Fleecedogharnesses 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I paid for a harness last month. It hasn't been delivered and I can't get through to the company via email or telephone. The website still appears to be active and taking orders but I don't think my p... See more

Rated 1 out of 5 stars

I needed clarification on sizing of harnesses, intending to buy 3 or 4 different colours. After leaving a total of 3 messages on both phone numbers and sending two emails over 8 days I have not had a... See more

Rated 5 out of 5 stars

Joanne was brilliant over the phone helping me measure for my elderly Labrador who has lots of fatty lumps in his chest area, and then again for my younger Rottie. Both harnesses look extremely c... See more

Company replied

Rated 5 out of 5 stars

We are delighted with Derek’s new eDog fleece harness! It fits like a glove, and while it is soft and well padded, it is certainly robust, with good strong rings. The Y design is perfect and all... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

High quality eDog fleece dog harnesses and Splashy Dog harnesses made for any breed, extreme comfort and perfect fit from long established manufacturer in Cumbria. eDog - excellent dog products for every dog


Contact info

All reviews

(168)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Utterly useless

Ordered a dog coat for a rescue Galgo on the 14th. Still not received this order for over £50. Customer service obstructive, rude and unhelpful. Utterly awful company. Will never use again.

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

I love Fleece Dog Harnessess

I love Fleece Dog Harnessess - they never wear out!!
I have two for my dog and I bought them about 4 years ago. She rolls in all sorts of nasty things and they do not stain and wash and was.
I have just purchased another one so I can have one on, one off and one in the wash.
They are made to a very high standard and as I have a crossbread that isn't a standard size they custom make hers. Also price is very reasonable considering their quality and design.

October 7, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I was recommended this fleece harness and training lead for my golden retriever for both comfort and to stop him pulling on the lead. We are both so happy with our purchase. Such a well fitting and comfortable, soft harness as well as prompt delivery and training advice. Louie is already heeling much better. Highly recommended.

October 6, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Riva many thanks for your feedback, I have passed on to our small team. Glad you liked the training advice and are doing well using our harness with training lead.

Rated 5 out of 5 stars

Thank goodness for Fleecedogharness

We have several off-the-peg harnesses that only fit where they touch! We looked for harnesses made in the UK and several companies give misleading information. Thank goodness for Fleece dog harness. Made to measure for our deep chested spaniels they love them and so do we.

October 5, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Stephen Many thanks for taking the time to leave us feedback, all deep chested dogs certainly benefit enormously in terms of comfort from custom made harnesses. Thanks also for supporting a truly UK company such as ourselves.

Rated 1 out of 5 stars

Find another company that offers the same product

So - i have had three dealings with this company and bought four harnesses. Whilst the harnesses are ok - the attitude and customer service from this company is quite frankly dreadful. Two harnesses need a repair but all I wanted was the webbing to do the repair myself. I was met with emails in bold text telling me to call not email as they were too busy and short staffed and then when I complained about their attitude I was met with antagonist and Sarcastic comments . Whilst the product might be ok - there are plenty of orher companies offering similar products with a far better approach to customer service. They have a lot to learn and don’t deserve your business Avoid at all costs!

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Harness / Excellent Service

So after a nightmare with a harness purchased from a well known pet store I ordered a custom fleece harness for our rather lively saluki puppy from Edog. 2 simple measurements taken whilst on the phone to Joanne and a few days later the harness arrived. The quality is superb and unlike any of the ones available on the highstreet. The fleece padding makes for a very comfortable fit whilst the webbing is kept well away from the dogs body. The clips and D rings appear to be high quality and the whole thing feels super sturdy and so easy to put on and take off with there being a clip either side of the main strap which I have not seen on many other harnesses. Joanne was extremely helpful from start to finish and if you need a custom harness for a sighthound I would highly recommend as she clearly has a lot of experience providing super comfortable and safe harnesses for such dogs. It's also worth mentioning that there is plenty of adjustment for a growing dog so these are ideal for puppies as you will get maximum value for money unlike the off the shelf harnesses that just do not compare in any respect.

September 29, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Jonathan many thanks for your detailed and informative review. So glad you and your Saluki ar e happy with your dog harness. I shall read out your feedback to our small team.

