Femnilondon Reviews 

209
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... See more

Rated 1 out of 5 stars

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... See more

Rated 1 out of 5 stars

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


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1.1

Bad

TrustScore 1 out of 5

209 reviews

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1.1

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(209)

28 reviews in the last 12 months

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Rated 4 out of 5 stars

Can I just say how OBSESSED I am with…

Can I just say how OBSESSED I am with these purses?! They're gorgeous and made very well. The prices aren't bad either for the quality you're getting! Took a little longer than expected, but I will definitely be buying more in the future. So worth it!

August 7, 2020
Unprompted review
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Reply from Femnilondon

Hi Gabriella,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Chris
Femni London

Rated 5 out of 5 stars

Femni Black Alligator Mini Purse

Ordered the Femni black alligator crossbody (small size) and I am so happy with it! Excellent value.

Shipping: tracking info was provided and accurate. Overall took 5 weeks to arrive, however 2/5 weeks looked like the package was trying to leave the distribution centre with a few failed attempts. Once the package finally left the warehouse, it took just over 2 weeks to land in Canada. Cleared Canadian customs quickly and thankfully with no duties applied.

Size: love the size! It’s the perfect chic everyday crossbody. It will comfortably fit an iPhone + bulky case, card holder, and compact/lip gloss. I do not recommend sunglasses for the smaller version of this bag. If you are looking for more space go for the larger size although that one was too big for my personal taste and needs.

Quality: Lovely! Looks very well made and high end. The black alligator texture (vegan) is impressively done and the edges are sealed nicely. The buckle is a little bit chunkier than I expected although it probably looks more proportionate on the larger version of the bag. The buckle and chain strap have a nice gunmetal tone instead of pure silver to compliment the black vegan leather nicely. If I am going to fault anything, I wish the chain was a bit heavier to match the expensive look of the bag.

Overall: I am by no means an instagram influencer and found this brand by chance through the platform. I didn’t receive any special perk from the brand yet I am so happy with my experience. I generally do not order through Insta brands and took a chance with this one, and I am comfortable recommending this to a friend :)

August 6, 2020
Unprompted review
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Reply from Femnilondon

Hi Dee,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience with Femni London. We look forward to seeing you again sometime soon!

Kind Regards,

Sam
Femni London

Rated 1 out of 5 stars

BIG SCAM

I was sent the wrong item and they refused to send me a free return label! EXCUSE ME BUT I GOT THE WRONG ITEM so send me a return label and give me my money back. It is their mistake not mine if I got the wrong product.
I was only offered to get half of my money back because they accused me of keeping the item even if I clearly stated that I want to RETURN THE BAG. I guess that is their scamming technique keeping half of the money.
The quality of the bag is terrbile and the it has a terrible chemical smell.
AVOID ON ALL COSTS

August 1, 2020
Unprompted review
Rated 4 out of 5 stars

I love my bag

I recived yesterday my bag as an anniversary present and i absolutely love it! It took 3 weeks to come, but we understand the long distance and the covid situation. We are going to buy new bags soon :)

July 29, 2020
Unprompted review
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Reply from Femnilondon

Hi Alessia,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Sam
Femni London

Rated 5 out of 5 stars

I love this bag

I love this bag. It didn’t take long to arrive. It’s so classy & elegant. I expected it to be slightly bigger but definitely worth the money. I will definitely order more.

July 25, 2020
Unprompted review
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Reply from Femnilondon

Hi Byyoursmuni,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Sam
Femni London

Rated 5 out of 5 stars

Femni London has amazed me!

Absolutely stunning, gorgeous and beautiful bag I have ever seen with great quality of work has been put into this. Just can’t get enough of this luxurious bag. This bag is a must get bag. LOVE LOVE LOVE the colours it’s unique and elegant.

July 23, 2020
Unprompted review
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Reply from Femnilondon

Hi Ameera,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Chris
Femni London

Rated 1 out of 5 stars

Waiting over TWO MONTHS

I've been waiting over TWO MONTHS for my package and I've repeatedly emailed them requesting a refund due to the obscene wait time - which they are declining and insisting I wait for my package that's been being held in a postal service across the country (for over two weeks). I've been ordering from many other stores and I have not had this experience until now. I've disputed the claim with my card provider since I figured this company wouldn't give me a refund for the colossal headache it's been to try and get a hold of my package. I never even write reviews but this was such poor customer service that I wanted to spare someone else from wasting their money. I do not recommend buying from here.

July 21, 2020
Unprompted review
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Reply from Femnilondon

Hi Maryam,
I'm very sorry to hear that you have not received your parcel yet. I have just checked your tracking and i can see that your item has now arrived into the US network - at 10:00 am on July 15, 2020 in BLOOMINGTON, CA 92316 - this should be sorted at the last facility very soon for the final leg of the delivery.


But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.

Please email our support team and we'll make sure to get this sorted for you, we’ll do everything we can to address the matter and to make sure your parcel is delivered to you as soon as possible!


Kind Regards,

Sam
Femni London

Rated 1 out of 5 stars

China distribution not London!!!

I couldnt care less how wonderful the product may turn out to be, when it finally arrives...fact is, here we have an operator masquerading as a London-based company...and telling customers that UK orders take 1-2 weeks for delivery, only for you to later discover they are shipping your bag from China! I ordered one in good time (end of June) for it to arrive for my daughter’s birthday on July 14th. Not only has it not arrived (i’m writing this on her birthday), but the tracking information (I paid extra for tracked delivery) is next to useless. Its said the same thing now for several days. It implies the item is now in UK and in the hands of Royal Mail, but the new tracking number it notifies to you isnt even recognised by Royal Mail tracker. Femni London is guilty of misleading customers and failing to tell them ahead of ordering that their bags are shipped from China. Disgraceful - avoid this company folks!

