Famileo Reviews 

587
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Incredible product. We (cousins) gifted the gazette subscription (2×/month) to out grandparents over two yeats ago, and there is no going back. It is The Ultimate Gift for grandparents, and gives us a... See more

Rated 5 out of 5 stars

Famileo is a brilliant way to connect family members with a gazette for elderly (or not) relatives. It keeps them connected to family who maybe live a distance away. My mum’s last care home subscribed... See more

Company replied

Rated 5 out of 5 stars

I started this in January 2026. My nan loves it. She shows it to all her visitors and loves to read the stuff we put on there. Just make sure you share the code early on and get into a routine of addi... See more

Rated 4 out of 5 stars

My mother in law looks forward to her monthly gazette. She loves sharing the photos and stories that help her to feel so connected with her grandchildren who live all around the world. It’s a wonderf... See more

Company replied

Company details

  1. Book Publisher

Written by the company

Famileo c’est le journal familial qui fait le bonheur des grands-parents. Le principe ? Toute la famille envoie ses messages via son mobile ou son ordinateur en quelques clics. Vos messages sont automatiquement mis en page et imprimés sous la forme d’un journal papier personnalisé envoyé au domicile de vos grands-parents. Dispersée aux quatre coins du monde ou simplement aux quatre coins de France, toute la famille profite grâce au mur familial de ces anecdotes et photos du quotidien partagées et pour les grands-parents c’est du bonheur au courrier ! (Abonnement sans engagement à partir de 5,99 € par mois pour l’envoi d’une gazette toutes les 4 semaines.)


Contact info

4.8

Excellent

TrustScore 5 out of 5

587 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(587)

150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love it! Fun to receive and to create. A visual diary for your family and yourself

I have been using Famileo for several years now. I sent it to both my parents in their care homes, but now I just send the magazine to my in-laws. It's a fantastic way to keep family up-to-date, different from both a phone call, email or WhatsApp, because the magazine format allows for the reader to go back to look at it again and again. In fact, I send our Famileo gazette by WhatsApp to other family and friends, which keeps us in touch with even more people, but my husband's parents benefit from the hard copy. They have quite an archive, as do we, as I print out each gazette. I enjoy looking at the old ones myself.
Because it is a regular subscription, with timely reminders, you can't forget to stay in touch, and show your loved ones what you've been doing or seeing. It has actually shaped how I behave in a way, because I am always on the lookout for Famileo-worthy items to include, which increases a positive mindset for me as well.
My late parents both had dementia, living in a different city from me, during lock-down. I think Famileo allowed them to feel that their family were thinking of them when we were not able to see them. My in-laws are not in the same position, but still like to see what their son and his family have been doing.
I genuinely enjoy creating the little magazine, and I am quite evangelical about it! My friends all expect me to take pictures of any outings we go on, and to see themselves featured.
I cannot recommend Famileo too highly!

February 25, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much for your thoughtful and heartfelt review, and for being such a passionate ambassador for Famileo—we’re so grateful to have you as part of our community! 💙

Rated 5 out of 5 stars

FAMILY CONNECTION’S

Thomas was quickly to respond to our inquiries and his guidance was greatly appreciated.

We cannot thank you and team enough for doing the Gazette every month as it is a fabulous way of keeping Aunty Vera connected with her family overseas and especially after loosing her brother Colin.

Much appreciated
Tracey & Sal x

February 18, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much, Tracey & Sal, for your lovely message. 💙 We're truly touched to hear that the Gazette is helping Aunty Vera stay connected with her family, especially during such a difficult time. Thomas and the whole team are always happy to help, and we really appreciate your kind words. Wishing you and your family all the best! ✨

Rated 5 out of 5 stars

Such a unique service and creates such…

Such a unique service and creates such a lovely thing for my granny to have - she loves receiving them every month. App interface is really good and doesn't crash and such a good price for a simple product

February 17, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much for your kind words! 💙 We're delighted to hear that your granny loves receiving her gazette each month. It’s wonderful to know you find the app easy to use and the service great value. We truly appreciate your support! 😊✨

Rated 5 out of 5 stars

It brings a lot of pleasure to our 98…

It brings a lot of pleasure to our 98 year old mother. It's easy to complete and good value for money.

February 12, 2025
Unprompted review
Famileo logo

Reply from Famileo

We're so pleased it brings joy to your mother, thanks for sharing! kind regards, the Famileo Team

Rated 5 out of 5 stars

Perfect present for grandparents.

This was done as a way to keep my parents in touch with myself, their grandchildren and great grandchildren. We did it as a gift and they loved it so much they asked us to do it again. They love seeing all the family and feeling part of their lives, what they are doing and how fast the little ones are growing.

February 9, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much for your kind words! We're thrilled to hear that your gift brought so much joy to your parents and helped them feel connected to the whole family 😊💕

Rated 5 out of 5 stars

The perfect solution to staying in touch

My sister-in-law found Famileo & suggested it as a gift to my mom. We’ve been using it since Dec 2021 - and it’s simply the best. Mom is in full time care with family spread around the world. We’ve tried digital frames (good - but we often fail to maintain content), regular calls (video tech is too complicated for mom) but the Famileo newsletter always hits right. Bright, clear photos. Easy-to-read text and in a printed format that mom can enjoy & show to friends, visitors and nursing staff. The app interface is easy to use - and keeps us up to date with each other as well. I highly recommend!

