I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... See more
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Review summary
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Posted straight away with tracking. Beautiful design looks amazing. Did not disapoint. Love it.
Lovely jewellery that is affordable. Quick delivery and if I’ve ever had any issues, they’re always quickly resolved by a friendly, professional customer support service (human, not AI)! Have bought q... See more
I have the silver feather ring and I absolutely love it. The company is amazing I recently had an issue and they were so helpful in resolving the issue. It is so nice to feel you are dealing with peop... See more
Company details
Written by the company
With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it
Contact info
Colt House, Manor Lane, Holmes Chapel, CW4 8AF, Cheshire, United Kingdom
- +44 161 703 5606
- support@fiyah.com
- www.fiyah.com
4.4
Excellent
294 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great Customer Service
I am a customer of FIYAH Jewellery and am quite happy with their Customer Service Department. I have never had a company get back to me so quickly regarding orders that I have placed. Not only that, I live in the United States so they're taking the time and effort to communicate from a great distance away.
December 7, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Char,
Thank you so much for sharing your positive experience with us. Our customers are our top priority, so hearing your feedback really does mean so much to the FIYAH team!
Best Wishes
Abbi
FIYAH
Loved these beautiful rings
Loved these beautiful rings. I have 4 (2 for my children and 2 for our grandchildren).
Lost in the mail, customer service was so speedy and polite and replaced them within days.
Would definitely recommend this company, their service and their very BEAUTIFUL rings.
Thank you.
December 2, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Katherine,
We very much appreciate your wonderful review. I am so pleased our customer care team were able to help you so quickly, and I hope your children and grandchildren love their rings!
Best Wishes
Abbi
FIYAH
Amazing Service…
I cannot praise the customer service for this company high enough. I sent an email on a Sunday evening enquiring if they did repairs. First thing Monday morning I was contacted by email by Emily offering to replace the items, one of the items was no longer in stock and so I was asked to choose a replacement. I advised by email on Monday evening and the items were delivered on the following Wednesday. There was also a white feather thoughtfully popped into the package. I have told everyone I know how amazing the customer service is and I will most certainly head to Fiyah for any jewellery I buy in future. Top class service, communication, thoughfullness and the jewellery is amazing. Thank you Fiyah.
November 30, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Samantha,
Thank you for taking the time to share your amazing feedback! I am so pleased that you love your jewellery, and that Emily helped you so quickly, we really appreciate your review!
Best Wishes
Abbi
FIYAH
Reply from FIYAH Jewellery
Hi,
We really appreciate you leaving such a positive review. I am so pleased to hear you love your ring, it means so much to us here at FIYAH!
Best Wishes
Abbi
FIYAH
Excellent customer service
Excellent customer service, the best I have ever received. Great attention to detail and customer care. Can’t wait to receive the beautiful jewellery. Thank you
November 22, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Niamh,
Thank you for the great review, we're so delighted that you had such a positive experience with FIYAH. I am sure you will love your jewellery as much as we do!
Best Wishes
Abbi
FIYAH
Reply from FIYAH Jewellery
Hi Liz,
Thank you for taking the time to share your feedback with us, we are thrilled you love your silver feather ring!
Best Wishes
Abbi
FIYAH
Ordered two
Ordered two. Arrived quickly. Beautiful rings and lovely packaging.
Only one small suggestion. It would be really nice if the little card could fit inside the box so they could be kept together.
November 19, 2021
Reply from FIYAH Jewellery
Hi Wendy,
We really appreciate your review, I am so pleased you love your ring. Thank you for the suggestion, I will pass this on to our development team.
Best Wishes
Abbi
FIYAH
I bought 2 of these rings in gold
I bought 2 of these rings in gold, they arrived today. I am so used to being ripped off that i was not expecting them to be of such quality and craftmanship. I am so impressed i just ordered 4 silver for my daughters. LOVE this site.
November 14, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Amanda,
Thank you so much for sharing your wonderful review. I am so pleased you love your rings, thank you so much for being such a lovely customer!
Best Wishes
Abbi
FIYAH
Beautiful
Beautiful ring & fast delivery...this was my second order & I am really impressed....love them
November 14, 2021
Reply from FIYAH Jewellery
Hi Beverly,
Thank you for the great review! We are thrilled to hear how pleased you are with your ring, and we really appreciate your second order!
