Our home was paid for. We took a reverse mortgage for some home repairs. In October 2018, we received $9,400.00. This is the total amount of cash we have received.. period except a yearly deduction of... See more
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Due to the recent passing of my aunt instead of asking for the only amount that she ACTUALLY took they want the whole line of credit! They also don't forward mail so how is someone from another state... See more
Well unless your home is worth $200,000 or more, don't bother contacting this company because they could care less about you. Their CEO lives in a multimillion dollar mansion and doesn't want to be bo... See more
Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few thi... See more
Company replied
Company details
Written by the company
NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest
Contact info
8023 East 63rd Place, Suite 700 , 74133, Tulsa, OK, United States
- 855-421-4745
- contact@fareverse.com
- www.fareverse.com
2.2
Poor
619 reviews
Hasn’t replied to negative reviews
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bad experience
September 30, 2021
Reply from Finance of America Reverse
Hi Neil,
We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.
I did not purchase anything from…
I did not purchase anything from Finance of America Reverse
September 30, 2021
Reply from Finance of America Reverse
Hi Bill,
I'm sorry to hear that your experience with FAR was less than optimal. Please let us know if there is anything we can do for you in the future.
2nd Reverse refinance
This process was easy, they sent everyone and everything to us, we did not have to go anywhere!!! Enjoyed working with AARON.
September 30, 2021
Reply from Finance of America Reverse
We appreciate your response John! FAR is delighted to hear that we provided everything you needed to make the process as painless as possible. Let us know if we can do anything further to help.
My representative was was very helpful…
My representative was was very helpful and informative. He does call and keeps me informed. My only complaint is the length of time it takes to get things done.
September 30, 2021
Reply from Finance of America Reverse
We appreciate your review Charles. We are happy to hear that our team kept you informed throughout the process. We understand that the timeline takes a bit sometimes considering we collaborate with 3rd parties. Please reach out to us if we can help you with anything further.
Our experience with finance America was…
Our experience with finance America was very positive. The rep was extremely helpful to make everything easy for us. He was also very friendly and ea6 to talk to.
September 30, 2021
Reply from Finance of America Reverse
Hi Glenn,
Thank you for taking the time to leave a review about your experience with FAR. I'm so happy to hear that your rep was able to assist you in achieving your financial goals!
Please let us know if there is anything further we can do for you.
The Finance of America service has…really saved our lives!
The Finance of America service has proved to be the most helpful program for our situation. The stress of health issues combined with financial stress was unbearable. The relief of this program will allow us to live our lives day to day without additional worry while meeting our needs. We now are able to get repairs and replacement fixtures as they come along instead of having to wonder how we would pay for them. The Finance of America team were awesome to us to complete the process. Sincerely, the Brock's.
September 30, 2021
Reply from Finance of America Reverse
Hi Raymond,
Thank you for taking the time to leave a review about your experience with FAR. I'm beyond delighted to hear that you were able to achieve your financial goals with us and get repairs done on your beautiful home.
Please let us know if there is anything further we can do for you.
Very Good
Barb, did an excellent job of explaining everything, and answering any of my questions. Thank you for a satisfying experience.
September 30, 2021
Reply from Finance of America Reverse
Hi Marcene,
Thank you for taking the time to leave a review about your experience with FAR. I'm delighted to hear that Barb was able to assist you in achieving financial success!
Please let us know if there is anything further we can do for you.
FAR was easy to deal with.
September 30, 2021
Reply from Finance of America Reverse
Hi Michael,
Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear that you found the process to be easy and seamless.
Please let us know if there is anything further we can do for you.
Please Call Me 😀
Excellent on line material. Good education and professional contact system. Only improvement would be to have the option of “In person” “One-On-One” consultations in Tucson Arizona.
Two weeks ago I applied to be a licensed Mortgage Loan Originator in Tucson Arizona thru my search under the “Careers” portion of your website.
I am excited by the market potential all around me for Reverse Mortgage Options. I want to represent the EquityAvail Program Exclusively. The Market is Ready to Explode and I want to be a part of it.
Please Contact me for an initial interview…I’m ready to Go!
