This business (and Shedstore) do not abide by the 10 year guarantee on their panels, they will pass you off to Forestgarden who will then do everything possible to renege on their guarantee - The pane... See more
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See what reviewers are saying
Couldn't buy direct is my only complaint. The products are superb in both quality and price, were delivered on time and by very helpful couriers. The fence panels have been well received by our nei... See more
Overall very pleased with the quality of the trellis panel, posts & post spikes. All as discribed, the spikes are easy to drive into the ground, the trellis looks good. The post are nicely finished... See more
The panel fitted very easily as we had bought several similar. When cutting use a dremel saw blade as this cuts through it like butter. I put a seven cm edge long the top and bottom and created pane... See more
Company details
Information provided by various external sources
Fencestore, leading national fencing retailer of wooden FENCE PANELS & fencing panel packs at great LOW PRICES with FREE UK mainland HOME DELIVERY too! If it's garden fencing panels you need, think Fencestore... Buy fence panels online today.
Contact info
United Kingdom
- www.fencestore.co.uk
3.1
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Bought a 6'5 x 2'10 Forest Shiplap…
Bought a 6'5 x 2'10 Forest Shiplap Large Double Door Pent Wooden Garden Storage - Outdoor Bike / Mower Store (1.9m x 0.86m). I should have known from the price; this is flimsy shed using poor quality materials. A lot worse than the shed it replaced. Buyer beware.
June 23, 2020
Reply from Fencestore.co.uk
Good Afternoon, David
Sorry to hear this, if you could send us some images of the issues you are experiencing we would be happy to offer a technical reply for you and a little more information about how we can get this resolved?
If you can please confirm these details of your order in an email to us: customercare@fencestore.co.uk , a member of the team will deal with this matter straight away for you.
Kind Regards
Fencestore
fence panels
fence panels arrived soaked once they began to dry out several panel boards warped most of knots in panels are splitting. bought gate which is of much better quality.
June 23, 2020
Unprompted review
Reply from Fencestore.co.uk
Good afternoon
Thank you for taking the time to leave a review.
We are sorry to hear that you are not happy with the quality of the panels. As a natural material, wood is subject to knots, splinters, and other movements. However, if you feel this is a result of a manufacturing default, we would appreciate receiving images of the issues.
All our products are covered by a statutory 12-month guarantee whereby, if manufacturing defaults are identified, the customer is entitled to replacement parts, a replacement product or a full refund.
We look forward to receiving your images in due course so that we can address your concerns. It is always our aim to resolve any issues our customers may have. Please contact: customercare@fencestore.co.uk
Kind regards
The Fencestore Team
Ordered 3 panels one has a split / gap…
Ordered 3 panels one has a split / gap all the way along it where it had bowed out. When being delivered it was placed behind the other two so couldn't be seen.
Would have liked 3 perfect panels
June 21, 2020
Unprompted review
Fencing
It’s was easy to order on line and delivery on time I will recommend the company
June 19, 2020
Unprompted review
Product exactly as described
Product exactly as described, prompt delivery, easy to instal
June 18, 2020
Unprompted review
Very help full
June 18, 2020
Unprompted review
Great service and good quality
Web site easy to use products exactly as advertised and good quality. The delivery was on time and I had a reminder it was coming very good service will use them again
June 17, 2020
Unprompted review
Good Fence
Fence is good and well made. Very pleased with it. One thing of concern was not seeing if order had gone through on web page. Found after few days. (could just be me)
June 17, 2020
Unprompted review
Outrageous delivery charge
Quality is great (have previously bought trellis panels) but for orders under £200 the delivery charge is outrageous! £24.90 for a small package. Was told there was no other option so they lost my business. Just ordered exactly same items from another company... £3.69 delivery. Need I say more...
June 17, 2020
Unprompted review
Reply from Fencestore.co.uk
Hi there
Sorry to hear you are unhappy about our charge for delivery, we would be happy to look at offering free delivery if you had a previous order with us, please contact our sales team direct.
Kind Regards
Fencestore
All good and on time delivery
June 17, 2020
Unprompted review
Very pleased with my purchase
Very pleased with my purchase. Good service and well organised delivery.
June 16, 2020
Unprompted review
Excellent service
I have twice purchased Contemporary Slatted fence panels from Fencestore and would not hesitate to purchase from them again. The product is great, service and delivery excellent. Very helpful people.
June 16, 2020
Unprompted review
Great service
Great service. Delivered when stated, friendly delivery man. Fence panels are good too 🤣
June 16, 2020
Unprompted review
We have a traditional 1930s house
We have a traditional 1930s house and decided to have a picket fence in front garden., Its been painted and has cottage garden plants growing in pots next to it , looks great. Thank you.
June 16, 2020
Unprompted review
Just brilliant
June 16, 2020
Unprompted review
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