Flight Centre UK - Flight Centre Brighton Reviews 

99
TrustScore 5 out of 5

4.9

East Street 46-47, BN1 1HN Brighton and Hove, England, GB


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Rated 5 out of 5 stars

The flight centre staff are very friendly and committed to helping you plan your trip . I would highly recommend them as a company . I’ve used them on several occasions now . Nicola Pells was great... See more

Company replied

Rated 5 out of 5 stars

Chloe was SO helpful on making a reasonably difficult booking to Orkney and then having to change the date having made the original!!! She is a star and THANK you Chloe. David and Susan

Company replied

Rated 5 out of 5 stars

Excellent service from Chloe again . She listened to my requirements and found the best long haul flights for me.She is very knowledgeable and patient, and answered all my queries. Thank you

Company replied

Rated 5 out of 5 stars

Ben has been my contact for Europe and Jamaica flights over a number of years. He has seen me through my mistakes (wrong dates supplied) and rescued me in the friendliest and least expensive way possi... See more

Company replied


Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Flights Search Site
  4. Hotel
  5. Recreation Center
  6. Tour Operator

About Flight Centre UK - Flight Centre Brighton

Written by the company

Flight Centre UK

Written by the company

Your centre for travel!
Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.

Contact info

  • East Street 46-47, BN1 1HN, Brighton and Hove, England, United Kingdom

  • 08082960415

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

1,327 reviews in the last 12 months

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Rated 5 out of 5 stars

Ryan was extremely helpful and came…

Ryan was extremely helpful and came back promptly with several different options to consider for our trip to Australia before Christmas. Now have to decide best option after speaking with my son in Melbourne. Very good service. A nice young man obliging and with a very good telephone manner.

October 21, 2025
Unprompted review
Flight Centre UK - Flight Centre Brighton logo

Reply from Flight Centre UK - Flight Centre Brighton

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Great help from Chloe

Great help from Chloe. Friendly, practical and responsive all the way

October 16, 2025
Unprompted review
Flight Centre UK - Flight Centre Brighton logo

Reply from Flight Centre UK - Flight Centre Brighton

We love to see this great review for the team, and how they were responsive and helpful throughout your booking! Thanks for sharing 🙂

Rated 5 out of 5 stars

Outstanding Customer Service

My wife and I booked flights to Australia to see our family for Christmas. Unfortunately we had to cancel our trip due to a medical problem. Our Flight Centre Agent Nicola was fantastic. Throughout our booking process Nicola looked after us exceptionally well. Nothing was too much trouble and her advice on routings, airlines, seats you name it was invaluable. When we told her of our dilemma Nicola contacted the airline and dealt with all the administration on our behalf. This was going the extra mile. This is the second time we have had the pleasure of Nicola as our travel consultant, and it will not be the last. Nicola is a shining star for Flight Centre

October 10, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Matt who was my consultant was great

Matt who was my consultant was great - he made a stressful experience simple, was friendly, great with advice and finding me the best prices, accomodating to meet my needs and very speedy with responses, could not have asked for an easier experience!

October 8, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

Thank you for taking the time to write a lovely review, Martha. We are so pleased to hear they've taken such great care of your trip and helped ease the stress of travel 😊

Rated 5 out of 5 stars

Great experience, helpful service

I spoke with Emily today who helped me greatly with organising some upcoming holiday flights - she was incredibly helpful thoughout and provided a few different solutions I hadn't thought of. Great credit to Flight Centre!

October 3, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing, Frank Freeman 😊

Rated 5 out of 5 stars

Wonderful service from Emily and Chloe…

Wonderful service from Emily and Chloe for my specific flight requirements. Nothing was too much trouble and it was a first class service….. if only I could’ve flown first class too 😆
I’d definitely book with flight centre and Emily again….. just need to save more pennies! Thank for for helping make amazing memories.

September 10, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing, Nathalie Cherry 😊

Rated 5 out of 5 stars

Fab service, very helpful

Fab service! I spoke with both Mark Lawrence and Ben Hogan over the course of a few days and they were extremely helpful in solving my multi-city flight conundrum! Including putting flights on hold while we coordinated with my sisters who had different requirements & destinations on their itinerary... The end result is perfect as they have even managed to book us seats together on the one flight we all share - despite being booked at different times! Definitely wouldn't have achieved that without Flight Centre. Thank you guys!

September 20, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing, Vanessa Hartley 😊

Rated 5 out of 5 stars

So very helpful

Mark made me feel that no question was too trivial & was more than happy to go over things again & again. Was also happy for me to bring my dog, Molly, into the shop. The whole thing was very relaxing.