July 14, 2020
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Reply from Femnilondon

Hi,
I'm very sorry that you have not received your order yet. I can see that your item is now been expected by Royal Mail and this will only show up on their system once this arrives and is scanned through the network.

We do mention in our FAQ page and Shipping Policy that not all products will be shipped from our UK warehouse. UK delivery is around 1-2 weeks, We would like to thank you for your patience during COVID-19 as shipping and processing times are slightly delayed. Please don’t worry, your package is in safe hands and we’ll try to get it to you as fast as we possibly can.

But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.

Please email our support team and we'll make sure to get this sorted for you, we’ll do everything we can to address the matter and to make sure your parcel is delivered to you as soon as possible!


Kind Regards,

Sam
Femni London

Rated 5 out of 5 stars

Bag took around 3 weeks to arrive

Bag took around 3 weeks to arrive, but it’s so beautiful, I can’t wait to show it off to the girls, I am so so in love, great quality to

July 12, 2020
Unprompted review
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Reply from Femnilondon

Hi Jordan,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again sometime soon!

Kind Regards,

Chris
Femni London

Rated 5 out of 5 stars

Ordered a bag a few weeks ago and it…

Ordered a bag a few weeks ago and it has arrived in great time considering everything going on. Great customer service and my bag is amazing, I love it. Highly recommend this company.

July 8, 2020
Unprompted review
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Reply from Femnilondon

Hi Jess,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Sam
Femni London

Rated 1 out of 5 stars

This is the worst online company I have…

This is the worst online company I have dealt with... I purchesed a bag 5months ago from this company (while flights were still avalible as I wanted it to take to Ireland with me) but never arrived!!! Promised me if would arrive every 2 weeks but still never... has also said if it didn't come in 2 weeks would give me a refund and never did!!! I disputed this with the bank and they have lied to the bank and told them my bag has arrived.... not really sure how when I moved out of the country 2 months ago it arrived and there is no one in that house to sign for it!!!

Biggest scam and liers do not buy online from them

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

I really love my bag and it worth all…

I really love my bag and it worth all money!

July 4, 2020
Unprompted review
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Reply from Femnilondon

Hi Tia,

Thank you so much for your kind words and your feedback. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Chris
Femni London

Rated 5 out of 5 stars

My new bag

I’m in love with my bad when it arrived. I love how it was all wrapped up and it was such a good quality 100% would order again

July 4, 2020
Unprompted review
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Reply from Femnilondon

Hi Jessica,

Thank you so much for your kind words and your feedback. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Chris
Femni London

Rated 5 out of 5 stars

Very happy for my 2 bags 😍 it's not…

Very happy for my 2 bags 😍 it's not last time for me

July 2, 2020
Unprompted review
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Reply from Femnilondon

Hi Lousie,

Thank you so much for your kind words and your feedback. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Chris
Femni London

Rated 4 out of 5 stars

LOVE😍

LOVE my new bag😍 can’t wait to get out and show it off!
Even though it took 2 months to arrive, I’m happy with the service provided.
Jaki was very helpful when I emailed concerned about the delivery. Will definitely order from here again! X

July 1, 2020
Unprompted review
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Reply from Femnilondon

Hi Olivia,

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. I'm so sorry that your order was delayed, we would like to thank you so much for your patience during Covid-19

We look forward to seeing you again soon!

Kind Regards,

Sam
Femni London

Rated 5 out of 5 stars

Love them great quality

June 30, 2020
Unprompted review
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Reply from Femnilondon

Hi Aquila,

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Sam
Femni London

Rated 5 out of 5 stars

Amazing bags…

Recently purchased two bags and they came out more pretty than expected. Both are so stylish, you could use them with every outfit. The quality is so good. Totally recommended.

June 29, 2020
Unprompted review
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Reply from Femnilondon

Hi Nicole

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Chris
Femni London

Rated 1 out of 5 stars

Bad quality! Not from London

It took 3 months to receive my package. It looks like it was sent from China, and outside of having cute wrapping the bag quality itself is not worth it. Cheaply done - color is coming off the metal, overall not worth the price. I don’t think it sends from London either - everything on the package was in Chinese.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Slow delivery from China & poorly made

DO NOT BUY FROM HERE!
They claim to be “London” but they drop ship from China! Poorly made products!
I live in the UK and was told the delivery would take 1-2 weeks. Almost 4 weeks later it arrives.
Product is not as seen on the website. I ordered a “frozen yellow” iguana bag and the colour is orange.
Poorly made with scratches over the clasp and other metal areas plus plastic bits coming off the side.
Customer service (Chris & team) are non-responsive once I flagged this issue.
Don’t waste your money on this company.

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

100% recommended and I’m in love

I recently brought a bag from Femni london and I am absolutely over the moon with my purchase. The quality and detail in the bag is amazing bearing in mind the price. The bag I purchased is definitely my favourite one I’ve brought, and that is coming from someone who is obsessed with bags and owns hundreds. I will definitely continue buying all my bags from the in the future and they just do the most beautiful bags ever, in so pleased. The only downside to it is that it does take a little while to get delivered but I was aware of that as when I purchased the bag It did say that depending on where you live could differ to how many weeks it takes to get to you, which was completely fine because once I received it it was 100% worth the wait. I would definitely recommend this company to everyone and I will definitely be buying bags from them again.

June 26, 2020
Unprompted review
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Reply from Femnilondon

Hi Asia,

Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. We look forward to seeing you again soon!

Kind Regards,

Sam
Femni London

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