FairPlane UK Reviews 87

I explicitly asked that fairplane do not proceed with my claim as I felt their fees were too high. After submitting my own claim through Resolver I have been informed that Fairplane have claimed on my behalf and been paid but I have never received any funds. DO NOT use this service claim for yourself using resolver

Excellent service, kept me well informed throughout the whole process with clear in-depth emails, received a large chunk of compensation which I was very happy with, charges were clearly told to me at the start of process, No complaints at all. Download the app, very helpful.

FairPlane UK, a excellent and efficient company who will provide a service to reclaim compensation for problems with airlines. Could not be more satisfied with their work and would recommend them to anyone.

I contacted Fairplane after a delay caused me to miss 2 full days of a holiday to Peru and getting nowhere with the airline.
From the start the staff at Fairplane have been helpful and kept me informed of every stage of the process. It has taken 1 year due to the airline's reluctance to pay compensation but the wait has been worth it. I would recommend Fairplane to anyone who has experienced a delay with their flight

Excellent service kept me well informed throughout the whole process with clear in-depth emails, received a large chunk of compensation which I was very happy with, charges were clearly told to me at the start of process, No complaints at all

Excellent service. Nothing bad to say. Friendly staff. Very well informed. Fast service. Very very happy.

FairPlane has been very efficient in sorting out my compensation.
They are excellent communicators and kept me informed at every point.
I would highly recommend them

Very helpful service.We were kept well informed about the process throughout and eventually received compensation for the delay experienced with very little effort on our part.

great team work, quickly and efficiently solved my problems. Thank you very much and good luck

Although it is nearly 8 months since I first contacted Fairplane UK I have been extremely pleased with their professionalism and the manner in which they have kept me updated on my claim. The length of time involved has been purely down to the airline involved. I wouldn't hesitate to recommend this company to anyone who has experienced a flight delay.

Let’s be honest, it’s not cheap. £450 total compensation and I get £270. FairPlane £180.

But on my own I wouldn’t have got anything. It took over 12 months and a court case. No way am I doing that. I’d otherwise have nothing.

So is it fair? Yep. Could you do it yourself ... I suppose so, in theory. But instead of £270 you’d probably have nothing.

Excellent and efficient service. Would highly recommend this to anyone looking to make a claim re flight delay. I provided the details as requested and FairPlane UK did everything else.

Fairplane secured our compensation after TUI had turned us down. Like many we were very sceptical but thought we had nothing to lose in trying. So glad we did as we are now in receipt of the money. It was so simple to use the service and the staff were always very friendly and helpful and emails replied to very promptly. We would not hesitate in recommending Fairplane to anybody.

Fairplane chased our compensation when I would probably have given up!

They said that I Claimed with them for a flight cancellation. I had claimed myself via airline (this is easier to do and you get 100% of the money)
Now I have to pay an admin fee for nothing at all... Robbing Herbert's...

Most reliable & trustworthy for getting your compensation for delayed flight. They will process your Claim and within two months you will be laughing when your payment goes into your bank account.

Regarding a holiday from July 2018... just received money today. Took a very long time but worth the wait. Was kept up to date at every stage of the way, received £168 today for each pssenger which was great.
Would definitely recommend and use again if needed.

Excellent service. I have been kept well informed at each stage of the process and a very successful outcome. Many thanks

After having a 6 hour delay to the start of our holiday to New York in 2018, I submitted a claim to Fairplane for myself and my mum who I was travelling with. The process was simple and straight forward and Fairplane kept us in the loop.

I did chase a few times as the process was long but Fairplane always came back with an update.

It has been just over a year since our trip but Fairplane won our case with United Airlines and we are each waiting on the payment hitting our bank! I would definitely recommend this company and would use them again in the future if the same ever happened again.

thank you!