Femnilondon Reviews 

209
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... See more

Rated 1 out of 5 stars

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... See more

Rated 1 out of 5 stars

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


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1.1

Bad

TrustScore 1 out of 5

209 reviews

5-star
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No recent history of asking for reviews

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1.1

All reviews

(209)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Don’t be fooled by the “bad” comments/views

Don’t be fooled by the “bad” comments/views!!
My bag arrived today and I’m IN LOVE...so good quality and well made!
I ordered mine during “lockdown” in the UK 🇬🇧 and I knew I’d have to wait for it to arrived...well the wait was totally worth it. So happy with it, communication with Chris was fab too.
Definitely recommend to friends and others, will be purchasing again shorty from Femni London that’s for sure x

June 4, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Em,

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.

Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.

Thanks again,

Chris
Femni London

Rated 5 out of 5 stars

It was worth the wait and money.

I received my order today. The two bags that I ordered are Vegan Alligator Crossbody (Onyx) and Vegan Dorchester Shoulder (Mini-White). They are great accessories and cant wait to wear them. Yes, the delivery took longer but I believe that its all because on the Covid-19 pandemic, however the company was quick to respond to my emails(within the day) also the quality of the products is very nice. I recommend the website.

June 3, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Denitsa,

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.

Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.

Chris
Femni London

Rated 5 out of 5 stars

Recieved my bag a month ago and love…

Recieved my bag a month ago and love it! The quality is amazing. And the stitching & finishing or the bag is well done, definitely a handbag that will last a long time :) The only problem i had with it was the delivery took just under 2 months but that was understandable due to the pandemic. Unfortunate that I haven't been able to wear it out yet, but will be wearing it everywhere when lockdown is finally over!

May 30, 2020
Unprompted review
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Reply from Femnilondon

Hi Amz x,

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.

Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.

I'm hopeful that the lockdown measures will start to ease soon.

Have a great day!

Chris
Femni London

Rated 5 out of 5 stars

I bought this for my girlfriend and she…

I bought this for my girlfriend and she loves it! She speaks very highly of the products and she can't wait to wear it once lockdown passes on nights out and events. Thank you and i'll definitely be buying in the near future for other friends and family members.

May 28, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hey Michael,

Thank you so much for your kind words. We are so happy that your girlfriend likes her bag. Thank you so much for taking the time to review us and to share your experience.

Chris
Femni London

Rated 5 out of 5 stars

Amazing quality bags

Amazing quality bags and also affordable. They also have really good customer service. I will definitely be purchasing more bags for them.

May 25, 2020
Unprompted review
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Reply from Femnilondon

Hey Pelin,

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.

Chris
Femni London

Rated 4 out of 5 stars

Received my bag and I love it

Received my bag and I love it. The only downside is that it’s not securely packaged.

May 22, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hey Damielle,

Thank you so much for your kind words. We are so happy that you like your bag, and I'm sorry that your item was not securely packaged, I will get this noted down and passed onto our team. Thank you so much for taking the time to review us and to share your experience.

Chris
Femni London

Rated 1 out of 5 stars

fraud

So many people Hv ordered and not got their bags
These are cheap Chinese bags
Company is not registered with company house
Wouldn’t provide company reg number, vat number or any details I asked for

Only hv a P.O. Box type address in the UK

Fraudulent
Do not use

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Dorchester Bag

Im was going to give 4 star because I ordered 2 bags but only received one the other day but I changed my mind. Other than that everything is great. The bag is beautiful how I wish I can post a photo or video of the bag I bought. Also chris was very helpful on checking the status of my order. I placed my order in march 23, so I was kind of worried about since its been taking a while to arrive so I contacted chris and he's very apologetic and helpful. I also told him that I wanted a refund for the bag that did not arrive. I gave him the transaction ID and invoice ID as well as the price and he refunded me right away the next day.

Just to clarify no one pays me to give a honest review here. Kudos to chris@femnilondon I really appreciate your quick respond to my issue. So buyer please if you have an issue to your orders message chris he can help you.
Im buying the alligator crossbody bag (reptile) next..
Thank you again for my beautiful bag and excellent customer service.
Rangel

May 17, 2020
Unprompted review
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Reply from Femnilondon

Hey Rangel,

Thank you so much for your kind words. We are so happy that you like your bag, and I'm sorry that your second bag didn't arrive, however, this was refunded the next day to you. Thank you so much for taking the time to review us and to share your experience.

Chris
Femni London

Rated 1 out of 5 stars

SCAM- DO NOT PURCHASE- DO NOTTTT BUY!!!!!!!!!!!!!

SCAM! You’ll order the item and it will never come! It’s been almost 2 months! How do people sit at their dinner table with food bought with cheated money! Disgusting. And they are based in China not LONDON. DO NOT ORDER DO NOT BUY. I reckon ALL the ‘ happy customers’ are FAKE ACCOUNTS! They delete all the bad comments off their Instagram so DONT FALL FOR IT! If Femni London reply to my comment ‘ we are sorry to hear this’ then I have no interest in their fake response!!!! They have reported my review on Trustpilot in any attempt to prevent being exposed, but exposing scams and good or bad companies is what this site is all about, isn’t it? And this review will save poor naive people! Nice try scam artists!

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

Seriously one of my fav places to get…

Seriously one of my fav places to get my bags! Love that they are vegan leather 🖤 come in an amazing condition and last a long time!