Rated 5 out of 5 stars

I got a custom harness for my Lurcher…

I got a custom harness for my Lurcher after she chewed two of her previous, poorly fitting ones.
Customer service has been great. So friendly and helpful and the product itself is lovely and well made.

September 5, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Glad you like your eDog harness, thanks so for leaving us feedback

Rated 5 out of 5 stars

I was looking for a harness that…

I was looking for a harness that wouldn’t rub my dogs skin. I found these whilst searching and I’m so glad I did. I had to have the harness made to measure but my experience was brilliant they couldn’t have been more helpful. Amazing service and a fantastic harness both owner and dog are extremely satisfied. Definitely recommend that you buy your next harness from them.

August 29, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello many thanks for your lovely feedback and for taking the time to do this. Glad you are both happy.

Rated 5 out of 5 stars

I came across this company by accident…

I came across this company by accident whilst trawling the Internet for a harness that fitted my Cavalier spaniel securely and comfortably and didn’t rub his thick coat into hard lumps which have to be cut out, which is not much fun for either of us. Joanne was so helpful, she knew in an instant that the size I ordered would not fit and talked me through measuring Harry twice, as I had my fingers under the tape the first time!
The harness arrived on time and is beautifully made, soft but strong, and is easy to put on - once I got it the right way up anyway! We have not been out in it yet but I am expecting admiring glances in the park - for Harry that is!
Caroline and Harry

July 26, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect fitting

Perfect fitting, soft, cosy, yet durable, great quality and service 5 star - kept us informed of delivery, helped to make sure we had the right measurements, as we have 2 mini schnauzers both different sizes, and for us hassle free, as one of our minis had both eyes removed Recently and it’s perfect for his rehabilitation - thank you Joanne & team

June 10, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Many thank yous for leaving feedback which I shall pass onto our small team. I do hope the rehab goes well.

Rated 4 out of 5 stars

Well made, strong Splashy Dog Harness

Great communication, very helpful, well made and strong Splashy Dog harness, perfect for my boy. Very pleased.

May 16, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Anna, we love talking to our doggie Mums and Dads, communication is key. Thank you for taking time to review us.

Rated 5 out of 5 stars

Friendly and helpful.

I was talked through the whole measuring process on the phone , and the harness arrived within two weeks as promised.
Beautifully made and it fits perfectly, so happy with it !!
Excellent high standard of service and beautifully made products.
I will be a returning customer.

May 15, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Hayley thank you so for leaving us feedback, it really helps other people. Glad you are happy, that's just music to our ears.

Rated 5 out of 5 stars

Ordered a collar

Ordered a collar, lead and coat for our new puppy. Was great to be able to choose from lovely soft fleeces and love the tartan trims we chose. Our little boy will be the best dressed Chihuahua in town.
Staff are very communicative and keen to make sure your shopping experience goes well.
I will definitely be buying more from EDog. 👍

April 17, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Julie, so many thanks to you for taking time to leave your feedback. Yes, we love people calling us and helping them get the best products/size for their beloved dogs. It is all our pleasure, and lovely to interact with dog owners. Enjoy your new Puppy, boy I hope you have built up your energy levels !!

Rated 5 out of 5 stars

Just used my pups new harness today.

Just used my pups new harness today.. fits like a glove! She was so comfy in it. Really well made! Doing measurements over the phone was so easy... dont think i would have found a properly fitting harness anywhere else as Patterdales are a unique shape!
Made and delivered quickly. Thank you so much... perfect all round!

April 14, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Sal many thanks for taking the time to give us valuable feed back. Pups and deep chested dogs, as well as all other dogs are our speciality. For pups we make your harness for max growth built-in like yours. During this testing time of Covid-19 we are still shipping once a week to avoid unnecessary trips to the post office. So glad you and your pup ar happy.

Rated 5 out of 5 stars

I bought 4 splashy dog harnesses and…

I bought 4 splashy dog harnesses and leads. Measuring was easy over the phone with lots of support and understanding my pups needs. Plenty of room for my younger dogs to grown with the harnesses. Great for swimming and everyday walkies

March 13, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello, many thanks for your review, it is all down to your good measuring - well done and so glad your 4 like their Splashy Dog harnesses. This will cheer my team up, so will share with them.

