We were well looked after by the member of staff who helped us. He explained all about the different types of exercise bikes that were available and which was suitable for a beginner such as me!! He... See more
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Excellent support when making our decision. Not hurried or pressurised. Had already undertaken on line research and Ryan met with us 3 times to walk through options. Thank you Ryan
Company replied
Great service given by James at Chelsmford. I'd popped into store twice to figure out what I needed. Both times James was extremely kind and helpful. The ordering was easy and the equipment turned up... See more
Company replied
We recently purchased an elliptical trainer from James at the Chelmsford location. We were very pleased with the service. James was professional, courteous and gave us some really valuable advice.... See more
Company replied
Company details
- Fitness Equipment Store
- Fitness and Nutrition Service
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
About Fitness Superstore - Chelmsford
Written by the company
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Written by the company
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Contact info
35 New London Road, CM2 0ND, Chelmsford, England, United Kingdom
- 01245 808918
4.8
Excellent
82 reviews
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Reply from Fitness Superstore - Chelmsford
Dear Kenneth,
Thank you for your positive words regarding the customer service you received in store,
Kind Regards
Fitness Superstore Chelmsford
Good choice of equipment.
Good choice of equipment.
Ryan was extremely helpful, unbiased, knowledgeable, and assisted us with our purchase.
June 28, 2026
Reply from Fitness Superstore - Chelmsford
Dear Jamie McMullan,
We're happy to hear you found a good choice of equipment and that our team member was extremely helpful and knowledgeable with your purchase. We appreciate your kind words!
Kind Regards
Fitness Superstore Chelmsford
Chelmsford fitness superstore great service
We visited the Chelmsford store today to explore a multi fitness cable home gym. Great store where you can see and feel the equipment. James was great and explained options for our fitness preferences and budget. Comparisons were provided with demonstrations of the equipment. Great service from James Gibson would highly recommend. Can’t wait for our delivery.
July 4, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Chantal Clough,
We're delighted to hear about your positive experience at our Chelmsford store! It's wonderful that you found our equipment display helpful and that our team member provided excellent assistance in finding the perfect multi-fitness cable home gym for your needs and budget. We're excited for your delivery!
Kind Regards
Fitness Superstore Chelmsford
Fab showroom and staff
Really helpful team (Richard & Ryan) and very happy with the advice they gave us on the equipment we bought.
July 3, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear customer,
We're happy to hear that our team provided helpful advice on your equipment purchase! We appreciate your kind words and hope you enjoy your new equipment.
Kind Regards
Fitness Superstore Chelmsford
We had a fantastic experience in store…
We had a fantastic experience in store from Ryan. The delivery arrived quickly and we set it up last night.
Overall top experience.
June 22, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Jamie,
We're so pleased to hear you had such a fantastic experience in-store and that your delivery arrived quickly. It's wonderful to know you had an overall top experience!
Kind Regards
Fitness Superstore Chelmsford
great service
great service, delivery and installation, plus also, albeit only had the machines for a few days, seems ideal and good quality
June 25, 2026
Reply from Fitness Superstore - Chelmsford
Dear Steven Taylor,
We're so glad to hear you had a great experience with our service, delivery, and installation! We appreciate your positive feedback.
Kind Regards
Fitness Superstore Chelmsford
Visited the Chelmsford store in…
Visited the Chelmsford store in passing. Called in and spoke to James about rower models we had seen on FS's website that would suit us. James gave a run through of options relating to our requirements. No pressure, just clear and informative. Ordered there and then.
June 23, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear customer,
We're so glad to hear you had such a positive experience at our store! It's wonderful to know our team provided clear and informative assistance without pressure. Thank you for sharing your feedback.
Kind Regards
Fitness Superstore Chelmsford
Top service again from the guys in…
Top service again from the guys in store, Ryan and James looked after me.
Super exited to get the kit set up
June 24, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Dan,
We are so happy to hear you received top service! We appreciate your kind words and hope you enjoy your new kit.
Kind Regards
Fitness Superstore Chelmsford
Great place to buy weights
Went to the store and staff was really helpful. Suggested what to buy considering the use and not spend on stuff that would lie around without being used. Will go again for more stuff.
June 22, 2026
Reply from Fitness Superstore - Chelmsford
Dear Mr Korde,
We are so happy to hear our staff provided such helpful recommendations and that you had a positive experience. We look forward to your next visit!
