FashionWorld.co.uk Reviews 

2,499
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers had a great experience with this company. Customers frequently mention that the website is very easy to navigate, and they truly appreciate how simple it is to make quick payments through convenient online links. Consumers also love the fantastic selection of stylish clothing available, noting that overall transactions and everyday ordering processes are remarkably smooth and straightforward. However, some reviewers were not happy with customer service, mentioning unhelpful responses and frustrating delays when trying to resolve missing deliveries or incorrect items. A few other people also felt that unexpected high interest charges on balances caused significant annoyance and confusion.

What people talk about most

Payment

Consumers find payment experiences to be mixed, with high disagreement regarding the process. Many customers... See more

User experience

Customers had positive experiences with user experience, highlighting how easy the site is to navigate and... See more

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. On one hand,... See more

Order

Customers consistently note negative experiences with order, reporting widespread issues such as sudden... See more

Customer service

Clients share negative opinions on customer service, describing it as extremely poor. Consumers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have three different accounts for when I log in jacamo, fashion world and JDW to them it says the same balance which makes me think that one of my catalogues isn't getting paid?


Company details

  1. Shopping & Fashion

Information provided by various external sources

Fab fashion, family essentials & great value homeware; we've got everything you need for ‘Life Made More’.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(2,499)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BIG SCAM

BIG SCAM. Ordered two months ago. Haven’t gotten shipping info, only a fake confirmation email.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Am betting this payment went to pay JD…

Am betting this payment went to pay JD Williams account and not Fashion world .. this is whats happening over the last 2 months.. somehow the wrong account number appeared when you updated my page .. thank you .. you have effected my credit rating.. am disgusted with your treatment despite my informing you on 2 occasions.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Not received my order

Not received my order, emailed twice and no response. Shocking customer service! Order placed 14th September supposed to have been sent by now but nothing. One very sad daughter!

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

A year and a half scam

I ordered a jacket february 6th, 2024, never received it, never had an answer, couldn't track my package, now the website is down. Resent an email and still waiting for an answer.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

The only problem was I ordered trainers…

The only problem was I ordered trainers and was sent the wrong ones, I was in hospital for a long time and am not long home , and didn’t realise now as they were meant for Xmas they I ordered Adidas pink/navy AD114901 and was sent just a black& white pair and they are not even Adidas hope u can help with this problem thanks

October 9, 2025
Unprompted review

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