Rated 5 out of 5 stars

Comfortable for dog and owner to use. Smart fitted design with full control over your dog

All harnesses are personally fitted for your dog by giving them a call.
I chose initially the classic fleece harness in green and brown very smart, it was difficult to choose with so many choices of colours. There is a ring across the chest of the harness to guide your dog to heel and the main ring in the centre of the harness across the dogs back. Great control when both rings are used with ease.
My boy Ronnie 38k Golden Retriever 17 month old strong willed and boisterous pup and I am able to walk into town centre will full control over other dogs, children and passers by ... Lovely thick soft lead which doesn’t hurt my hands on full grip and so comfortable for Ronnie’s body ... it doesn’t cut around the girth or across the chest! Very smart... next buy is the Splashy dog design!
Great delivery services.

March 10, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Thank you very much for your useful review. I am glad you and Ronnie like your harness and lead. I will pass onto our team.

Rated 5 out of 5 stars

liked it so much I ordered another!

Having purchased a Splashy dog harness for my golden retriever Summer, a year ago, We had been waiting for her chocolate lab sister Bonnie to finish growing to order her her very own Splashy Harness!
Good fit for both of them, they deal with swimming really well and despite a lot of washing, they still look like new. Very happy. Thank you

March 10, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Thank you and your Splashy Dogs for sharing your experience with others. I shall pass onto our small team.

Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. We bought a harness which was too big for our dog and sent it back.Joanne said she could not resell it as it was not in its original packaging. She said she could only get half price on ebay for it. So we would have to pay half price for the new one.
So in order for us to get the seize we Wanted we would have to pay half again We did this and the one that arrived came in a clear bag with photocopied instruction and was already set up. Clearly someone had sent it back. And clearly she had not problem selling it to us without the original packaging.
But most worrying was that the “new’ harness is faulty. Despite me sending pictures and details of the fault she insists we damaged it. Her emails are accusatory.
The picture show clearly that this is in fact impossible and the fault can only be in the manufacturing process. My puppy could have been seriously injured. So please be wary. We have paid for one and a half harnesses and have no harness!

March 9, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

The above customer was sent this email several weeks ago, we have never received the item back for repair. Unfortunately the customer prefers to leave reviews like this which is half a story.

I am replying on behalf of our Manager who is on holiday at present.

When we agreed to exchange your harness for a small one, you had been in possession of the item for well over the exchange/return period allowed by consumer law and she agreed to exchange as your husband seemed so genuine on the phone, so the exchange was carried out purely as a gesture of goodwill. We could have just said 'sorry we can't' and we would have been perfectly within our legal rights, however, the owner does not run our company like that and is actually more concerned with customers getting the right item for their dog. You returned a harness only without tether and wanted exchange for a harness only, not the complete Bergan harness system ie harness + tether, so your harness only was shipped without the box.

As you are aware, see email trail below. we had to wait for new stock from USA to facilitate your exchange. The harness you were sent was brand new from USA. We sent this to you on 21/Jan, over 6 weeks ago and this order is also now well out the exchange period.

You have stated it is now broken - so you obviously need a repair, as this has clearly happened since you have had the harness.

I have spoken to the owner, and she says to let us know what has broken, as we as manufacturers of harnesses can probably repair. So over to you.

Best Regards

www.fleecedogharnesses.co.uk

Rated 5 out of 5 stars

I couldn't find a good harness for my…

I couldn't find a good harness for my sheepdog. There is a lot of literature on how the perfect harness should fit, but most of them on offer don't even get close.

Thank you so much for bringing such well fitted and made harnesses to us.

I got a dark green fleece harness and I already think that my dog is already walking better on the lead and is more relaxed as well.

Also thank you for the nice chat on the phone.

March 7, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello many thanks for sharing your feedback with others, it does matter to us. I shall pass onto our small but formidable team. I like chatting to people with dogs, they are the nicest human beings !!

Rated 5 out of 5 stars

Nothing but positives for this company

Nothing but positives for this company. I gave Joanne measurements over the phone and my puppies new custom made fleece harness arrived a few days later. Very durable and a perfect fit. A very dog centric product designed for maximum comfort and practicality.

January 28, 2020
Unprompted review
Fleecedogharnesses logo

Reply from Fleecedogharnesses

Hello Chris Thanks so for sharing your feedback, really was all down to your measuring !! There goes another comfy dog !!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look