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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and the company's location is also frequently mentioned positively. However, some people were dissatisfied with the contact process, reporting issues with unresponsive owner contact details on the website and concerns regarding communication practices after making inquiries. Some also mentioned issues with information requests or experiencing agents who were rude or offered properties different from their initial requests.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and dedication. Many... See more

Service

Reviewers mention positive feedback about service, highlighting the exceptional knowledge and professionalism... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Location

Users describe positive interactions with location. Customers praise agents for their local knowledge,... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers praised specific agents for being helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mimi is so helpful and goes out of her way to help us.Any problems she sorts it out fast .we would use Fazwaz every time.a good honest reliable company to use

Company replied

Rated 5 out of 5 stars

Pally Supatra was incredibly helpful throughout our search for the right condo in Hua Hin. She took the time to understand what we were looking for and consistently showed us options that matched our... See more

Company replied

Rated 5 out of 5 stars

Jib was simply fantastic in supporting me during my home search. She immediately understood my needs and always made targeted offers. She was also always extremely kind and never lost her smile even w... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

FazWaz is the leading real estate marketplace in Thailand dedicated to empowering consumers with data, inspiration and knowledge needed to make better-informed property decisions. FazWaz was founded on the principles of transparency and efficiency and everything we do aims to make the market more effective for both property consumers and real estate professionals alike.


Contact info

4.2

Great

TrustScore 4 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy and stress-free

Working with Phu made the entire buying process in Hua Hin feel easy and stress-free. His local knowledge is incredible — not just about properties, but also about neighborhoods, lifestyle, and future developments in the area. He went above and beyond to help us compare options, arrange viewings at flexible times, and answer all our questions with patience. Phu genuinely cares about his clients and it shows. We felt supported every step of the way and would gladly recommend him to anyone looking to buy or invest in Hua Hin.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Phu was an absolute pleasure to work with!!!

Phu was an absolute pleasure to work with during our property search in the Hua Hin area. He knows the market extremely well and was very honest about pricing, locations, and long-term value. What we appreciated most was that he never pushed us into a decision. He took the time to understand exactly what we were looking for and only showed properties that truly matched our needs. Communication was smooth, clear, and fast, and he handled everything professionally from start to finish. If you’re looking for a trustworthy real estate consultant in Hua Hin, Phu is the one.

January 12, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Thank you so much for the wonderful review, May! We are delighted to hear that you had such a positive experience with Phu in Hua Hin. We take great pride in our "no-pressure" approach and ensuring our clients find homes that offer true long-term value. Your recommendation means the world to us, enjoy your new property!

Rated 5 out of 5 stars

Khun Jib was excellent

Khun Jib was excellent. Patient, informative, and found a number of great properties for us to look at. I'd 100% use FazWaz again in the future based on this previous experience. Thank you Khun Jib. Kind regards, Mark

February 9, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Thank you, Khun Mark!

We're so glad Khun Jib could find you those great properties. Our team loves hearing when our clients feel well-informed and supported.

We look forward to seeing you again for your next move!

Rated 5 out of 5 stars

Excellent experience with Mr. Champ

Excellent experience with Mr. Champ's work.

His activity is meticulous, professional and helpful. He helped me buy a condominium in Ao Nang,

Krabi on a foreign quota. No complications.

February 1, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hey Mr. Tom,

Thank you so much for the wonderful feedback! We are thrilled to hear that your experience with Mr. Champ was seamless.

Congratulations on your new condominium in Ao Nang—we hope you enjoy the beautiful Krabi lifestyle!

Rated 5 out of 5 stars

Jo Hwong is a resourceful person.

Jo Hwong is a resourceful person.
We spent with him a day for our decision.
Spent some other associates as well.

What makes him remarkable is, he listens ask questions after makes his own calculation. Responses to your questions always in this mind. First three places are the hits. He goes after trustworthy companies and price per squaremeter relevant and storey equsitioned ones. that makes a trust between him and you.

So he understands on your behalf in local and he let you understand him with his good commandment of English.

I highly recommend him for your future businesses and long term friendship..

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amir

Amir was my contact. Very thorough. Professional and patient. Responsive to requests. Knowledgable and trustworthy. Highly recommended.

February 8, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Thank you very much for your wonderful feedback, Malcolm!

We’re delighted to hear about your positive experience with Amir. His thoroughness, professionalism, patience, and dedication truly reflect the high standard of service we aim to deliver. Amir is indeed a valuable asset to our team, and we’ll be sure to share your kind words with him.

Thank you again for your recommendation and for choosing FazWaz, we truly appreciate it.

