Excellent overall! We had a good idea of what we wanted to do but we had good advice on certain options. I did go back and forth alot and they were great at helping and being patient. Catrina Johnson... See more
Company replied
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See what reviewers are saying
Emma Warner was an absolute star. I booked a previous holiday with her too and Emma's service with both was exemplary. Kind, patient and went to above and beyond with help to get the exact package... See more
Company replied
Catrina is unfailingly friendly and welcoming, full of helpful and practical advice, brilliantly organised and goes the extra mile to ensure our holidays are memorable and stress free. She also follow... See more
Company replied
Chris is an absolute star. From our very first conversation, which was virtually a year ago, we could tell we were in safe hands. He really helped us shape the holiday the wanted, based upon his o... See more
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Company details
Flight Centre UK
Written by the company
- Your centre for travel!
- Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.
Contact info
Market Place 31, KT1 1JH, Kingston upon Thames, England, United Kingdom
- 08082960415
4.9
Excellent
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Our overseas trips
Catrina Johnson has been arranging our holidays not just this trip to Sydney Australia , but also our trips to Mauritius Her expertise is just brilliant, she has been extremely helpful
We can highly recommend her at the Flight Centre in Kingston Surrey
Cesko & Lynn
February 10, 2025
Unprompted review
Catrina was fabulous!
Catrina was fabulous!! As a lone woman travelling to Australia to see my son I was a bit nervous, Catrina planned my trip leaving me with enough time for transfer in Hong Kong so it was a stress free trip. She called to check in on me prior to my travel date so I felt really looked after. Great service!! Would highly recommend!
April 7, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fantastic service as always!
April 28, 2025
Unprompted review
Reply from Flight Centre UK - Flight Centre Kingston
Thanks for taking the time to share your fantastic review Gregory ❤️
Excellent advice
Excellent advice. Keen to make necessary adjustments and ensure client satisfaction
April 24, 2025
Unprompted review
I needed to fly to USA quickly and…
I needed to fly to USA quickly and Catrina went above and beyond to facilitate this- I was there 2 days later.
She listened intently to my requirements and made some suggestions which definitely made the trip easier.
She is an excellent and patient communicator and answered emails promptly while I was away.
I can wholeheartedly recommend her for her suburb service and will certainly go to see her again next time I fly.
March 25, 2025
Unprompted review
Exceeding expectations
Great communication from Chris, fantastic package exceeding my expectations, and a great price too, many thanks for very prompt service
April 21, 2025
Unprompted review
Catrina at the Kingston branch was 5…
Catrina at the Kingston branch was 5 star we went on road trip in California all our trips hotels car hire flights were so well organised excellent service
April 1, 2025
Unprompted review
Reply from Flight Centre UK - Flight Centre Kingston
We love to see this fantastic review for Catrina, and how she was professional and helpful throughout your booking! Thanks for sharing Lee🙂
One of the best experiences I've had
I could not fault the experience I had with my latest booking with Flight Centre UK. Chris (Rigby-Jones) was professional, knowledgable and provided excellent customer service. Chris answered all my questions, and as I was booking for my elderly parents, I had a lot of questions. Nothing was too much trouble.
He was also very quick to respond to any questions I had.
Excellent experience and this all down to Chris.
April 11, 2025
Unprompted review
Chris was GREAT
Chris was friendly, knowledgeable and funny! Took the anxiety off booking my flights to Japan and made me very excited for the trip!
March 1, 2025
Unprompted review
Reply from Flight Centre UK - Flight Centre Kingston
Thanks so much for this fantastic feedback, we love to see how Chris has taken such great care of your trip to and removed the stress of this situation for you!
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