Martin Beckey
(520)490-8848
September 30, 2021
Reply from Finance of America Reverse
Hi Martin,
Please visit the Careers section on our website. www.far.com to apply.
Thank you!
While not finished
While not finished, working with Toby has been a pleasure. He’s competent and communicates well internally and externally. He gets it done.
September 30, 2021
Reply from Finance of America Reverse
Hi Michael,
Thank you for taking the time to leave a review about your experience with FAR. Toby is a great asset to our team and I'm happy to hear he is helping you to achieve your financial goals!
Please let us know if there is anything further we can do for you.
Everything was great appreciated how we…
Everything was great appreciated how we were treated and everything was done with ease and in a timely manner
September 30, 2021
Reply from Finance of America Reverse
Hi Sherry,
Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear that you were kept informed throughout the process and that you were able to achieve your goals with us.
Please let us know if there is anything further we can do for you.
So far so good!..
September 30, 2021
Reply from Finance of America Reverse
Hi Robert,
I'm happy to hear that! We appreciate you taking the time to leave a review about your experience.
Please let us know if there is anything further we can do for you.
Excellent
Jill Portilla has been excellent in helping me along with my refinancing. She is a pleasure to deal with. Very knowledgeable and always happy to assist me with this process. I would recommend her to any and all family and friends.
September 30, 2021
Reply from Finance of America Reverse
Hi Helene,
Thank you for taking the time to leave a review about your experience with FAR. Jill is amazing and I'm so delighted to hear that she was able to help you in achieving your goals!
Please let us know if there is anything further we can do for you.
I have not made a decision on the…
I have not made a decision on the reverse mortgage yet. They where very helpful, received all the information I need. In a couple of hours
September 30, 2021
Reply from Finance of America Reverse
Hi Luigi,
Thank you for taking the time to leave a review about your experience with FAR thus far. I'm happy to hear that you received all the necessary information in a timely manner.
Please let us know if there is anything further we can do for you!
You dragged me for more than 6 months…
You dragged me for more than 6 months just to tell me you don't fiance my home. I'm so glad that it didn't happen.
This institution is not honest, looking for your own profit and you want it to happen soon.
September 30, 2021
Reply from Finance of America Reverse
Hi Mark,
Thank you for bringing this to our attention. We appreciate you taking the time to provide us information from your experience with FAR. We are researching the situation and someone from our borrower care team will be contacting you directly to help remediate the situation.
I would recommend Melissa Hossain to…
I would recommend Melissa Hossain to anyone looking for a reverse mortgage.
Attentive, patient, caring, knowledgable, and, overall a great lady. Thank you so much for the quick and efficient service she provided, representing you.
September 30, 2021
Reply from Finance of America Reverse
Hi Ali,
Thank you for taking the time to leave a review about your experience with FAR. We are so lucky to have Melissa as a team member and I'm happy to hear she was able to assist you in achieving your goals.
Please let us know if there is anything further we can do for you.
I HAVE HAD COMMUNICATION WITH SOME…
I HAVE HAD COMMUNICATION WITH SOME PERSON IN REVERSE MORTG. HOWEVER I'M NOT SURE THIS IS THE COMP. WHATEVER
September 30, 2021
Reply from Finance of America Reverse
Hi Richard,
The company you spoke with was us and I hope you had a great experience with one of our reps.
Please let us know if there is anything we can do for you.
I haven't used you.
September 30, 2021
Reply from Finance of America Reverse
Hi Mary,
I'm sorry to hear that. I hope you will keep us in mind for any future reverse mortgage needs.
I think the five star says it all there…
I think the five star says it all there is no logic in anything beyound that.
September 30, 2021
Reply from Finance of America Reverse
Hi Bernard,
I agree! Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear it was 5-star worthy!
Please let us know if there is anything further we can do for you.
just try to refinance when you retire
Well I thought I would be lost. A reverse mortgage is just the thing a 69 yr old needs. When you retire, if you need to refinance try to get a conventional mortgage.(HA HA)
September 30, 2021
Reply from Finance of America Reverse
Hi Mark,
Thank you for taking the time to leave a review about your experience with FAR. I'm happy to hear you found success in working with us!
Please let us know if there is anything further we can do for you.
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