Rated 5 out of 5 stars

I would like to thank Fazwas team…

I would like to thank Fazwas team especially Mr. James Aurelien who assisted me from the first day of our contact with the buyer. He is very professional, efficient and had done all of he necessary steps throughout the selling process and always make sure that every information between me and the buyer are clear without leaving anything unanswered. He basically did everything so perfectly ( legal documents, schedules, financial transactions and the title Transferring at the land department ) to make sure that the deal go so smoothly and in about 4 weeks, every was done. I am very happy the way everything was handled and I am so glad I chose Fazwaz to represent me selling my condo unit. Thank you. 🙏🙏🙏

January 29, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hi Khun Prasong,

Thank you so much for your kind words and for choosing Fazwaz! We are absolutely thrilled to hear about your positive experience and that the sale of your condo was completed so smoothly in just four weeks.

James is indeed a valued member of our team, and we will be sure to share your wonderful feedback with him.

Congratulations on the successful sale, and thank you again for your trust in us! 🙏

Rated 5 out of 5 stars

Great sales agents make buying a home so easy!

Having a great sales agent negotiate for you with builders and private sellers forms one third of a critical team that includes an attorney and a home inspector. Jib K. scheduled all of our showings to maximize each day, shared helpful advice and local knowledge of a variety of properties and areas, and went above and beyond ensuring that every little detail got done. Superior in all respects!

January 19, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hi Rodger 👋🏻 Thank you so much for your wonderful review!

We’re delighted to hear that your home-buying experience was made easy with the support of our agent Jib.

Jib’s dedication, local expertise, and attention to detail truly set her apart, and it’s great to know her efforts made a positive impact throughout the process. We’ll be sure to share your kind words with her.

Wishing you all the best in your new home, and thank you for choosing FazWaz!

Rated 1 out of 5 stars

Too many scammers placing fraudulent…

Too many scammers placing fraudulent ads listing very low prices and then when you contact them they ask for P2000 reservation deposit via GCash or other online payment prior to looking at a rental?! 🙄👎🏻

I've caught over 15 so far going through the process

Contacted the developer to get the average owners rental rates for the same condos which start between P35,000 to P45,000 per month not the P8,000, P9,000, P11,800 or P14,000

January 28, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Dear DMaestro,

Thank you for bringing this to our attention, and we sincerely apologize for your experience. We are fully aware of this issue regarding fraudulent listings and the "reservation deposit" scam; it is a challenge we are actively working to eliminate from our platform.

Your proactive approach in verifying rates with the developer is impressive and helps highlight the scale of the problem. To help us take faster action, you can report these ads directly by clicking the 'Report a problem' button on the specific property webpage.

These reports go directly to our verification team, allowing us to identify and remove fake listings and block the accounts involved more efficiently. Thank you for helping us keep the community safe.

Best regards,
The FazWaz Team

Rated 5 out of 5 stars

Myself and tukki would like to thank…

Myself and tukki would like to thank the agent who secured our hose there was no hooded agendas and was so easy to work with them I’d recommend them massively ⭐️⭐️⭐️⭐️⭐️ 5 star service

January 21, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hello Ian and Tukki, Thank you so much for your kind review!
We’re delighted to hear that you had a smooth and transparent experience, and that our agent was easy to work with while helping you secure your home. Your recommendation and 5-star rating truly mean a lot to us ⭐️

Wishing you and Tukki all the best in your new place!

Rated 5 out of 5 stars

Khun Acharapun has been very helpful…

Khun Acharapun has been very helpful for me as of Landlord and she is always take action immediately.

January 19, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us 🙏

May I kindly confirm which agent you are referring to, so we can pass along your compliments to the right person?

If you have any additional details or would like to share more about your experience, you are also welcome to email us at compliance@fazwaz.com

Your feedback is very valuable and helps us continue to improve our service.

Thank you again for choosing FazWaz.

Rated 5 out of 5 stars

Consultant Miim has been very helpful…

Consultant Miim has been very helpful to us, and in many ways. To be able to communicate with her in English is also quick & comfortable.
"Doing business"(especially in approach) in Thailand differs from what we are used to in Europe, one of the reasons why I can recommend using such a consultant.

January 17, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hello Peter, Thank you very much for your kind review and for sharing your experience with us.
We’re delighted to hear that Miim has been so helpful and that communicating in English made the process smooth and comfortable for you.

We truly appreciate your insight about the differences in doing business in Thailand, and we’re glad Miim could support and guide you through that.

Thank you for recommending FazWaz, we’re always happy to assist you whenever needed in the future.

Rated 5 out of 5 stars

Miim is the most reliable agent

Miim is honestly great. She always responds whenever we have an issue or questions in minutes! She was very supportive in finding the right place for our family. She would pick us up and take us to viewings and would give her honest opinion. She explained thoroughly how to rent a place here in Hua Hin and how to pay bills and rent. She even accompanied us to the bank for the first time to demonstrate how to pay rent. Above and beyond. FazWaz is lucky to have her.

