Formula One Autocentres - Telford Reviews 

184
TrustScore 4.5 out of 5

4.4

Haybridge Roundabout, Haybridge Road, TF1 2FF Telford, GB


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Rated 1 out of 5 stars

Had a tyre fitted at the branch in Telford after pothole had blown said tyre. Would’ve read the description on original tyre in order to get new tyre which had to be ordered as it’s a run flat. Tyre w... See more

Company replied

Rated 5 out of 5 stars

Roger at Shrewsbury was fantastic from start to finish. We originally had work done at another branch of F1 who did wheel alignment and 4 new tyres. However the alignment was out more after... See more

Rated 5 out of 5 stars

Great customer service. My car was making a horrific noise and the temp gage was really high. Rang F1 and spoke to a really friendly helpful man who said to bring it down. I took it straight away and... See more

Rated 5 out of 5 stars

Not my first and won't be my last time at F1 in Telford, always very competitive on price. Tyre replacement and brake fluid change undertaken quickly and efficiently. They even checked and adjusted th... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info

  • Haybridge Roundabout, Haybridge Road, TF1 2FF, Telford, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

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4.4

All reviews

(184)

5,475 reviews in the last 12 months

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Rated 5 out of 5 stars

Brought car in after a garage said I…

Brought car in after a garage said I need to get track rods replaced, Ian & Chris had my car checked and sorted in less than 1/2 hour. They got my tracking done and no need to replace the track rods.

Great service
Thanks again

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Telford branch

Telford branch - I wish I could give 10 stars.
I have used this branch before and always been pleased with the work, today was no different other than the guys went above and beyond.
Arrived at 4pm with brake issues - and actually left having had all the work done.
The guys were all so polite and friendly especially the chap that did all the pricing (sorry I didn't get his name) they make you feel welcome and like nothing is too much for them
I truly appreciate all your hard work today, thank you all so much

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Another great experience today at…

Another great experience today at Formula One, Telford. Great price and service. A huge Thank-you to John for the quick turnaround on my puncture! ⭐️⭐️⭐️⭐️⭐️

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Formula one is the one

Well I've been using formula one in Telford for 14 years
And have never had any problems with them and I think
That they are well priced and would recommend them to anyone.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars are not enough

5 stars are not enough. Prices are very competitive but the customer care is unmatched.
I have been a customer for the past 2 years and they always exceed my expectations. Nothing is too much trouble and they always make me feel as if they care (and then prove they do care by providing such excellent service)
This is the standard all companies should strive for

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Best Garage in the world

As a single lady to have this amazing garage and never have to worry about not being looked after or being ripped off is something I cannot understate the importance of.
They have saved the day soo many times that I've lost count.
Genuinely lovely people.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service from booking through to completion. Clear explanations over work completed. Very professional throughout. Knew from previous inspection what the car needed and quote from last year was used. Got the car in for a sunday appt which was great and in the end managed to do the work Saturday so really convienient!

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Big shout out to John today

Big shout out to John today(Telford) - the guys were extremely busy but they did a brilliant job I would recommend them to anyone looking for tyres etc great guys well done 👏

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service from John, who, at short notice, repaired our punctured tyre, saving us the cost of a replacement. Great price and service.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Very efficient and perfect job, had it ready as soon as possible managed to squeeze me in without much notice and were very helpful.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Telford Branch Formula one autocentre…

Telford Branch Formula one autocentre were very good in helping me get a new clutch for my car.

Called through and John was very helpful and was quick in sorting out a quote and a day to fit the clutch.

The job itself didn't take too long and the process was very stress free. Definitely recommend

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Good all round

Good online prices and ability to book appointment easily. Very fast fitting of 2 uniroyal tyres. Good tracking, the best I've found in Telford and follow up tracking check and adjust free of charge. Very pleased with all services provided.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Top Tier!

Top tier service, they’ve gained a new customer!
Needed a flat tyre sorting asap, visited two garages prior to coming here and was fobbed off by both, probably because we were so near to closing time, but these guys were nothing short of brilliant! I was told that the tyre would need replacing by both previous garages, but these guys saved me £100+ by repairing it there and then. Couldn’t fault the speedy and efficient service and we’ll definitely be back again, thank you!

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid!

Took girlfriend's car for MOT last friday and after waiting for the hour they told me it would have passed with a couple of advisories had the emissions machine not broken, that was fine can't be helped, they said they would ring me when the engineer has fixed it and i was happy with that.
Fast forward to tuesday and still heard nothing from them so i rang them that morning and just asked about when it would possibly be as we were on the clock with MOT expiry date, and he was pretty rude on the phone but i just brushed that off, but one thing i will not stand for is the dishonesty and blatant lie that was told after my girlfriend phoned them up 5 mins later and he then told her a completely different story, (referring back to what i was told by him at the beginning of the review) that the car had failed on the couple of things i saw myself were advisories on the certificate. Suffice to say i was vindicated on what i relayed back to my partner on what i was told as we took it somewhere else for an MOT and it passed with the bulb and tyre as advisories which shows i was right all along. it was a disgusting way of lying to convince my partner that she would have to pay for things she never needed to or simply by chasing them up i annoyed them so much they felt the need to undermine me and make me look stupid by spoonfeeding me one thing and my partner a completely different story, either way it was a complete joke and a clear
waste of £40 on an MOT.

May 24, 2024
Unprompted review
Formula One Autocentres - Telford logo

Reply from Formula One Autocentres - Telford

Dear Anthony,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Rated 1 out of 5 stars

Not impressed.

Thank you for the service and bringing to my attention things that need looking at, especially the leaking wheel cylinders i agreed to have these done with a break fluid replacement.
I found the break cylinders rather expensive at £79 each especially when i found out i could buy these at £29 each from GSF auto components,i was also charged a extra £23 for upgraded oil when i never asked for this, so being charged £336 on top of my service of £125 i am truely disappointed with my visit to formulaone i believe I am a good £100 out of pocket. A very disappointed customer.

May 23, 2024
Unprompted review

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