Kind Regards
Fitness Superstore Chelmsford
Huge selection of items on show at the…
Huge selection of items on show at the Chelmsford store and great service from the guys, special thanks to Ryan for the advice and assistance on the choice of equipment.
There was no pressure on us to buy particular items and are left to try and choose at your own pace.
With a delivery date of choice you can’t ask for more.
June 15, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Mr Steve Winzar,
We're so pleased you found our selection impressive and appreciated the helpful service. It's great to know you felt no pressure and valued the flexible delivery. Thank you for your wonderful feedback!
Kind Regards
Fitness Superstore Chelmsford
I drove for an hour to go to FS…
I drove for an hour to go to FS Chelmsford to be able to try out a running machine. I also got expert advice, an unbiased view of the options and zero pressure. Great deal and finance as well. All around, thanks James and will be back for more stuff soon.
June 10, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Mr & Mrs Roberts,
We are so glad to hear you had such a positive experience with us, even after an hour's drive! We appreciate your kind words about our team and look forward to your next visit.
Kind Regards
Fitness Superstore Trust Pilot Team
Most definitely recommend great service!
June 5, 2026
Reply from Fitness Superstore - Chelmsford
Dear Thomas,
We appreciate your recommendation and are glad you enjoyed our service!
Kind Regards
Fitness Superstore Trust Pilot Team
Once again an excellent level of…
Once again an excellent level of service and knowledge from Ryan at Chelmsford.
Highly recommended.
Cannot wait to get our multi gym!
Many thanks David and Hannah.
June 2, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear David,
We are so glad to hear you had an excellent experience with us. We appreciate your kind words and look forward to helping you with your multi gym!
Kind Regards
Fitness Superstore Trust Pilot Team
They always look after me in store
They always look after me in store, I get my bits for my PT boxing classes, Ryan is always there for a good catch up and a friendly face. Always support your local if you can.
May 25, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Desr Boxing Bill,
We are so happy to hear you enjoy your visits! We truly appreciate your kind words and your continued support for our local store. Thank you!
Kind Regards
Fitness Superstore Chelmsford
Store Manager James was very helpful in…
Store Manager James was very helpful by providing information regarding a treadmill I was buying. His professionalism and courtesy sealed the deal. Smooth transaction. Would highly recommend.
May 26, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Sandra Todd,
We're so glad to hear you had such a positive experience with your treadmill purchase. It's wonderful that our team's professionalism and helpfulness made for a smooth transaction. Thank you for your kind recommendation!
Kind Regards
Fitness Superstore Chelmsford
James at the chelmsford branch was…
James at the chelmsford branch was really helpful and very informative, I would highly recommend this store if you are looking for fitness equipment
May 24, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Aaron Montague,
We are delighted to hear about your positive experience at our Chelmsford branch. We appreciate your kind words regarding our team's helpfulness and knowledge. Thank you for your recommendation!
Kind Regards
Fitness Superstore Chelmsford
What a great experience
What a great experience, have no idea about running but wanted a running machine to start. Richard was so helpful, made recommendations of what I should get, explained fully plus left us to have a go. Checked in make sure everything was ok. Left there happy with my purchase. Would recommend and sure to go back to get extra kit for my home gym.
May 25, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Patrick Bowes,
We're so happy to hear you had such a great experience finding your running machine! We're glad our team member was helpful with recommendations and explanations. We appreciate your kind words and look forward to assisting you again.
Kind Regards
Fitness Superstore Chelmsford
Excellent servicve from James at the…
Excellent servicve from James at the Chelmsford Store, I was after an air bike, he explained the choices and initiated all the online payment process, couldn't he more pleased
May 12, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Mike,
We are so happy to hear about your excellent experience with our team member at the Chelmsford store. We appreciate your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
We made a few visits to the showroom…
We made a few visits to the showroom where a few staff members helped us. The shop is impressive and the equipment equally so. Thanks to the team at chelmsford for your help.
May 2, 2026
Unprompted review
Reply from Fitness Superstore - Chelmsford
Dear Dan,
We're so glad you enjoyed your visits to our showroom and found our team helpful. We appreciate your kind words about our equipment!
Kind Regards
Fitness Superstore Trust Pilot Team
Super helpful staff in store
Super helpful staff in store, great quality equipment and installation team we also great!
March 11, 2026
Reply from Fitness Superstore - Chelmsford
Dear Jack,
We're happy to hear about the helpful staff and the great quality equipment. We appreciate your feedback regarding the installation team. Thank you!
Kind Regards
Fitness Superstore Chelmsford
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