Fisher & Paykel (United Kingdom) Reviews 6,641

Steve and Andrei were excellent, professional, friendly and very knowledgeable. Great service.

Ash sorted our freezer problem efficiently and professionally and gave great advice on how to prevent the problem from occurring again. Highly recommend, and thank you!

Jessy was great

Adam Smith (tech126) mended my Fisher & Paykel dishwasher today. I'd thoroughly recommend him. He arrived on time and had communicated in advance exactly when he'd arrive. He fixed the problem without hassle or mess and gave me good advice regarding ongoing support and care of the appliance. All great.

Next day service was welcome. Jiy the technician was professional and left the kitchen as he found it

Jesse fixed my fridge and got it working again very quickly. Incredibly polite and very professional.

Jesse, arrived on time,
Prepared and got it fixed
Very professional service

The engineer (Dean) arrived on time. Fixed the problem whilst explaining what was the best way to look after your machine. Old fashioned customer service I didnt think existed anymore. Thankyou.

Dishwasher stopped working. Prompt service by Fisher & Paykel, automatic booking system kept me informed of estimated arrival, Robin, the service engineer called when he was half an hour away. Robin was professional, polite and personable, located the problem, resolved the issue and all working. An extremely sleek service.

A bit expensive for the call out but the Engineer was excellent. He found the fault immediately and checked the fridge freezer over to ensure there were no other potential problems. He was very professional and friendly.

Rob was great and very knowledgeable

Amazing service from beginning to end, Simple to book the repair appointment and great communication about date and time. Chris came to do the repair and he was great. Friendly, informative and quickly identified the issue. He need to order a part and came back within a week to finish the repair. So efficient, I would highly recommend Fisher & Paykel on the basis of the warranty service, as well as the quality of their products.

AJ not only fixed my machine but gave me some sensible practical advice. The advice, confirmed what I was doing well, products to avoid and usage tips to Stop the problem recurring.

I inherited an aged F+P split level dishwasher - we liked it. A few ageing probs, but brilliant speedy repair service from Ash, so we bought a new one. Two minor probs under warranty after 4yrs, Ash returns speedily + efficiently. Brilliant service!

Engineer arrived as scheduled and performed full test of oven. No issues to report, friendly service from Ash.

8 weeks in and still no resolution!!

Two ovens and two warming drawers delivered 8 weeks ago, three of the four incorrect or faulty!!!
Eight weeks in and still waiting on a replacement warming drawer!! Promised delivery by the end of last month but didn’t happen and zero communication since!!! Terrible customer service!!

Robin was brilliant

There was a small issue with my F&P fridge freezer. It was easy to book a visit from an engineer online. Adam smith, the engineer kept in touch with me on the day of his visit so I knew when to expect him. Adam arrived as expected, sorted out the issue and gave me some tips about maintaining the fridge freezer. Adam is friendly, knowledgeable and thorough. Highly recommend F&P as a manufacturer and Adam Smith as their representative. Many thanks

Robin went out of his way to help me with some additional advice on aftercare for my fridge freezer, his knowledge saved me a lot of added expense and energy!

The large burner of our 5 burner hob had stopped working

Irod was our technician who came to fix it.

He was very good, efficient
Very friendly
The fault was fixed in no time
He showed us how to clean and maintain our Hob better so it won’t happen again
All round great

Thank you