Formula One Autocentres - Telford Reviews 

184
TrustScore 4.5 out of 5

4.4

Haybridge Roundabout, Haybridge Road, TF1 2FF Telford, GB


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Rated 1 out of 5 stars

Had a tyre fitted at the branch in Telford after pothole had blown said tyre. Would’ve read the description on original tyre in order to get new tyre which had to be ordered as it’s a run flat. Tyre w... See more

Company replied

Rated 5 out of 5 stars

Roger at Shrewsbury was fantastic from start to finish. We originally had work done at another branch of F1 who did wheel alignment and 4 new tyres. However the alignment was out more after... See more

Rated 5 out of 5 stars

Great customer service. My car was making a horrific noise and the temp gage was really high. Rang F1 and spoke to a really friendly helpful man who said to bring it down. I took it straight away and... See more

Rated 5 out of 5 stars

Not my first and won't be my last time at F1 in Telford, always very competitive on price. Tyre replacement and brake fluid change undertaken quickly and efficiently. They even checked and adjusted th... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Haybridge Roundabout, Haybridge Road, TF1 2FF, Telford, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

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4.4

All reviews

(184)

5,403 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and great service

I went in because I had a nail/puncture in my tire. John spoke to me over the phone and managed to sort it out the same day. His service was very quick and he saved me having to buy a new tire. Really appreciated!!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

John & colleague were 1st class

John & colleague were 1st class. I had a problem with a tyre sensor & they were able to fit me in straight away. They were friendly, professional & explained everything to me & were able to fix the problem 100%. I can definitely recommend this company & will be using them again in the future. Many thanks for your top class service!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

JVL Cupra

Had a puncture repair done a couple of weeks ago really quick service, tyre light came on again to same wheel within a couple of weeks. Called by today late afternoon and asked if they could have a look for me just in case of fault on valve or something else, found out I had picked up another nail, another quick repair done. Really good service from the guys there today 👍

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Telford Branch

Telford Branch
I can't thank the staff enough for there help sorting my tyres. After a bit of c☆☆k up over the size (my fault). The staff were professional, polite and extremely helpful sorting the issue out. I'll definitely be back and can't recommend the lads at the Telford branch highly enough.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

My car battery was playing up

My car battery was playing up. John and team did a battery test and replaced my battery. I wouldn't take my car anywhere else. I have used F1 for many years and wouldn't take my car anywhere else. John is always helpful and polite. Thank you again!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute gems

Absolute gems - my tyre valve had blown, I had called round a few places (on a Sunday) and F1 managed to fit me in quickly and sorted the issue. Very kind chaps and great service. Thank you.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Wheel change 🛞

I purchased some new alloys for my BMW & needed to get my wheels and existing tyres swapped over. I’m fairly new to the area so I called lots of garages but had no joy! Nobody really wanted to know?!
But when I called John at Formula one Telford he said it wouldn’t be a problem! So today I popped down and got them swapped over by a really friendly guy called Chris! I waited in their waiting room and felt at ease being a woman on my own and before I knew it, it was done,
Excellent value for money, not overpriced and I’m extremely pleased! I will certainly recommend these guys to my family & friends!
Thank you John & Chris 🙏

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

You are the 4th emergency service

You are the 4th emergency service at Telford. Always happy to help, pleasant fast and efficient service. Would highly recommend this as a place to take your car too especially for tyres and repairs.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to commend the friendly staff…

I wanted to commend the friendly staff at Formula One Autocentre Telford. I popped in at around 4:30 PM on Saturday with a concerning rattle coming from my front wheel. To my surprise, they quickly diagnosed the issue, which turned out to be a collapsed spring along with a few other problems.

Early the next morning, at about 10 AM on Sunday, they gave me a call with a very reasonable quote for the repairs. To top it off, by 1 PM that same day, my car was ready for collection.

I am genuinely impressed by the excellent 5-star service provided. The speed, efficiency, and friendliness of the staff made what could have been a stressful situation much more manageable.

Thank you once again for your outstanding service!

Kev Mc

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

The mechanics falsely charged me for…

The mechanics falsely charged me for faults on my car that were not there. I only used this as it was a last minute thing and my garage was fully booked with this being the cheapest. I had booked a service and mot as its being offered cheap . I had to pay for new windscreen wipers as mine were apparently faulty even though they weren't. I was also quoted over £600 for other problems which apparently needed fixing which i declined. I took my car to my local and another garage i trust for a second opinion and no faults where found on my car. The whole crew there are rude and very unprofessional

January 28, 2025
Unprompted review
Formula One Autocentres - Telford logo

Reply from Formula One Autocentres - Telford

Dear Sean,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 5 out of 5 stars

Great service as always.

Not my first and won't be my last time at F1 in Telford, always very competitive on price. Tyre replacement and brake fluid change undertaken quickly and efficiently. They even checked and adjusted the pressure in all my tyres and reset my car's monitoring system at no extra charge. Maybe small details but very much appreciated.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Good service, factual professional and polite

I called into our local branch at Haybridge Telford on the off chance the staff could have a look at my car as it had developed a fault. I was made welcome, my car was inspected within minutes, the fault identified, I was advised of the fault and given a quote. The cost of the repair was reasonable so I agreed to the work being carried out. My car was repaired the same day and I left satisfied. However, the next day, there was something not quite right with the repair, I took my car back, I was again treated with courtesy and polite, he minor glitch was put right. I would recommend taking your car to these chaps, they are a good set of blokes. I recommend this branch and the staff. Cllr Phil Millward

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

If you have disposable income or don’t…

If you have disposable income or don’t mind spending money, you may not be overly concerned. However, for most people, these offers can be a trap. The prices for services may seem low, but they can lead to various issues with your car. For instance, if your brake pads still have 60 percent of their lifespan left, a mechanic (Formula One) tells you that only 10 percent remains. This pattern can continue, and before you know it, you could end up paying over £1,000.

Be cautious; this is a significant trap. I personally experienced it when my engine light came on and ended up paying a total of £1,300. To make matters worse, the engine light came back on just half a day after I picked up my car. When I asked for an explanation, the staff responded rudely and claimed it was another issue, which turned out to be the primary problem from the beginning.

As someone new to the Telford area, I found this garage very off-putting. I would advise you to avoid it. The amusing part is that after your review, you got an email stating that the area manager would reach out within the next three days to address your issue. However, that's not to happen, as customer care doesn’t seem to be a priority for them.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Really good place this

Really good place this. Needed tyres on Christmas eve in a hurry, they had them fitted in 15 minutes and were so helpful and professional. Definitely recommend!

December 24, 2024
Unprompted review

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