Formula One Autocentres - Stratford Upon Avon Reviews 

78
TrustScore 2.5 out of 5

2.6

Unit1, Maybrook Industrial Estate, CV37 0BT Stratford Upon Avon, GB


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Rated 3 out of 5 stars

Booked and paid online for 4 new tyres to be fitted this morning 21/10/25 they couldn’t find it online no work sheet printed off ready. Eventually managed to find it. Job done tyre pressure set compl... See more

Rated 5 out of 5 stars

Popped in today as my car battery had died on the maybird ,didn’t have battery in stock , but ordered one for me there , arrived within Half an hour . Omar was brilliant , polite , courteous and funny... See more

Rated 5 out of 5 stars

Recently had two tyres fitted at Stratford upon Avon Autocentre. Seamless. Guy in charge-Gold Star, person who fitted the tyres-Gold Star. I would have no hesitation what so ever in recommending this... See more

Rated 5 out of 5 stars

TOP PLACE FOR Tyres Just had 2 Michelin CrossClimate 2SUV XLs fitted to the front of my car Great Service from the team there. Even though they are under staffed. Will definitely be using them... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Unit1, Maybrook Industrial Estate, CV37 0BT, Stratford Upon Avon, United Kingdom

2.6

Poor

TrustScore 2.5 out of 5

78 reviews

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2.6

All reviews

(78)

5,249 reviews in the last 12 months

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Rated 1 out of 5 stars

Thought give them a second chance as…

Thought give them a second chance as they messed up my other car!!! Booked a service online for a Sunday, staff were late opening up. Eventually came and customers had to queue to be served. After waiting for ten minutes was told cannot service on Sundays!!! JOKE of a service centre, rude staff will not take responsibility. Was not refunded there and then. UTTERLY DISGUSTING, HOW CAN THEY GET AWAY WITH IT?

July 2, 2023
Unprompted review
Formula One Autocentres - Stratford Upon Avon logo

Reply from Formula One Autocentres - Stratford Upon Avon

Dear Ray,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Stratford-on-Avon Excellent

I keep returning to the Stratford-on-Avon branch, as I keep getting great service without all the nonsense. I took my car in for tyres and asked them to look at another problem while they had the car raised. Left them to it and came back to find they were honest enough to say it wasn't really a problem and remedied it in moments. Other garages would have tried to rinse me and say I needed a new this or that. They were busy at the Stratford-on-Avon branch and I can see why, keep it simple and professional and people will keep coming back. Many thanks to Andy and Josh, credit where its due.

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

2nd MOT appointment cancelled due to faulty equipment

Booked my car in for MOT but when i turned up i was told that the equipment needed to do this for Diesels was faulty. Not a problem but when i turned up the following week having rebooked the told me the same thing. No one bothered to call to tell me this and now i have a car that i cant drive as it has no MOT and i also cant tax it because of this. Will never use F1 Autocentres again

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

excellent serviceI would like to bring to your attention…

I would like to bring to your attention the excellent service extended to me on my recent visit to your Stratford Upon Avon centre. On entering I was warmly greeted by you Manager,Simon, who went out of his way to explain to me how to resolve my car problem. The whole team were excellent and the car problem was rectified on time well done to all the staff involved you have now a new happy customer.

Once again my sincere thanks to your team at Stratford.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

TOP PLACE FOR Tyres Just had 2 Michelin…

TOP PLACE FOR Tyres Just had 2 Michelin CrossClimate 2SUV XLs fitted to the front of my car Great Service from the team there.

Even though they are under staffed.

Will definitely be using them again when required for our other cars 🌟 FIVE STAR SERVICE

January 20, 2023
Unprompted review
Rated 4 out of 5 stars

Lied to and offended… but swiftly resolved by area manager

I was quoted 58 per tyre and I had four as they said they would beat my other quote of 240 all in . I was charged 258 due to extra charges of disposal for Tires and balancing so it didn't beat my first quote . The gentleman driving my car out of the garage then grinds the hell out of my gears parking it up . When paying for my tires there is a mug sat on the counter reading ( even Jesus thinks your a **** ) disgraceful. Never use them again . I felt lied to , car miss treated and offended . I was contacted by the area manager and has since resolved the issue on all counts . Very quick to resolve the issues I brought up and happy with swift action taken

July 15, 2022
Unprompted review
Formula One Autocentres - Stratford Upon Avon logo

Reply from Formula One Autocentres - Stratford Upon Avon

Dear Adam Heritage,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

4new tyres fitted

4new tyres fitted . Excellent, informative service from the manager . The mechanics were friendly too .
All done and dusted within an hour .
Will definitely use regularly

July 10, 2022
Unprompted review
Rated 1 out of 5 stars

Negative STARS and ratings!

I have no idea where these high ratings are from but I am beyond disappointed! I was supposed to have my scheduled aircon regas they let me go ahead and book and pay only to find out that THEY APPARENTLY HAVE NO AVAILABLE STUFF TO DO IT! They're telling me to refund it but what difference does it make if the refund would take days! Just freaking ridiculous! The thing is I come from a third world country but it seems like "FIRST WORLD COUNTRIES" like here seems to have MORE INNEFICIENCY THAN ANY third world country. EVERYTHING IS JUST TO INNEFICIENT AND SLOW

July 9, 2022
Unprompted review
Formula One Autocentres - Stratford Upon Avon logo

Reply from Formula One Autocentres - Stratford Upon Avon

Dear Ash,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Have used the Stratford upon Avon…

Have used the Stratford upon Avon branch before for new tyres and service and found the staff efficient and helpful.
Recently we were due to leave for holiday and could not find locking nuts for our Porsche. After trying everyone including Porsche I went to Formula one and the manager and all staff went out of their way and found them in a hidden compartment in the car!
They refused to accept any payment for their time.
Thank you to the team at Formula one Stratford
N Lambert

May 29, 2022
Unprompted review
Rated 2 out of 5 stars

MOT booking not recognised

I booked an MOT with Formila One using BookMyGarage.com
Three weeks later I show up at the garage and they tell me they there is no booking for me. Not sure who’s at fault, but I am now left with a problem. Very unhappy customer.

Update: After filling some data on their customer service site, I was called by the regional manager, that helped me get a slot on the Redditch branch. The service there was great!!

February 26, 2022
Unprompted review
Formula One Autocentres - Stratford Upon Avon logo

Reply from Formula One Autocentres - Stratford Upon Avon

Dear UK Customer,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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