I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Posted straight away with tracking. Beautiful design looks amazing. Did not disapoint. Love it.
Lovely jewellery that is affordable. Quick delivery and if I’ve ever had any issues, they’re always quickly resolved by a friendly, professional customer support service (human, not AI)! Have bought q... See more
I have the silver feather ring and I absolutely love it. The company is amazing I recently had an issue and they were so helpful in resolving the issue. It is so nice to feel you are dealing with peop... See more
Company details
Written by the company
With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it
Contact info
Colt House, Manor Lane, Holmes Chapel, CW4 8AF, Cheshire, United Kingdom
- +44 161 703 5606
- support@fiyah.com
- www.fiyah.com
4.4
Excellent
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I ordered a feather ring for my…
I ordered a feather ring for my daughter for Christmas..her daddy died 4 years ago and thought the ring would be a wonderful gift..I ordered in November 15 2021 and still have not received it..I was looking forward to this ring..I’m very disappointed
January 7, 2022
Unprompted review
Bought this ring for my daughter in law…
Bought this ring for my daughter in law who had a very rough year after losing her mother COVID and more. Saw this ring read the sentiment and new it was for her. I was concerned it wouldn’t come as advertised but was so pleased when it arrived beautifully packaged and exactly as advertised.
January 7, 2022
Unprompted review
Reply from FIYAH Jewellery
Hi Kimberly,
Thank you so much for sharing your review, we really appreciate it!
I am so sorry for your daughter in laws loss, I really hope she loves the ring and it helps her feel more connected to her mum!
Best Wishes
Abbi
FIYAH
Plume Feather Ring
After a turbulent year of losing my father and stepfather I was bought as a gift the hope ring. Two of my dearest friends also lost their fathers so as a gift I got them both the plume ring. The rings are so beautiful and have so much meaning. A very subtle and beautiful ring that looks fab.
January 7, 2022
Unprompted review
Reply from FIYAH Jewellery
Hi Nicky,
We really appreciate you writing such a lovely review.
I am so sorry for the loss of your father and stepfather, and also your friends' loss!
I hope that all of you love your rings, and they help you feel more connected to your loved ones!
Best Wishes
Abbi
FIYAH
I bought the feather ring in memory of…
I bought the feather ring in memory of my husband for my daughter and she said she will always wear it
January 7, 2022
Unprompted review
Reply from FIYAH Jewellery
Hi Maureen,
Thank you for taking the time to leave a 5-star review.
I am so sorry for your loss, I hope that your daughter loves her ring and that it helps her feel closer to her dad!
Best Wishes
Abbi
FIYAH
Super happy with my beautiful feather…
Super happy with my beautiful feather ring that I bought for my sister, ordered it to be posted to Australia in preparation to give to my sister for May 2022 , Yes I was very organised LOL due to such slow postage I didn’t want to miss out could not believe how quickly it arrived from time I ordered to arrival was only a few weeks to Australia. Beautiful quality and so happy, thank you again for making pieces like this so we can remember loved ones xx
January 7, 2022
Unprompted review
Reply from FIYAH Jewellery
Hi Vanessa
Thank you so much for the amazing review. We really appreciate it! I'm so glad to hear you loved your piece from us.
Wishing you a happy new year!
Kind regards
Katie
FIYAH
Reply from FIYAH Jewellery
Hi Joanna
Thank you for your review. We are glad that you are happy with your order!
Wishing you a happy new year.
Kind regards
Katie
FIYAH
For my sweet Daddio
I bought the adjustable feather ring in silver after seeing it several times on Instagram and Facebook. It is so beautiful. My Daddy is my guardian angel and this ring on my finger everyday is going to keep me safe. If you have lost someone you love this is a wonderful ring to wear as a reminder of their ever lasting love.
January 5, 2022
Reply from FIYAH Jewellery
Hi Jacey,
Thank you for leaving such a wonderful review, we really appreciate your words.
I am so sorry to hear about the loss of your dad, I hope that your ring helps you feel more connected to him. I am so glad that you love the feather ring, it really is such a beautiful way to remember and connect with loved ones!
Best Wishes
Abbi
FIYAH
Beautiful ring
Beautiful ring . Very happy with the delivery time and quality . Worn it everyday and still looks as gorgeous xx
January 5, 2022
Reply from FIYAH Jewellery
Hi Rachel,
Thank you for taking the time to leave a 5-star review, it is so nice to hear such lovely feedback from our customers. I am so pleased that you love your ring and had such a positive experience.
Best Wishes
Abbi
FIYAH
It was a lovely ring when I received it…
It was a lovely ring when I received it and gave it to my daughter
January 3, 2022
Reply from FIYAH Jewellery
Hi Kathy,
We really appreciate you leaving such a wonderful review. I am so glad that your daughter loves her ring, it's such a beautiful gift!
Best Wishes
Abbi
FIYAH
Reply from FIYAH Jewellery
Hi Andrea,
Thank you so much for your feedback!
It's great to know that you love our products as much as we do!
Best Wishes
Abbi
FIYAH
I bought two feather rings for my…
I bought two feather rings for my daughters. They loved them. Very good quality
January 1, 2022
Reply from FIYAH Jewellery
Hi June,
We really appreciate you leaving us such a kind review, it means so much to us.
