Formula One Autocentres - Swindon Reviews 

233
TrustScore 3.5 out of 5

3.7

Elgin Drive, Swindon, SN2 8DP Wiltshire, GB


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Rated 5 out of 5 stars

After a slow puncture discovery, the Swindon team inspected all my wheels for me and discovered a crack in an alloy. They showed me the damage, gave me some fantastic advice, and even recommended an... See more

Rated 1 out of 5 stars

Reply from Formula One Autocentres 5 days ago Dear Mr Walke, I’m truly sorry to hear about your experience at Swindon F1 Autocentre. We strive for customer-centric service and your feedback abo... See more

Company replied

Rated 5 out of 5 stars

After a difficult time with our local VW dealer, Formula one stepped up to the plate and scored top marks for service! Charlene was an absolute star in providing the information we needed regarding a... See more

Rated 5 out of 5 stars

Fitted me in with very short notice for air con re gas. Very friendly and professional service , also accept blue light card to keep us key workers comfortable on the job !


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Elgin Drive, Swindon, SN2 8DP, Wiltshire, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

233 reviews

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3.7

All reviews

(233)

5,395 reviews in the last 12 months

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Rated 5 out of 5 stars

Hugely helpful, pleasure to deal with.

Dealt with Charlene at the Swindon branch today who was very polite and helpful. My girlfriend had hit a pothole and needed a new tyre asap so after a quick phone call I brought the wheel in (off the car) and they had a new tyre on and it all sorted in less than 20 minutes. Fantastic service. Thank you!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

I booked and paid for a aircon regas at…

I booked and paid for a aircon regas at the Cowley Oxford online only to be told that they cannot do this as the machine was broken,when I phoned for the time slot.
I can not express anough how pleased I was with the Swindon branch, they were so helpful and booked me in, excellent service so helpful.
So much different than Oxford.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

SWINDON

SWINDON - Thank you Charmaine and her 'crew' for looking after me so well.

They went the extra mile for me. All work completed on time and at a reasonable price.

The coffee and biscuits whilst I waited was a nice extract touch.......but perhaps thats only for ladies of a certain age with a walking stick

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Popped in to the branch Sunday to talk…

Popped in to the branch Sunday to talk to some one about getting my tracking done to where I waited in reception for 20 mins before any one came out to see me while waiting all I could here was swearing being shouted around the workshop when some one finally came to talk to me the lad was very unprofessional saying they could track my car (they have done my car many many times) I ask why and got told because I don’t want to I asked to speak with a manger and there wasn’t one on site what makes it better when I asked the lad why he didn’t have steel toe boots on I was told there not required for the job 🤣👍

August 4, 2024
Unprompted review
Formula One Autocentres - Swindon logo

Reply from Formula One Autocentres - Swindon

Dear Andrews,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

THANK YOU ALL VERY MUCH

I would just like to say, just leaving my home and the windscreen liquid light came on. So I popped into Swindon Formula1 site spoke to very friendly man on reception and within a few moments Dean was filling my windscreen liquid up. Want to say A HUGE THANK YOU TO DEAN who assisted me as I was going to be driving an hour away and may have needed to use it.... THANK YOU SO MUCH .

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Formula One Swindon

Formula One Swindon
First class customer service and first class work.
So glad I found them to carry out the work needed to pass the MOT.
The Manager (sorry I can't remember her name) was very professional.
I will be returning for any future works on my car

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great Garage

Took my Car in for an MOT, team on front desk were very friendly and super speedy!

MOT was done swiftly and had an update within the hour from the team!

Really good team at the garage!

Thanks :)

July 26, 2024
Unprompted review
Rated 2 out of 5 stars

Ordered my tyre online on the Monday

Ordered my tyre online on the Monday. Their website said it was in stock. I booked an appointment for the Tuesday to have it fitted. I received a phone call on the Tuesday to say the tyre hadn't arrived and that it would be in on the Wednesday morning. They said they would phone me to let me know when it arrived. 1330 on the Wednesday I phoned them and was told my tyre was in but no-one to fit it. I eventually had the tyre fitted on the Thursday. Although the lady behind the desk apologised it still took 3 days before they could fit it. Why have an online booking service, advising the tyre is in stock, when it's not and the appointment can't be kept..

July 16, 2024
Unprompted review
Formula One Autocentres - Swindon logo

Reply from Formula One Autocentres - Swindon

Dear Matthew,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Charlene ! Excellent service

What a change the right experienced person can do to a business. I can sincerely say that it’s finally good to see management making some positive changes to their Swindon Autocentre.
Charlene has brought some much needed professionalism and customer service to this centre as have just had 2 tyre changes and MOT done here. KR, Alex

July 7, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of visiting…



I recently had the pleasure of visiting F1 Auto Center, and I am beyond impressed with their exceptional service and professionalism. From the moment I walked in, I was greeted with a warm welcome and attended to promptly.

The staff at F1 Auto Center are incredibly knowledgeable and took the time to explain the issues with my car in a clear and concise manner. They provided a detailed estimate and discussed all possible options with me, ensuring I was comfortable and informed before any work was done.

What truly stood out was their attention to detail and commitment to quality. The technicians worked diligently, and my car was returned to me in pristine condition, running better than ever. The turnaround time was impressive, and I appreciated their transparency throughout the entire process.
The overall atmosphere at F1 Auto Center is one of professionalism and customer care, making it clear that they value their clients and strive to provide the best service possible.

I highly recommend F1 Auto Center to anyone in need of automotive services. Their expertise, honesty, and dedication to customer satisfaction set them apart from others. I will definitely be returning for any future car maintenance and repairs. Five stars!

July 6, 2024
Unprompted review

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