May 12, 2020
Unprompted review
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Reply from Femnilondon

Hi Morgan,

We are so happy that you like your bag, thank you for taking the time to review us! Have a great day and stay safe during this time.

Femni London

Rated 5 out of 5 stars

I got the Gucci lookalike snakeskin…

I got the Gucci lookalike snakeskin bag. It feels very sturdy and sleek. I joined trustpilot just to leave a review for this brand! Recommend, I want all the bags in their collection ❤️

May 12, 2020
Unprompted review
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Reply from Femnilondon

Hi Lyssa,
Thank you so much for you great review and support, that's so kind of you just to join to write a review. I'm so glad you like your bag!

Thanks Chris
Femni London

Rated 1 out of 5 stars

This “company” is a complete scam

This “company” is a complete scam . Fraudsters who take your money and you never will recieve what you paid for .

DO NOT PURCHASE!!!

Their bags might look good on their Instagram, but these fake bags never actually arrive to the customer.

Very funny that they never mentioned that these are made in China, ok fair enough but why bags are being shipped from China? i have many companies if i'm selling items i have it in stock. i have more than 190k followers on social media and i will inform everyone about these thiefs. if you try to leave a comment on their Instagram or facebook asking about it, they will delete it immediately and text you directly how patient you should be etc.

i will also contact trading standards, my husband works for facebook and i will make sure they can't be advertising on social media and be taking people's money without delivering goods.

only thing i got is some laughable tracking number what doesn't even work and it's in transit for weeks, only excuse what they got that there is delay with shipping because of Covid 19, my company shipping items all over world within 5 working days, so Covid 19 is not a excuse .


This is a scam and i won't leave it till i will get my money back, they wont be trading very soon

May 9, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi,

Thank you for the feedback. We are so sorry to hear about the experience.

There was quite a delay with the shipments in the past few months due to the worldwide issue that is unfortunately out of our control. However, the production and shipment are getting back to normal. This should no longer be an issue moving forward.

As for your order, please can you get in touch with our support team - chris@femnilondon.co.uk and I will take a look at your order for you! If your parcel has been lost, we will refund or replace this for you!

But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you. We’ll message you privately to get additional feedback, and we’ll do everything we can to address the matter.

Thank you,

Femni London

Rated 5 out of 5 stars

Great bag

Great bag, really good quality and gorgeous colours. The process was really easy. Delivery was a little delayed obviously as lockdown had just come into play but the company constantly kept me updated as to where the bag was up to. Highly recommend!

May 7, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi, Sam

Thank you so much for your kind words. We are so happy that you like your bag, thank you for taking the time to review us and to share your experience.

Femni London

Rated 5 out of 5 stars

Bought one of these bags for my…

Bought one of these bags for my girlfriend. She loves it cannot fault the quality of it nor the customer service and speedy delivery.

May 6, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi, Rhys,

We are so happy that you like your bag, thank you for taking the time to review us and to share your experience.

Femni London

Rated 5 out of 5 stars

Snake pring bag

I got the bag (it took a little time because of the current situation) but i am so happy, it was worth it !
The quality is amazing ! Thank you !!!

May 6, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Elisa,

We are so happy that you like your bag, thank you for taking the time to review us and to share your experience.

Femni London

Rated 1 out of 5 stars

I never received my bag after months…

I never received my bag after months and months. I would never recommend this site to anyone. I am extremely disappointed.

They said there is a “delay in shipping” ... it’s been 5 months and they won’t give me my money back. Don’t ever buy from this site.

May 6, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi,
I'm very sorry to hear about this. However, I can now see that your order has been delivered as you recently picked this up from your local postal facility. If you are happy with your order, would you mind adjusting your review for us here as we would appreciate this very much?

Thanks, Chris
Femni London

Rated 1 out of 5 stars

DO NOT BUY SCAM!!!!!!

I fell for the Instagram adverts beautiful bags named Femni London you would reckon a uk based company! Bought the bag tracking sent after a while and after me chasing, they said was it coming from China?? I emailed the company to find out they said they use suppliers all over! Tracking didn’t update for weeks at a time kept being told to wait another week another week wouldn’t reply to my emails! Keep telling me to be patient then was told it was stuck on a plane due to covid-19 and couldn’t get it off and to wait another week! I waited over 5 and a half weeks and lost patience and started commenting on Instagram my comments were quickly deleted and that’s when I noticed others commenting saying my bag hasn’t arrived or company is a scam and again swiftly deleted! Spoke to a few others from all over the world who all had the same story!!! I was fed up and asked for a refund on email and was ignored so commented on instagram and kept getting deleted and no reply!! They have now blocked me on Instagram and I emailed them a very angry email saying quick to delete and block me but no to reply to my emails and I want a refund was to wait another 10 days!! I am livid and will never trust an instagram account again!!! Do not purchase these bags!!!!

**7th May 20 edit update after their reply and 3 fake reviews they posted all in 5 mins of each other shady or that?
I received no private message to resolve this.

May 6, 2020
Unprompted review
Femnilondon logo

Reply from Femnilondon

Hi Nicole,
I can now see that your order was delivered today! I'm extremely sorry for the long wait, I can see that your item was delayed going through customs.

If you would be so kind in adjusting your review, this would be greatly appreciated. If you do wish to adjust your review we completely understand as your delivery did take a lot longer than usual.

If you need further assistance, I am just an email away.

Take care and stay safe! ♥

Thank you,

Femni London

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