Formula One Autocentres - Stevenage 1 Reviews 

124
TrustScore 4 out of 5

4.2

ASTON HOUSE, BOULTON RD, SG1 4QX STEVENAGE, GB


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Rated 1 out of 5 stars

Booked my car in for brake pads and discs to be replaced and gave them 1 months notice. Turned up on the agreed day for the work to be done but unfortunately this company hadn't even ordered the par... See more

Company replied

Rated 5 out of 5 stars

Since moving to the area I have taken my Skoda in 4 times and always had polite and dilligent service. On two occations i had faulty tyre values and these were changed without charge. I highly recomen... See more

Rated 5 out of 5 stars

In my experience it is so difficult to find a trustworthy garage that will help and go the extra mile... thankfully I have found a great garage with an amazing manager, Stewart. He always goes above a... See more

Rated 5 out of 5 stars

Absolutely beautiful service from the guys at Formula 1 Stevenage Pin Green. so nice and friendly. Went that extra mile to get our problems sorted. Thank you, Stuart and Co! Will never use another g... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • ASTON HOUSE, BOULTON RD, SG1 4QX, STEVENAGE, United Kingdom

4.2

Great

TrustScore 4 out of 5

124 reviews

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4.2

All reviews

(124)

5,501 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

From the moment I arrived I was made to feel welcome. I was met by friendly and very helpful staff. Good reliable service. Provided some helpful tips.
Thoroughly pleased and will use them again.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Stuart and his team are always friendly, really helpful and always willing to help. Nothing is too much trouble
whether I need a full service, tyres, brakes or have a puncture. I would always recommend them to anyone asking for a local, very reliable and honest garage.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Booked my car in for an MOT

Booked my car in for an MOT, as Usual I left it to the last minute to have the MOT done, 2 Days before it expired.
I got a phone call to say unfortunately it had failed.
The work required wasn’t anywhere near as bad or as much as I expected, Stuart explained everything in great detail about what was needed - Wiper Blades, and a Headlight bulb.
I asked about some issues that I had been told about when I had it serviced in December at another garage who said both lower suspension arms were heavily corroded and the bushes were worn and needed to be replaced before it’s next MOT!! Stuart explained that if that was the case it would have been picked up by the MOT Tester, being concerned he double checked and confirmed this was not the case, they were both absolutely fine.
I’ll definitely be back to F1 for future services!! Honest and trustworthy people!!
I never leave reviews, but felt this was well deserved!!
Thankyou Formula One!!

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Phone up and booked in to have a set of…

Phone up and booked in to have a set of tyres fitted, nearly a week ago. Turned up on time and eventually got told their is nearly a 3 hour wait. Asked if my tyres were ordered and ready and the guy checked on the computer. Tyres were not even ordered. What a shambolic bunch. Certainly wont be going back there again. If it was possible to give zero stars, that would of been more apt.

February 10, 2024
Unprompted review
Formula One Autocentres - Stevenage 1 logo

Reply from Formula One Autocentres - Stevenage 1

Dear Stephen,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Had an MOT and needed a new tyre

Had an MOT at F1 Bolton Road Stevenage and needed a new tyre, went above and beyond to get the tyre for next working day and fitted it and re-done the MOT for me even though it was close to closing time. Thank you so much. Highly recommend

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

I always used F1 on Boulton Rd

I always used F1 on Boulton Rd, their service is exceptional, customer service is on point. They are always happy to help. Branch Manager Stuart is always helpful and always goes out of his way to try and help with resolving any issues. 5 star

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Used boulten road for two separate MOT

Used boulten road for two separate MOT. Really great service, mechanic's had good knowledge and approachable even when it was close to closing time! Would use again.

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

They kept my car for 4 days for 2 tires…

They kept my car for 3 days for 2 tires and a bulb. They promised it would be ready in a day. I lost a weekend because of them.I don't recommend him

January 19, 2024
Unprompted review
Formula One Autocentres - Stevenage 1 logo

Reply from Formula One Autocentres - Stevenage 1

Dear Gaby,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Absolutely beautiful service from the…

Absolutely beautiful service from the guys at Formula 1 Stevenage Pin Green. so nice and friendly. Went that extra mile to get our problems sorted. Thank you, Stuart and Co! Will never use another garage again. Client for life.

Adriana

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Have taken my car here a number of times for different issues. They’ve always been honest and very good with prices and very quick workers. Dropped my car off last night for an issue to be fixed this morning, and fixed and ready to go once again. Most reliable garage around here will always take my car there and have recommended to family and friends too. Thanks guys :)

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with Formula1

Very happy with Formula1
I wouldn't take my cars anywhere else. Some places really spoke down to me and made me feel stupid because I am a woman but the staff at Formula1 were helpful and friendly.
Always happy to help and give advice.
I never feel ripped off after using them.

November 1, 2023
Unprompted review

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