I cannot rate Fletchers highly enough. From start to finish, little over one year. Lauren Bayliff is an absolute asset to the firm. Professional, friendly, knowledgeable and detailed. Lauren secured... See more
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Huge thanks to all at Fletchers Solicitors (Southport) for your care, time and patience with concluding my claim with the most amazing outcome. Though I knew what had happened to me was terrible, it w... See more
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Have always been kept in the loop and communicated with from the very beginning, some personal touches along the way too make me thankful I chose this firm. I’ve been made feel at ease throughout the... See more
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Very professional, talked me through each stage letting me know what was needed from me. Any questions were felt with promptly and kept me up to date with progress, getting a settlement before court f... See more
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Company details
Written by the company
When life changes in a moment, finding the right support can make all the difference. At Fletchers Solicitors, we support people and families through some of the most difficult times in their lives - whether that’s recovering after a serious injury or seeking answers following medical negligence. We combine expert legal guidance with practical rehabilitation and wellbeing support, helping our clients understand what’s happened, what comes next, and how to move forward with confidence. Our focus goes beyond the legal claim- it’s about standing alongside you, providing clarity, reassurance, and the support needed to rebuild for the moments that matter most.
Contact info
St James' Tower, 7 Charlotte Street , M1 4DZ, Manchester, United Kingdom
- 03300080320
- enquiry@fs.co.uk
- www.fletcherssolicitors.co.uk
Contact the Specialist Lawyers
4.7
Excellent
5K reviews
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Frauds
Frauds, sarah took bribe from opposition. She didn’t investigate anything but sent me the email about investigation🤣. I get to know from someone she took money from the opposition.
January 26, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Ashish,
We're sorry to hear that you feel dissatisfied with your experience.
We would like to clarify that Fletchers Solicitors takes allegations of misconduct extremely seriously. We do not accept bribes under any circumstances, and following a review of our records, we can confirm that no employee named Sarah has worked on your case with us.
Our team did undertake a review of your case and, as part of that process, requested evidence to assist with the investigation. The information provided was limited, which unfortunately did not provide sufficient evidence for us to progress our enquiries further.
We understand it can be frustrating when a claim does not proceed in the way you had hoped, however all decisions are made based on the evidence available and in line with our professional and regulatory obligations.
Your comments have been passed to the relevant team for review. If there is any additional information or evidence you would like us to consider, please contact us directly and we will be happy to look into this further.
Best wishes,
Samantha
Naheed has been amazing
Naheed has been amazing. Hardworking and diligent, keeping me in the loop every step of the way. She constantly pushed for the best outcome which she achieved. I am very happy.
August 26, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Loren,
Thank you for your kind words, we're so pleased to hear you're happy with the outcome. It's great to hear that Naheed kept you informed throughout your claim and worked hard to secure the best possible outcome for you. We will make sure to pass on your feedback, she will appreciate it.
Thank you for trusting us with your claim. We wish you all the best for the future!
Samantha
Excellent solicitors with great staff
I am very happy with the servive i have and am still receiving from Fletchers Solicitors, from the first call they have been professional, helpful, knowledgeable about my case.
Everyone i have had contact with has kept me updated on the stage of my case and all the staff make you feel comfortable and most importantly they really do listen to you espwcially if you have any concerns.
I would certainly recommend them to anyone requiring legal assistance now or in the future.
August 26, 2026
Reply from Fletchers Solicitors
Hi Monica,
Thank you for taking the time to leave such a great review. We're delighted to hear that you've been happy with the service you've received and that our team has been professional, helpful, and supportive throughout your claim.
It's particularly encouraging to hear that you've felt listened to, kept informed, and comfortable raising any concerns along the way. Providing clear communication and support throughout the claims process is something we strive for, so it's wonderful to know this has been reflected in your experience.
Thanks so much for your recommendation, it's really appreciated. We wish you all the very best for the future.
Samantha
Barbara was fantastic through every…
Barbara was fantastic through every step of my claim process - can't recommend her enough. Thanks for all your hard work - Mo
July 1, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Mo,
We're delighted to hear that Barbara provided fantastic support throughout your claim and that you were pleased with the service you received.
We've sent a request via Trustpilot for some additional details about your case, as we'd love to ensure your feedback reaches the correct team and is shared with Barbara directly. If you're able to respond, it would be greatly appreciated.