February 11, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much for sharing your experience! It’s heartwarming to hear how Famileo has been the perfect way to keep your mum connected with family across the world.
We truly appreciate your recommendation, thank you and warm regards, the Famileo Team

Rated 5 out of 5 stars

Capturing and sharing memories

This is such a great thing. Mum loves receiving the journal and it is a great keepsake. Capturing the lovely memories. It's like a picture journal of our year for us all to look back on.

February 11, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much for your kind words! We're thrilled to hear that your mum loves receiving the journal and that it’s become a keepsake for your family. Wishing you many more beautiful moments to share! 😊

Rated 5 out of 5 stars

An amazing tool for families to stay connected

Famileo is such an amazing present! My Gran absolutely loves it, she looks forward to receiving the magazine every single month, and it gives all of us a chance to keep up with what everybody is doing. The app is really easy to use, and the quality of the magazines is brilliant, I also like that you can download digital copies so everyone can access them!

February 10, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much for your kind words! We're delighted to hear that your Gran loves her Famileo magazine and that it helps your family stay connected. 💙 Warm regards, the Famileo Team

Rated 5 out of 5 stars

Famileo is a joy

Famileo is a joy. Simple to use and a wonderful way of capturing our family news. I think the family as a whole get more out of it than my 89 year old mum but she also loves it.

February 10, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you for your lovely feedback 💙 We're so glad to hear that Famileo brings joy to your whole family, kind regards, the Famileo Team

Rated 5 out of 5 stars

Keeping grandparents up to date

Lovely way for us to keep grandparents (now great grandparents) up to date with our lives. Like a physical social media!

February 10, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you! 😊 We're so happy to hear that Famileo helps keep your great-grandparents connected. kind regards, the Famileo Team

Rated 5 out of 5 stars

Brought our whole family closer together

Famileo has been brilliant for our family. Our grandad really looks forward to the magazine each month and showing us his collection when we go to visit. It has also brought the wider family closer together as we can keep up with each other's news as the magazine is built over the month. Invaluable.

February 10, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much for your kind words! We're delighted to hear that it brings joy to your grandad aswell as helps the wider family stay connected. Warm regards, the Famileo team

Rated 5 out of 5 stars

We underestimated the power of a printed gazette

Our family lives across the US and we created a Famileo gazette for our 94 year old parents. They are overjoyed to receive monthly printed gazettes. We have become accustomed to sharing family photos and events online and we neglected to understand how very important printed photos are to the oldest members of the family. Famileo lets the rest of us share the same photos in our typical fashion online. Perfect.

February 5, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you for your lovely feedback! It’s wonderful to hear how much joy the Famileo gazette brings to your parents. Printed photos truly have a special charm, and we’re so pleased Famileo helps keep your family connected in a way that works for everyone. Wishing you many more happy moments to share!

Rated 5 out of 5 stars

Famileo: a wonderful experience for the whole family

We children and grandchildren put some of our photos with brief texts on Famileo - so we can see them all, and at the end of the month, our mother gets a printed gazette, clearly one of her highlights!
The famileo website is easy, versatile, the automated printing is always reliable, and the team responds quickly to questions.
famileo has been recommended to me by a friend, now I am recommending it to my freinds with an old loved family member.

January 21, 2025
Unprompted review
Famileo logo

Reply from Famileo

Thank you very much Amman for such positive feedback and for recommending us to friends. We are so pleased it's a monthly highlight for your mother. kind regards, the Famileo Team

Rated 5 out of 5 stars

Intern at Famileo

I had the opportunity to intern at Famileo from May to July 2024, and it was an incredibly rewarding experience. The company has a strong mission to connect families, which is evident in everything they do. I worked closely with the communication team to support Famileo's expansion in the UK, and I felt valued as a part of the team from day one.
Famileo's commitment to their mission and values is clear, making it a rewarding place to learn and grow.
Highly recommend to anyone looking for a dynamic work environment - and don't hesitate to try the gazette for its authentic values and the way it truly brings families closer !

July 5, 2024
Unprompted review
Famileo logo

Reply from Famileo

Hi Clotilde, thank you very much for leaving this feedback - it's very thoughtful of you and it was a pleasure having you here!

Rated 5 out of 5 stars

What a wonderful concept

What a wonderful concept. My mom my aunt and uncle wait for their gazette and read it over and over. A fine alternative for printing your pictures yourself and mailing them to your loved one who does not navigate computers. An efficient format and platform. Thank you for putting the internet at the service of the elderly and supporting family dynamics and helping spreading love. Been using for three years, love it.

October 10, 2024
Unprompted review
Famileo logo

Reply from Famileo

Thank you so much Annie for your kind words! We're so pleased to hear that your family enjoys the gazette and it’s wonderful to know our platform helps keep your loved ones connected, without computers :) Your support means a lot to us, thank you.

Rated 5 out of 5 stars

Thank you for all you do.

Thank you for all you do my mum loves looking at the pictures of the family xx

October 11, 2024
Unprompted review
Famileo logo

Reply from Famileo

Thank you for your lovely message, Wendy! We're so glad to hear that your mum enjoys the family pictures, and to know that our service brings joy to your family.

Rated 5 out of 5 stars

Love their products

Love their products! :) Worth it!!

October 11, 2024
Unprompted review
Famileo logo

Reply from Famileo

We're thrilled to hear you love Famileo and your support means a lot to us, thank you!!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look