Faraday Science Shop Reviews 

174
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT USE!! Ordered a product that never arrived. Requested a refund that they claimed was paid, stating "Please contact your payment provider for further advice regarding this matter." There is... See more

Rated 1 out of 5 stars

I ordered a LED projector in 2019, since then it never arrived. They sent a replacement order which also didn't arrive. Requested a refund - was done according to them and was told to check with my b... See more

Rated 1 out of 5 stars

5 weeks post payment still no shipping confirmation. Page stated 'be quick, only 7 left', next day, same message! Unfortunately their T&C state no returns 30 days post purchase, not post receiving. Wo... See more

Rated 1 out of 5 stars

I ordered April 3rd for 2 items, the Van Go painting sets. At the time, they announced on their website a 3-5 week turnaround time due to ongoing COVID situation, which I fully accepted. However, it... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Science gifts for geniuses (like yourself).


Contact info

1.1

Bad

TrustScore 1 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(174)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect customer service.

I did order a product from them but then I decided to cancel. Upon writing an email, I got a refund in less than 48 hours. There are too many negative reviews here, I decided to leave this because of prompt customer service by the company.

May 29, 2017
Unprompted review
Rated 1 out of 5 stars

Stay well away

Stay well away.

Item not delivered after 10 weeks.

They reply to emails giving lip service to the fact the item 'is on it's way' and they are 'liasing with their supplier's' but won't provide tracking details or any other evidence of shipping.

Complete fraudsters probably just looking to make interest off your money when paid to them or hope you don't challenge non delivery if items.

Do not use.

May 27, 2017
Unprompted review
Rated 1 out of 5 stars

Pay now, then wait, wait, wait...

These guys will deduct payment the moment you give them your card detail, but will take forever to deliver. When they say "allow 3-5 weeks for delivery" they are not kidding.

I ordered 4-5 small items (<$50 total) late March and by early May I was getting a little concerned. When I emailed, they told me it had already been shipped and gave me a reference number for the shipping agent.

The ref number was not recognised, so I email them again. They email back and say that it might take "a few days" for the number to be 'registered'.

I was able to eventually find that the shipping agent was POS Malaysia, but the number that Faraday provided was not a valid number (ie didn't actually match their template for packages).

It's clear that the items were never shipped and these guys just figure they can run you around until you get bored and go away. I've asked for a refund and they've agreed to it, but it hasn't come through yet. They advised it would be 2 or 3 days before it comes through - 2 or 3 days ago.

I notice from other reviews on the web that many others have had similar problems. Some reviews also comment on the dreadful quality of goods. I suspect they'll be out of business soon as they won't be able to survive with a reputation like this. Shame, as they seemed an interesting company.

May 11, 2017
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM. TELL YOUR FRIENDS IT IS A SCAM. Buying a phone case from them was the worst decision I ever made. The case came 5 weeks after I ordered it and then it broke immediately. It is the lowest quality product I ever received. I emailed the customer service department and was told the product could not be replaced because the warranty was out (however I had only had the product for a week). Eventually they agreed to send me a replacement; however, the replacement never came. I have followed up numerous times and was always assured that "it was on the way." It has been 6 months now and I still have not received the case.

April 14, 2017
Unprompted review
Rated 1 out of 5 stars

Fake advertising, fake/cheep products

The products on the page seems cool and totally thing I would buy.
I bought a watch from them which said the it was 70 % but only for a limited amount of time and there was only 3 watches left. But after a week it was still 70 % and suddenly 5 watches left. Again a week after the same occurred. When my watch finally arrived it was some fake excuse for a watch, that I payed 30 dollars for, that I just threw in the garbage immediately.
Don't buy anything from this website, you will be disappointed, and they only want your money in exchange for some cheep Chinese produced crap. They could at least give me some of my money back or pay the return fee

April 6, 2017
Unprompted review
Show reviews in all languages. (174 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look