Thank you for your kind words and recommendation.
Best wishes,
Samantha
Claire and her team have been fantastic…
Claire and her team have been fantastic from start to finish we could not have been more pleased with everything they have done.
August 25, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi there,
We're pleased to hear that Claire and her team provided such fantastic support throughout your claim and that you were pleased with the service you received.
We've sent a request via Trustpilot for some additional details about your case, as we'd love to make sure your feedback is shared with the right team and passed on to Claire and her colleagues. If you're able to respond, it would be greatly appreciated.
Thank you for your kind words and for placing your trust in us.
Best wishes,
Samantha
My experience with Fletchers was excellent
My experience with Fletchers was excellent from start to finish. I have to say I was sceptical to use a ‘no win no fee’ however I can honestly say I have had fantastic help and support all the way through, there was always someone there to answer my questions right to the end.
I would recommend Fletchers 100%
August 25, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Sharon,
It's wonderful to hear that your experience was excellent from start to finish and that our team was able to provide the support and reassurance you needed throughout your claim.
Thank you for your recommendation, it's greatly appreciated. We wish you all the very best for the future.
Samantha
Friendly and informative team
Friendly and informative team. Kept in contact all the way through my claim. Would highly reccomend using them.
August 21, 2026
Reply from Fletchers Solicitors
Hi Allison,
Thank you for taking the time to share your experience. We're pleased to hear that you found our team friendly and supportive throughout your claim, and it's good to know that you were kept updated every step of the way.
Thank you for your recommendation, it's hugely appreciated. We wish you all the very best for the future.
Samantha
Very helpful company
Very helpful company, my case wasn't easy. Thank you
August 25, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Iwona,
Thank you for taking the time to leave a review. We're pleased to hear that, despite the complexities of your case, you found our team helpful and supportive throughout the process.
We wish you all the very best for the future!
Samantha
Reply from Fletchers Solicitors
Hi Rajendra,
Thank you for your feedback. We’re pleased to hear that your experience has been a positive one so far.
If you have any questions or need any assistance, please don’t hesitate to get in touch. We wish you the best of luck with the rest of your claim.
Best wishes,
Samantha
Great experience
From the start of the process i was listened to. I was supported and felt comfortable with my solicitor. The whole process was made as comfortable for me as possible. I wasn't comfortable making a claim but the team at Fletcher's made the whole process easy. Thank you
August 24, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Sue,
Thank you so much for your kind feedback. It's great to hear that you felt listened to, supported, and comfortable throughout your claim.
We understand that making a claim can feel daunting, so we're really pleased that your solicitor and the wider team helped make the process as straightforward and reassuring as possible. Ensuring our clients feel supported every step of the way is incredibly important to us, and we're pleased this was reflected in your experience.
We really appreciate your trust in us and wish you all the very best for the future.
Best wishes,
Samantha
10/10 service from fletchers
10/10 service from fletchers, absolutely brilliant, would definitely recommend and use them again, Amelia (my case handler) is such a star!!! she is literally the best, so grateful for all their support.
August 24, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Maria
It’s wonderful to hear your kind words about Amelia. We’ll be sure to pass on your lovely comments to her—she’ll be thrilled to hear them.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your trust in us.
Best wishes,
Samantha
Even when presented with a strong case they wont help me
I came to these people with a strong case, and got refused. Ive suffered for months and months as a result of NHS negligence, and have had to lead a more expensive life, yet without reason ive been refused help in seeking compensation. Ive lost all hope and am left really upset. I wish I knew why
August 21, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear how disappointed and upset you feel following the outcome of your enquiry.
We know how difficult it can be when you believe you have a strong case and have experienced ongoing challenges as a result of your medical treatment. Decisions on whether a medical negligence claim can proceed are based on a detailed assessment of the available evidence and the legal merits of the case, which can often feel unfair. It's natural to feel frustrated, discouraged, and to have questions about why that decision was made.
As we are unable to identify your case from your review, we have sent you a request via Trustpilot for some additional details. If you're able to respond, we would be very grateful, as it will allow us to review your concerns further and help provide a better understanding of the decision that was made.
We're sorry for the distress this situation has caused and would welcome the opportunity to look into this further.
Best wishes,
Samantha
We have had exceptional experience with…
We have had exceptional experience with them and they were very professional and they helped us to pay like Help to Buy
August 4, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi there,
We're delighted to hear that you had such a positive experience with us and found the team professional and supportive throughout.
