First Floors Reviews 

Excellent service from first Floors and Scott in Particular did a superb job fitting our new Amtico flooring.

First floors were recommended to us by someone online. We had a year of one company coming back to repair and replace flooring 3 times we were at the stage of thinking we couldn’t get a nice floor fitted! We spoke to David and told him what we wanted. He visited our home and suggested a totally different floor to get the best look. We went with that and we are so delighted with the end product, it’s gorgeous! The fitters actually turned up on time every day!! (That is new to us!!) they were totally professional and finished on schedule! Such a delight to have these guys in the house!! Thank you so much!!

First Floor provided excellent service. From initial contact at their shop in Giffnock, staff were knowledgeable, informative, engaging and prepared to accommodate our schedule to the completion of the work which consisted 80 square metres of laminate flooring. The guys who fitted the flooring were professional and meticulous and we are delighted with their work and end product.
We highly recommend First Floor.
First Floor, first class.

We needed to replace our Karndean floor in our kitchen and conservatory. Our floor was uneven and unsightly and consequently needed some preliminary work to achieve the desired finish we wanted. Of the options available to us First Floors allowed us to take 6 samples home to check our preference. Just as well, since what we opted for was different from what we originally wanted. The job was done on time and on budget by the appointed fitters who were a pleasure to have in the house. A couple of minor snags were fixed quickly to finish the whole floor. We’re delighted with the end result and would thoroughly recommend the team there who were helpful and keen to please.

We got laminate flooring fitted and it is lovely. The fitter did a fantastic job, including fitting new skirting boards. It was all done with no fuss and a very professional job. The salesman was a great help as we didn't know exactly what we were looking for, so he answered our questions and pointed us in the right direction. Would definitely recommend.

We were very impressed with our experience of First Floors from start to finish. We were unsure of what was the best flooring for our needs and welcomed the honest and useful advice from David. We were able to take samples home which meant we could be sure in our decision. We needed two rooms floored at different times and First Floors were more than happy to accommodate this. The fitter was prompt, tidy and removed all the packaging. He completed both jobs in just a few hours each. We couldn’t recommend First Floors enough. And will certainly be back for our next project.

Delighted with my new Amtico floor. Excellent service from First Floors who had to coordinate with two other companies. Great communication during a difficult time with the pandemic affecting deliveries. Fitted by Scott who is true craftsman.

Honestly so chuffed with my new floor. Everyone has been so helpful especially after I ran into issues on my end and had to delay getting my skirting on - everyone I spoke to has been so flexible, the joiner who fit the floor was really pleasant and quick too. Highly recommend!

Excellent service from first point of contact. Staff took time to discuss and review options, then worked to suitable timescale based around my schedule.
Work completed on time and to a very high standard, delighted with results.

Wee have recently had a new laminate floor laid in our upstairs hall. We are very happy with the result and feel the level of workmanship and finishing detail was excellent

We recently had First Floors install laminate flooring in our lounge and hallway and are absolutely delighted with the final result! It has been finished to a high standard with great attention to detail.

Having had a rough idea of what we were looking for, David helped find the perfect flooring for both rooms.

We were booked in quickly and kept informed throughout the process.

We would definitely recommend and use again.

It's a great shop, they have got a huge variety of wood samples, engineered wood, etc...
David is very helpful and will help you choose the type of wood is best for you.
I highly recommend this shop as they are quick and their fitters did a great job with our floor and stairs.

This is the third time we have used First Floors, previously lounge and kitchen and now the hallway and staircase. We have found the range of choices and assistance given by David and staff very helpful. Kenny & Steven did a very professional (and tidy) job. We are delighted with the outcome and will definitely use them again.

We recently purchased engineered oak wood flooring for our open plan living room, dining area, kitchen and hall and are really delighted with the finished result. It looks even nicer than we imagined. The service has been fantastic and we would thoroughly recommend First Flooring. David the manager is always friendly and helpful - no hard sell here, just knowledgeable assistance. Dario our fitter was professional, tidy and hard working and the finish is really beautiful. Wouldn't go anywhere else for floor coverings.

Our dealings with First Floors has been great all the way through. The staff were great in the show room helping us pick out floor for our open plan living space.
The fitting was super quick, the guys were super professional and even took the old floor away. Very highly recommended.

Brilliant service from start to finish! Thanks

Great ,speedy and friendly service in the showroom and measured my home for sizing within an hour. A fantastic range of products with reasonable pricing. I purchased carpets and laminate flooring. All the flooring was fitted in my home very quickly, in less than two weeks . They were very flexible with fitting dates and the floors were extremely well laid. I cannot recommend First floors and their team enough. Don’t hesitate to make a purchase, I will be going back in the future!

Great service from these guys – really knowledgeable, helpful, friendly staff. We had a carpet fitted in our daughter's bedroom and we're delighted with the end result. Will definitely use again.

We had previously used first floors when we first moved to Glasgow winter 2018 because of the awards advertised in their shop window and online. Although it was slow we were pleased with the finished result.
We had more carpeting planned this year and returned to them again, but have been exertemely disappointed with the length of time (4months since paying in full- which is when the carpets have arrrived in the shop) to get carpets fitted as well as additional hidden payments (for plying floor prior to carpets being laid) added on at the last despite 5 visits by shop staff and fitters before agreeing quote.
Would not recommend or use again.

Great company to deal with customer service the best i have experienced