August 20, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

We love to see your 5 stars Mr Caswell, thanks for your review! 😍

Rated 1 out of 5 stars

Disappointing little conmen.

Disappointing little conmen.
I’m unable to make a change to my ticket without paying these lizards their extortion. Would recommend never using flight centre, as for their cookie-cut lost staff, even an AI has more accountability than these pensioner pirates.
Propose these illegitimate experts go forth on to the land where inmates wear stripes and the evenings pleasures are taken, not given. Let them explore and perhaps gain a little life experience.
Google flights from now on.

September 15, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

Dear Charles, We appreciate your feedback and regret that you're disappointed with the change fee and your overall experience. We'll review your comments to improve our services. ~LM

Rated 5 out of 5 stars

My trip to Melbourne Australia was just perfect

My trip to Melbourne Australia was just perfect from start to finish although we did have a 1 1/2 hour delay sat on the plane midway on departure and there was a geopolitical event happening about the Middle East. But my main concern was the no physical ticket, all online processing. Alas all issues were were unfounded snd my journey went seamlessly. I would highly recommend Flight Centre for your worldwide travel. Thanks FC!

August 16, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

We appreciate you taking the time to leave this fantastic review Joanne Neri! We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

Trip to Australia

We rung the Flight centre last year and got through a lovely lady! Chloe Hughes, we booked our holiday to Australia and from start to finish she has been so amazing coping with our indecisions😂😂 She changed the hotel and flights so are trip is tailored made especially for us x.

September 12, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

We love to see this amazing review for the team, thankyou for your kind shout out Mr David Herbert 😍

Rated 5 out of 5 stars

I have used the Brighton flight centre…

I have used the Brighton flight centre several times and found the staff very helpful, in pertly Ben Hogen.
He has given my wife and I wonderful service. I like to think we have become good friends. I will continue to use the flight centre for their good service.

Colin Wells. Broyleside Farm, Ringmer. E Sussex

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

I was really delightedlevel of…

I was really delighted by the level of help and support I received. So friendly and made me feel my needs were being met beyond my expectations.
I will always use them in the future.

August 13, 2025
Flight Centre UK - Flight Centre Brighton logo

Reply from Flight Centre UK - Flight Centre Brighton

Thanks for the glowing review, Suzanne! We’re delighted to hear how the team provided you with an outstanding booking experience and has taken such great care of your trip 😊

Rated 5 out of 5 stars

The Flight Centre was quick and efficient.

Mark at the Flight Centre was quick efficient and did everything I asked without trying to sell me stuff I did not want. I will definitely use again next time I go away. When I had to change my flight to get back to the UK sooner than expected he sorted it in less than a couple of hours and all of it via email as phones were not accessible. I can not fault the experience.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Attention to detail.

Attention to detail.
Mark spent a lot of time with us, helping us book our flights for our holiday. We really appreciated the warm and friendly way he explained everything. Highly recommend.

August 1, 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Brighton

What a fantastic shout out for Mark! We're so pleased to see how their attention to detail and expertise helped make your booking process smooth and easy.

Rated 5 out of 5 stars

My husband and myself called into…

My husband and myself called into Flight Centre Brighton and spoke to Ben Hogan he was very professional, friendly and helpful. We were planning a holiday of a lifetime to Malaysia, Thailand and some other countries. We were going to book the trip ourselves. After speaking to Ben and explaining what we wanted to do he gave us a quote that was very good which planned everything for us with all flights, transfers and hotels which obviously was much less of a worry of booking it ourselves. We will definitely recommend Ben to friends and family. Thank you Ben.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Ben Hogan was excellent, and we will be recommending him to all our friends!

Ben Hogan was extremely helpful, cheerful and professional from the moment I spoke to him on the phone. In person he was great, and quickly and efficiently found us a great deal for our trip to San Francisco. He even checked out train times and changes from Lewes to Heathrow. We then recommended him to our daughter for her trip to Melbourne, and she was also really pleased with the deal he found.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service at a competitive price.

Ryan did a fantastic job in pulling together an itinerary that met our needs perfectly.
I had intended to arrange our trip myself, but he took all the hassle of that away .... and at a good price.
From our initial telephone conversation, he kept in touch with updates and was always available to answer any queries that I had.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Matt Batchelor was ace!

We got through to Matt Batchelor at the Brighton office when we called the central number. I’m so glad we did, he took all my requests and planned us the perfect multi city long haul trip with fantastic all inclusive beachside hotel, car hire, airport transfers etc. Plus I even went back and gave him an extra challenge for an our last few days and came away with a luxury Safari Tent - his “wild card” option as he calls it! Thanks Matt.

June 16, 2025
Unprompted review

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