledgeable and friendly. All the team were lovely. Will definitely recommend.

Rated 5 out of 5 stars

In my experience it is so difficult to find a trustworthy garage that will help and go the extra mile... thankfully I have found a great garage with an amazing manager, Stewart. He always goes above a... See more

Rated 5 out of 5 stars

Absolutely beautiful service from the guys at Formula 1 Stevenage Pin Green. so nice and friendly. Went that extra mile to get our problems sorted. Thank you, Stuart and Co! Will never use another g... See more

Rated 5 out of 5 stars

Called the autocentre to sort out a banging sound coming from behind the tyre. Got booked in straight away to diagnose the issue. Stuart was brilliant, and identified and sorted the issue without cha... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • ASTON HOUSE, BOULTON RD, SG1 4QX, STEVENAGE, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

123 reviews

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4.4

All reviews

(123)

5,199 reviews in the last 12 months

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Rated 1 out of 5 stars

Brake quote rip off

Went for a brake assessment and they came back saying I needed front and rear brake discs and pads being replaced at £840, but when I took it to another garage for a second opinion I just needed front brakes being replaced at 30% of the price Formula One quoted me. Would not recommend using!

January 19, 2026
Unprompted review
Formula One Autocentres - Stevenage 1 logo

Reply from Formula One Autocentres - Stevenage 1

Dear Kirsty Twigger, we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Rated 5 out of 5 stars

Great service

Visited today around 15:30 and was greeted by a friendly member of staff and directed to the waiting room. They checked my car over and told me where they thought the leak was coming from so I can take it to a local garage and get it fixed. Thank you.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, diagnosed issue quickly and resolved. Stuart specifically great, fantastic service. Will be booking my MOT in with them next month

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent knowledgeable team.

Been using the Bolton road branch for a few years now since my previous mechanic retired, and after initially being nervous I can safely say I have had a wonderful experience. Everyone is friendly, knowledgeable and kind, and me using this garage has exceeded the lifespan of three cars now! They are happy for me to source my own parts, and will always show me exactly what work needs doing on diagnosing and issue, for my last repair Stewart has been excellent advising me exactly what part I needed and where to get so I didn't have to replace the entire caliper, I will continue to use Bolton road for years to come.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke. I pre booked my mot to be told when I arrived for it, that formula 1 had cancelled because the tester was on holiday. The guy recons he left me a voice mail, you guessed it no message. Utter joke

July 23, 2025
Unprompted review
Formula One Autocentres - Stevenage 1 logo

Reply from Formula One Autocentres - Stevenage 1

Dear Christine,

we are sorry that your experience hasn't met our usual high standard.

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Rated 1 out of 5 stars

Awful customer service reception

Had a nail in my tyre so popped into the Hertford branch who were very busy so suggested I use the Stevenage branch. I called ahead to check wait times only to be put on hold for over 27 minutes... during this time I actually drove to the Stevenage branch only to then stand in the Reception area for ages before anyone attended to the desk by which time there were 3 other people waiting behind me. I explained the situation to the member of staff who couldn't give me a wait time for the repair... I suggested he called the other Stevenage branch for me (to find out their availability), given I had already been on hold so long! He said no because the phone was ringing, at which point I pointed out it was me... STILL on hold, and that I would hang up so he could call out. He still said he couldn't because he had to talk to all the other people in the queue first.

July 1, 2025
Unprompted review
Formula One Autocentres - Stevenage 1 logo

Reply from Formula One Autocentres - Stevenage 1

Dear Paula Gollop, we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Rated 5 out of 5 stars

Definitely recommend

I called up the garage at short notice and Sean was very friendly and accommodating. When I left my car with him and his team, they worked very efficiently to get the job done! Very happy with my air con re-gas, especially with the recent hot weather! Definitely recommend.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

I had a one front passenger tyre booked…

I had a one front passenger tyre booked in for 12pm an hour and a half later they eventually started it when I went in I was they were 10 minutes behind and they decided to put a van in front of the garage for an hour so my car couldn’t get in one tyre change took 2 hours because of the heat apparently if you want work done avoid in the summer. A couple of days later I got a call to say the wrong tyre had been fitted so I waited 2 hours for the wrong tyre and went back and got a new one thankfully when I went back I was in and out in 20 minutes.

May 13, 2025
Unprompted review
Formula One Autocentres - Stevenage 1 logo

Reply from Formula One Autocentres - Stevenage 1

Dear Consumer,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Friendly Team, Fantastic Service!

Been having my car looked after here since they went out of their way to help me on the day they closed for Christmas a year or so ago. Just took my car in for a full service and MOT. The team were great at seeing me quickly, and when there was more work needed than expected, they gave me a phone call to explain everything they found before committing me to any additional surprise work. Very respectful! They also have photographs of the diagnostic equipment reports for the more expensive work required, along with an itemised bill breaking out the cost of each item and part. Very happy to have my car looked after by the fantastic team here.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly staff who go above and beyond.

We had two front tyres fitted - I had been in the area and asked if they could fit us in which they did within an hour. We waited in the (comfortable) waiting room whilst the tyres were fitted at a reasonable price. All staff were great. I left my sunglasses and the team went out of their way to track me down, even contacting another local business where they knew I had been that day to see if they could contact me. Glasses have now been posted back to me as we live a fair way away, yet F1 were still so willing to help. Thank you!

April 15, 2025
Unprompted review
Rated 2 out of 5 stars

Work on anti-roll bar fitted poorly to…

Work on anti-roll bar fitted poorly to my car. Necessitated a return visit to correct, which was done. No apologies or compensation offered.

April 10, 2025
Unprompted review
Formula One Autocentres - Stevenage 1 logo

Reply from Formula One Autocentres - Stevenage 1

Dear Adrian,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

I wouldn’t go anywhere else

I’ve been taking my car here for the last few years, I’ve had MOTs done, servicing and they have fixed a few issues. All the staff are polite, friendly and very knowledgeable. I wouldn’t go anywhere else now and highly recommend them.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly bunch of guys, were flexible and accommodating on short notice change to appointment time.

February 18, 2025
Unprompted review

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