Best Wishes
Abbi
FIYAH
Pretty Feather Ring
The silver feather ring is so pretty. Bought it for my niece as a Christmas present, it's a lovely sentimental present but something you can wear at anytime. I've added my own little white feather in the box, I've placed through the centre of the ring, really sets it off. Definitley worth the money.
November 14, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Maria,
We really appreciate you writing such a lovely review. I hope your niece loves her ring, it really is such a beautiful gift!
Best Wishes
Abbi
FIYAH
I bought this ring for my mum after…
I bought this ring for my mum after seeing it on facebook xx no occassion no nothing. I half expected it to be a scam but what i got was amazing. The feather ring is lovely and the package was beyond expectation xx my mum was more than happy in her own words "over the moon" xx thank you xx
November 12, 2021
Unprompted review
Reply from FIYAH Jewellery
Hi Diane,
Thank you for the great review! I am so pleased to hear how much your mum loves the ring, what a lovely gift idea!
Best Wishes
Abbi
FIYAH
HIGHLY RECOMMENDED..
The two rings I bought as gifts were delightfully received. They loved them. Also, it was possible to put a note in with the gift, which made it all the more personal. The delivery was fast and I would highly recommend FIYAH jewellery.
November 4, 2021
Reply from FIYAH Jewellery
Hi Chris
Thank you very much for your review! We really appreciate it and we're glad you are happy with your purchase. Have a wonderful day!
Kind regards
Katie
FIYAH
A lovely ring
I love the ring and was wearing it most days
But unfortunately I seem to have misplaced it
November 4, 2021
Reply from FIYAH Jewellery
Hi Sandra
We really appreciate your review, thank you. We're sorry to hear you have misplaced your ring, we know how special they are and I do hope you find it. Please get in touch if you need anything.
Kind regards
Katie
FIYAH
I love my feather ring
I love my feather ring. It is even prettier than it looks in pictures. Very good quality and arrived on time. It is also packaged really well in a very nice box, up lifting card and a beautiful feather. I recommend FIYAH to all. Tina L.
November 4, 2021
Reply from FIYAH Jewellery
Hello Tina
Thank you so much for your review. I'm really glad you love your ring and the service was great! We really appreciate you taking the time to leave a review.
Have a lovely day.
Kind regards
Katie
FIYAH
I have bought about six rings now and I…
I have bought about six rings now and I like them because you can alter the size to fit your finger and also they silver ones don’t loose there shine.
Highly recommend these products.
Karen Australia 🇦🇺
November 3, 2021
Reply from FIYAH Jewellery
Hi Karen
Thank you so much for your lovely review! We are so glad you love all 6 of your rings and they are still nice and shiny. Please get in touch if you need anything.
Kind regards
Katie
FIYAH
Excellent customer service and the…
Excellent customer service and the rings arrived very quickly & beautifully packaged.
November 3, 2021
Reply from FIYAH Jewellery
Thank you so much Carol for your review! Great to hear you have had a positive experience with us. I hope you have a lovely day.
Kind regards
Katie
FIYAH
I don’t believe that I need to add any…
I don’t believe that I need to add any constructive criticism. My only suggestion, and it’s minor, is to have a box that the beautiful verse would fit in. It arrived very quickly and is quite beautiful! My granddaughter loved it and put it on immediately.
November 3, 2021
Reply from FIYAH Jewellery
Hi Jeanne
We really appreciate you taking the time to write a review for us. We have definitely taken this onboard and it has been passed onto our product development team. We love hearing feedback to help us improve our products, so thank you.
Have a lovely day.
Kind regards
Katie
FIYAH
Great service given the distance from…
Great service given the distance from you to me here in NZ. I absolutely love the ring and am receiving lots of comments about it.
November 3, 2021
Reply from FIYAH Jewellery
Hey Sandy
Thank you for your review. We are glad to hear you and others love your ring!
Kind regards
Katie
FIYAH
Lovely jewellery
I jave bought a few pieces from her rings bracelet and knecklaces.
Beautiful and lively quality .
Would buy again
November 3, 2021
Reply from FIYAH Jewellery
Hi Pippa
Thank you so much for your review, we really appreciate it. It's great to hear you love your products from us! Have a lovely day.
Kind regards
Katie
FIYAH
My little Silver wing ring is perfect
My little Silver wing ring is perfect. Thank you!
November 3, 2021
Reply from FIYAH Jewellery
Hi Patricia
We are so glad to hear it! Thank you for your review.
Kind regards
Katie
FIYAH
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