I am so happy to hear that your daughters love their feather rings, they really are the perfect gift.
Best Wishes
Abbi
FIYAH
Its 1/1/22 & I'm still waiting on item…
Its 1/1/22 & I'm still waiting on item ordered 19/11/21
7/1/21 I have now received my order thank you. Even though it took too long, I understand covid & Christmas may have got in the way of original order placed 19/11/21. I’m happy to finally be giving my sister her early gift. Cheers Vicki
January 1, 2022
Reply from FIYAH Jewellery
Hi Vicki
Thanks for your review. I am really sorry to hear you are still yet to receive your order. Please could you either send an e-mail to support@fiyah.com or give us a call on +44 161 703 5612 and we will look into this for you. I sincerely apologise for the inconvenience.
Wishing you a happy new year!
Kind regards
Katie
FIYAH
Fayah bracelets
I have ordered quite a few of the Fayah bracelets and necklaces. The last order, I received a "mermaid" bracelet as a gift and it is beautiful. Interesting design also with the cord pull to make it smaller or bigger just to fit your wrist. I am very pleased that I have discovered this company and recommend it to all. Thank you
December 31, 2021
Reply from FIYAH Jewellery
Hi Patricia,
Thank you so much for leaving such a wonderful review!
I am so pleased to hear how much you love our products, the bracelet really is so beautiful. If you ever have any questions when ordering with us in the future, please do not hesitate to get in touch!
Best Wishes
Abbi
FIYAH
When the ring I ordered arrived it was…
When the ring I ordered arrived it was in a beautiful package and I loved everything about it. Great customer service, very well done.
December 31, 2021
Reply from FIYAH Jewellery
Hi Polly,
We really appreciate you taking the time to write such a positive review.
We work so hard to ensure that our customers are happy and love our products, so it means so much to us to hear such amazing feedback from you!
Best Wishes
Abbi
FIYAH
The ring is stunning with beautiful…
The ring is stunning with beautiful packaging. Very pleased. However I was unaware that I would have to pay customs a few weeks after the purchase at my post office. I some how missed this detail when purchasing. It was inconvenient to travel to po and it cost me another 16 euro. I live in ireland and assumed that all was included in price as with Amazon .V
December 31, 2021
Reply from FIYAH Jewellery
Hi Vivienne
Thank you for taking the time to write a review. I am really sorry that you were hit with a customs bill upon the delivery of your order. This is something that we are working on as a result of Brexit customs charges are changing very frequently. Please could you send us an e-mail to support@fiyah.com or give us a call on +44 161 703 5606 and we will refund you the amount of customs that you had to pay. I sincerely apologise for the inconvenience.
Wishing you a happy new year!
Kind regards
Katie
FIYAH
AMAZING Customer Service 👌🏼
My order did not arrive and without hesitation a replacement has been sent, customer service was exceptional 🤗
December 31, 2021
Reply from FIYAH Jewellery
Hi Sheree,
Thank you for writing such a lovely review. I am so sorry that your original order did not arrive, we are always working hard to ensure our customers get the best service possible so I am so pleased that we were able to resolve this issue for you!
Best Wishes
Abbi
FIYAH
Amazing service and beautiful rings
Amazing service, quick commutation responses and wonderful item. The rings are absolutely beautiful and the way they are packaged and sent is remarkable. I would definitely recommend them to friends and family and I would also purchase from them. Thank you
December 23, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Mina,
Thank you for taking the time to write a 5-star review. I am so happy to hear about your positive experience and how much you love your rings, it really means a lot to us!
Best Wishes
Abbi
FIYAH
Repair Query
I had to contact this company re a repair query on a ring i recently purchased. The quickness of the replies from customer services even at this time of year ( 1 week before christmas) was simply over and above what i expected.
They answered my query efficiently professionally and i can't thank them enough for the outcome. They really have made christmas that little bit more special for us.
I have ordered a few items of jewellery from this company and will definitely visit there online shop for future purchases.
I can highly recommend this excellent company for promt customer service,
Product lines and
Dispatch
Thank you
Delighted customer
December 21, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Davy,
Thank you so much for taking the time to leave such a kind review. I am so pleased to hear you had such a positive experience with our customer care team, it really means a lot to know our customers are happy with our service!
Best Wishes
Abbi
FIYAH
Katie was great
Katie was great, she dealt with the matter without it being explained to her, got everything sorted out in a split second...now it's time to show Phil the ropes ;)!
December 20, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Niall,
Thank you for your great review. It is so important to us that our customers get the best service possible, I will make sure to pass your feedback on to Katie as she will be delighted!
Best Wishes
Abbi
FIYAH
FIYAH JEWELLERY
I am a great fan of Fiyah jewellery, I have four daughters and a present from Fiyah is always appreciated. Their Customer Service is second to none and any query is quickly replied to in a courteous and helpful manner.
December 9, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Eileen,
We really appreciate you taking the time to leave a 5-star review. I am so pleased to hear of your positive experience with FIYAH, thank you for your continuous support!
Best Wishes
Abbi
FIYAH
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