It's wonderful to know that we were able to assist you and provide the help you needed. Helping our clients through important milestones and achieving positive outcomes is what we're here for, so we're pleased we could make a difference.
Thank you for taking the time to share your experience. We really appreciate your feedback and wish you all the very best for the future.
Samantha
The communications here are excellent
The communications here are excellent. Always kept in the loop
August 13, 2026
Reply from Fletchers Solicitors
Hi Andrew
Thanks so much for your feedback about the communication you've received. We're really pleased to hear you've felt kept in the loop!
If you ever have any queries please don't hesitate to get in touch.
Best wishes,
Samantha
Very professional
Very professional, talked me through each stage letting me know what was needed from me. Any questions were felt with promptly and kept me up to date with progress, getting a settlement before court for my cycling accident with a pot hole. Would definitely recommend to anyone
August 12, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Brian,
It's fantastic to hear that you found the process professional and that you felt supported and informed throughout your claim.
It’s great to know that everything was explained clearly and you were kept up to date with progress every step of the way. We're especially pleased that a settlement could be reached!
We'd love to pass your wonderful feedback on to the team members involved in your case. To help us identify the correct file, we've sent you a quick request via Trustpilot for some additional details. If you're able to respond, we'd really appreciate it.
Thank you for your recommendation. We really appreciate you taking the time to share your experience and wish you all the very best for the future.
Samantha
Joanna Mitchell Jennings is by far the…
Joanna Mitchell Jennings is by far the best solicitor I have come across. Her passion and care is something unmatched! During my case she updated me regularly and was like a friend throughout. She fought my corner and never gave in leading to admission to fault and a happy ending for me and my family. I’m sad it’s over as working with Joanna was a pleasure. I wish her all the best in her career and the next steps with her growing family.
Also credit to Michael for support throughout. Thank you Fletchers for believing in me and having my back. I will always recommend you.
July 31, 2026
Reply from Fletchers Solicitors
Hi Stephanie,
Thank you so much for taking the time to share such wonderful feedback. We’re delighted to hear about the positive impact Joanna had on your experience.
It’s heartwarming to hear that Joanna’s passion, care, and dedication made such a difference to you and your family. Building strong relationships with our clients is incredibly important to us, and we’re pleased that you felt so supported throughout the process. We’re also pleased that Joanna’s determination helped secure the result you deserved.
We’ll be sure to pass on your lovely comments and best wishes to Joanna, who will be touched by your kind words. We’ll also make sure Michael receives your thanks for his support throughout your claim.
Thank you for your recommendation and for placing your trust in us. We wish you all the best.
Samantha
Respect and Trust
I work full time 40 years solo Care. Community musician / entertainer with music on the Road of Care, all ages, all needs, all cultures. I try to entertain to encourage communication / confidence. To be there you have to trust who you meet ' respect your trust in them'.
From there we build together .. we share .. we Care ...
August 13, 2026
Reply from Fletchers Solicitors
Hi Brian,
Trust and respect are at the heart of every relationship... Your words about building trust, sharing, and caring together are truly meaningful and resonate strongly with the values we strive to uphold in supporting our clients.
Thank you for your thoughtful reflections. We wish you all the best.
Samantha
I spoke with Matilda who was amazing
I spoke with Matilda who was amazing. She gave the time to listen with my complaint, was very polite and understanding.
August 14, 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Leoni,
We’re delighted to hear about your positive experience. It's great to know that Matilda was polite, understanding, and made you feel heard throughout the conversation.
We’ll be sure to pass on your lovely comments to Matilda—she’ll really appreciate your recognition.
Best wishes,
Samantha
My experience
My experience with Soina my solicitor has been very positive, Sonia has kept me informed every step of the way.
Sonia is very professional friendly I been very lucky to have her as my appointed Solicitor .
August 5, 2026
Reply from Fletchers Solicitors
Hi Teresa,
Thank you so much for your kind feedback. We’re pleased to hear that you’ve had such a positive experience with Sonia. She’ll be delighted to know how much her support was appreciated.
We wish you all the best.
Samantha
Reply from Fletchers Solicitors
Hi Meirion,
Thank you for your feedback! We will pass your kind words onto James who will be delighted to know he made a positive difference for you.
We wish you all the best!
Samantha
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