Fitness Superstore - Norwich Reviews 

Staff were helpful and precise and product knowledge was great. I just received my treadmill and am happy with it. Overall pleasant experience.

Very polite, helpful and knowledgeable member of staff (Jordan).

Body Power FT70, John Breen at the Norwich store very helpful, knowledgeable and kept me informed from start to finish of purchase and delivery, highly recommend John

We were looking for potentially buying a treadmill. As less fit individuals, we were quite nervous going in and we weren’t sure what kind of reception we’d receive as this wasn’t our usual environment.

However, the experience quickly put us at ease. We were given the perfect amount of time to browse and explore on our own first, which we really appreciated. Then Jordan approached us at just the right moment and we were able to ask questions and get some genuinely helpful advice.

Jordan was polite, professional and clearly very knowledgeable about the different treadmills. He made thoughtful recommendations based on our needs and sizes, all without making us feel uncomfortable in any way.

When it came to pricing, he also helped by applying a discount and clearly explained the payment options. The whole process was smooth, straightforward and stress-free.

We’re really grateful for the support and guidance with our first purchase for the house. Thanks again!

Staff at Norwich very helpful in selection of exercise bike and in responding to follow up queries and dealing with order and delivery. Everything arranged promptly and delivered as and when expected.

Excellent communication and advice from Jordan about which exercise bike to purchase. Price matched to a competitor without any fuss. Speedy delivery, bike arrived within 48 hours of purchasing. Would definitely recommend.

recently purchased some gym equipment and had a great experience thanks to Jordan Smith.

From start to finish, Jordan was professional, knowledgeable, and incredibly helpful. He took the time to understand exactly what I needed and gave clear, specific advice on the best equipment for my setup and budget. What really stood out was his attention to detail—he didn’t just try to sell anything, he made sure everything was right for me.

The whole process was smooth, communication was excellent, and he went above and beyond to make sure I was happy with my purchase.

I’d highly recommend Jordan to anyone looking for gym equipment—top service all round!

Great welcome and customer service from Jordan Smith - knowledgable about the product, very friendly. Great price, free delivery from the very next day -my treadmill is due in a couple of days so will update when it’s up and I’m running!

Visited the Northampton Branch and was straight away met with great service, to find out exactly what I need so I can be shown the best equipment for my requirements! There's a huge range of amazing equipment on display for almost anything you need Gym & Fitness related. This can be further seen on the website with the entire stock available to browse. The team were very helpful in catering to my needs and recommending the best products suited to me and explained everything so well on multiple occasions. Would most definitely recommend to anyone looking at purchasing gym equipment, I am most satisfied with the entire process!

Very helpful and knowledgeable about the product we were looking at, made the the purchase very easy.

Jordan is the most helpful retail person I have spoken to in a long time. I called to enquire about a treadmill I wanted to purchase online but couldn’t due to technical issues with my card provider. I explained my reasoning behind my choice of treadmill and he immediately advised me of various types which was so helpful in assisting me with making the right choice.

Delivery and everything was arranged quickly. I would normally say they have the Wow factor but that will be an understatement

Massive thank you to the manager of Norwich fitness superstore Jordan Picther. Excellent services and knowledge. Wasn’t my first fitness superstore purchase definitely won’t be my last💪🔥

Very helpful and clear about range of treadmills available.

Great service from the store manager, who was really helpful in talking me through the range of different dumbbells they had available.

Jordan was very helpful and friendly pointed out just what I was looking for it ticked all the boxes I can’t wait to get to use my new exercise bike,

I can’t praise this company enough. Jordan from the Norwich store was first class! Responsive on the phone & by email, took time to listen to what I wanted in a treadmill & made the perfect recommendation! Having had a really bad experience with another company & having a huge problem returning a faulty treadmill this was a breath of fresh air! Being able to visit the store & try the treadmill was a real bonus! Many thanks!

I needed a replacement (and an upgrade) for my spin bike. Jordan was able to recommend which would be best for my needs, and it came next day delivery! I have just built it and it is spot on. I will continue to use Fitness Superstore for my home gym needs. I am really pleased with the service and the bike itself.

Very friendly and helpful staff. No pressure to buy. Good range of equipment available to try in store.

Purchased a Sole F85 treadmill from Fitness Superstore great service no hassle arrived two days later very pleased with the service and the treadmill.