Fisher & Paykel (United Kingdom) Reviews 6,641

Great customer service from Dan. Booking a service was simple and the choice of dates and times helpful. Communication on the day was good and the updates on timings via a text message and Google map update was appreciated. Dan dentified the issue very quickly and resolved it so the fridge/freezer worked efficiently once more. He also checked the whole unit and discovered an issue with some loose wiring he anticipated may have been a problem with the fridge being nearly ten years old. He fixed his quickly. Hopefully the fridge/freezer will last another ten years.

Excellent service from Fisher and Paykel. Aaron the technician was extremely knowledgable and immediately identified the fault and fixed the dishwasher. He was polite and provided a first rate service.

Great communication throughout and the installation guys were absolutely amazing.
Rarely experience customer service like this. Very happy indeed.

The child lock was activated in error and we had no way of knowing how to disable it. F&P’s instructions were no help. We contacted their support and quickly received a text message from Adam - their engineer. He identified the problem and showed us how to fix it.

Great experience. Steve Beale sent notification that he was on his way and arrived shortly after. Lovely friendly guy, diagnosed problem with gas hob, did additional checks, I couldn't ask for more. Fisher and paykel are great.

Very easy to book a call out. Excellent communications at all times including exact timing. Very efficient and polite service engineer (Dean). Problems sorted! Recommend.

Bradley visited today. He fixed my ice maker beautifully. What a nice guy. Friendly and totally professional. Five star experience from start to finish dealing with with this company

Irod was amazing, so friendly, super knowledgeable. Quickly fixed the issue and went above and beyond providing maintenance advice. He even showed me how to move the shelves in the fridge ❤️ so grateful for him today.

Jesse was very quick to accurately identify and solve the problem. I am delighted with the outcome.

Excellent, Dan sorted the problem for us 👍

Dan attended to repair our dishwasher
He arrived on time having given us a call to advise he was on his way
He quickly diagnosed the problem and had everything back to normal
He was a very courteous left every thing tidy on completion very satisfied
Thanks very much Dan

Steve and andrei went above and beyond. Polite and professional and extremely helpful.

Robin fixed the problem really quickly. Great customer service from the chap on the phone when I rang. Would definitely recommend F&P

Steve & Andrei very polite men, got the job done quickly. No problems

Wonderful service from Fisher & Paykel. Bradley our engineer was outstanding. Friendly, knowledgeable, and professional. An asset to your team. Highly recommended.

Very helpful on-line, booking a service was relatively easy and bookable within days. Communication very good on the day
the service engineer came. Robin was very helpful, friendly and tidy! All in all great customer service as expected from Fisher & Paykel

Hamza & Jesse were wonderful. Knowledgeable, respectful and thorough.

Ash was great, cracked on with the repair explaining what was wrong and was able to fix it immediately.

I had excellent service today, by Robin, who serviced my fridge/freezer and repaired my ice maker. Robin was extremely helpful, friendly, professional and efficient. Highly recommended.

The Enginner AJ that you sent out today spent a lot of time, care and attention to resolve the issues with both our range cooker and our dishwashers. He hasn’t stopped all afternoon until he worked out why the cooker was tripping the electricity. A problem that we’ve had for many years that the previous engineer dismissed and said was fine on both call outs! This Engineer also established that the dishwasher had a faulty water softener too. And has also fixed that. Thank you for sending such a caring and brilliant chap. We’re excited to get the range cooker working to its full capacity now. Thank you