September 1, 2025
Unprompted review
FazWaz logo

Reply from FazWaz

Hello Albert,
Thank you so much for sharing such detailed and wonderful feedback!

We’re truly delighted to hear how supportive and dedicated Mimi has been in helping you and your family settle in Hua Hin. From viewings to banking assistance, she really went above and beyond, and we’re proud to have her on our team.

Your kind words mean a lot to us, thank you for trusting FazWaz!

Rated 5 out of 5 stars

miim has been an amazing help for me!

January 16, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hello Louis, Thank you very much for your kind feedback!
We’re happy to hear that Mimi has been such a great help to you. We’ll be sure to pass along your appreciation to her.

Thanks again for choosing FazWaz!

Rated 4 out of 5 stars

Mimi is so help and goes out of her way…

Mimi is so helpful and goes out of her way to help us.Any problems she sorts it out fast .we would use Fazwaz every time.a good honest reliable company to use

January 16, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hello Alan, Thank you so much for your kind words and trust in FazWaz!
We’re truly happy to hear that Miim has been so helpful and proactive in supporting you. Your feedback means a lot to both her and our team, and we’ll be sure to share this with her and her management.

We really appreciate your continued support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Since I have been working with my…

Since I have been working with Pally she has always been prompt to respond to any questions I have. She seems to know the market fairly well. At this point I think she has a great understanding of what I'm looking for. Although I do change my mind at times.She is always very understanding .I would recommend Pally to anyone. Thank you for all you do.

December 1, 2025
Unprompted review
FazWaz logo

Reply from FazWaz

Hi Darrick,

Thank you so much for your kind words! We are delighted to hear that Pally has been so responsive and helpful in your search.

It’s great to know that she has a strong grasp of your requirements, even as your needs evolve—that flexibility is something we pride ourselves on. WeI will certainly pass your compliments along to Pally and the rest of the team. We appreciate your recommendation!

Rated 5 out of 5 stars

Pally is very serious and professional.

Pally is very serious and professional.
I know that when she say something, I can trust her and she will do what she said.

January 9, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hello Jean Marc, thank you so much for such an impactful and kind review! We are so happy to hear that you enjoyed your property search journey with Pally. Seeing feedback like this is truly amazing!

Enjoy your new home, and if you are ever looking to buy again or even rent, our doors are always open and we are ready to assist you anytime.

Rated 5 out of 5 stars

buying a house in Hua Hin

The entire buying process went smoothly, without any pressure or stress. Our agent, Latisha from Fazwaz Hua Hin, was incredibly kind and helpful, putting more than 100% effort into everything. I highly recommend Latisha for both buying and selling properties.

January 9, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hello Patryk,

Thank you so much for your wonderful review! We are delighted to hear that your home-buying journey in Hua Hin was smooth and stress-free.

It is fantastic to know that Latisha provided such dedicated support and went above and beyond to assist you. We will make sure she receives your high recommendation and praise—feedback like yours truly motivates our team.

Congratulations on your new home, and please don't hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

Fazwaz Excellent Service from William

We have dealt with fazwaz now on a couple of occasions and have always been impressed with the service. The last property bought we in Phuket, Thailand we were very impressed with the professionalism and quick process. I would like to especially thank William (Fazwaz Agent) who I would trust and advise anyone to use when it comes to buying a property, he is professional and honest and keeps in constant contact.

December 24, 2025
Unprompted review
FazWaz logo

Reply from FazWaz

Hi Kevin,

Thank you so much for your kind words! We are thrilled to hear that you’ve had such consistently positive experiences with us. It’s wonderful to know that William provided the professional and honest service we strive for in Phuket. We will be sure to share your glowing feedback with him and the rest of the team—it will mean a lot to them! We look forward to assisting you again in the future.

Rated 5 out of 5 stars

From the moment I let Potcha

From the moment I let Potcha, I knew I as well represented by a very kind as well professional . Every step of the process of buying a home he was diligent and concerned about every detail. I feel very fortunate to have had the guidance of this very excellent realtor. I am very very grateful for all which he accomplished. Thank. You Potcha Regards Michael G

January 7, 2026
Unprompted review
FazWaz logo

Reply from FazWaz

Hi Michael,

Thank you so much for your kind words and for taking the time to share your experience. We are absolutely thrilled to hear how much you valued Potcha’s guidance throughout your home-buying journey.

We feel just as fortunate to have had the opportunity to assist you. Congratulations on your new home, and please don't hesitate to reach out if you need anything in the future!

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