Flight Centre UK - Flight Centre Monument Reviews 

Normally we would book these trips on our own, but given we wanted a long-haul holiday with lots of stops and hotels, we trusted Tara to sort. Best decision we could have made! All flights and hotels were spot on and just what we asked for, and mid-way through the holiday, a flight was cancelled because of a typhoon. But Tara had a new flight and hotel booked within the hour, and we caught a different flight the next morning and still hit the beach! Great communications in the lead up and during the holiday and would definitely recommend!!

Every detail I requested in my initial contact - four flights, two taxis and a nominated hotel were all sorted out within hours.
Nichole even chose isle seats on my behalf!
All round excellent service.

Having a travel agent to arrange a last minute and complicated trip for a funeral made all the difference at a difficult time, as well as a person to help navigate a visa issue

Have had great support, help and advice from Saleha Begum throughout booking a trip to Japan. She kindly dealt with all the back and forth as we found the right flights and price. Much appreciated - thanks again.

I've been liaising with Kelly all the way through booking. It took me ages to finalise the details but she was always responsive and helpful, and turned around my itinerary requests really quickly. I'll be using FlightCentre again, highly recommended.

Hi by chance I come in to this flight center because there is on in Angel where I live .
I ask her to help me for flight to Sydney and she done amazing job for me take long time with me about time for flight both ways and stay in Bangkok with Hotel at the end she done perfect job.
Wish her the best

I cannot recommend this travel agent highly enough. From the very first enquiry through to booking our holiday, the service has been exceptional.
Liz took the time to understand exactly what we were looking for, provided knowledgeable advice, and was always available to answer any questions. Nothing was too much trouble, and every detail was handled professionally and efficiently.
I was very impressed by their patience, attention to detail, and genuine commitment to ensuring we found the perfect holiday. They made the whole process stress-free and enjoyable, giving complete confidence that everything had been arranged to a high standard.
Excellent customer service, both Liz and Josie went above and beyond. I would not hesitate to use them again in the future and would happily recommend them to family and friends.
Thank you for your outstanding service Liz and Josie.

Liaising with Imogen Altman. Fantastic service. Imogen found the flights and answered my questions. I made an error with dates. Imogen sorted it all out with BA within the booking with total professionalism and humour after payment had been made. What a star. Exceedingly happy with the service. I always use Flight Centre and they are alway brilliant.

We entrusted our planning for our 2027 trip to New Zealand to Josie Gough at Flight Centre.

Whilst it’s still several months before we head off, it’s fair to say that Josie made the booking process very straightforward, despite our repeated questions and queries around the itinerary.

Josie’s knowledge of New Zealand, having lived there, was invaluable. Booking such a lengthy trip, with stopovers in Singapore and Hong Kong, and a side trip to Fiji, would have been very challenging for us. Josie was very patient with our email queries and was always prompt with responses; I’m sure we were somewhat challenging to handle but Josie was able to pull everything together so that we can now look forward to an amazing trip with all bookings and arrangements finalised and in place.

From start to finish the service from Tara has been absolutely amazing !!!Tara was brilliant with ideas on where to visit for our trip the Japan , the hotels were all of a good standard and Tara answered my panic emails as the trip got closer straight away and put me at ease.
I would highly recommend using Flight centre as the process of booking a holiday was made extremely easy and affordable.
Thank you so much Tara for all your help we had an amazing holiday in Japan and it was made easy with your help .

Liaising with Kelly Darke at Flight Centre Monument was an absolute pleasure, she was super knowledgeable, very helpful, reliable and always answered any enquiries with a happy and efficient manner. Would reccommend her services to anyone - Ken, Essex

To Kelly Darke. Dear Kelly. Thank you once more for organising another trip to Melbourne. Quick, efficient seamless and what a great deal you found me. I wouldn't dream of organising any of my own flights now that I have found you. Please don't retire - well not until I am six foot under! Best, wishes, Elizabeth

I contacted Emily through email as I saw the website on facebook
The communication between us was so informative and detailed from Emily
She was able to give me all options and they were helpful
The staffs too at Eastcheap branch were nice and helpful too
Good customer service
I will definitely use them again and refer friends to them

I have booked my flights and trips with imogen at flight center, and have always received expert service. Very knowledgeable help.

Nicole was brilliant both in organising the flights and answering a range of queries on my part. Excellent support and professionalism.

Amidst the disruption caused by current events in the Middle East, the wonderful staff at flight centre located and booked some flights to New Zealand at short notice and then, following a last minute issue, organised their cancellation. They arranged a refund subject to their usual terms and this was credited in due course. All done with courtesy, efficiency and patience. I will be re-booking with them soon.

Brilliant from start to coming back from our trip. Due to the situation in the Middle East we were not sure if we would be able to travel. Saleha was on the end of the phone happy to answer questions and helped us with our decision making. Changing our flights, taking the hassle out of it for us meaning we got to go on our trip. Thank you so much Saleha. Would definitely use flight centre again.

Very efficient & knowledgeable person with lots of patience & excellent understanding of customers need and desire to make customers very happy. A very valuable assett to the company.

Jamie was attentive to my requests and ideas from the moment I submitted the web enquiry. He communicated in a very friendly manner, nothing was to much trouble for him and he provided information and quotes in a way which was very easy to understand and compare. He was willing to tweak dates/times and look for other options and combinations without any fuss. I couldn't have asked for better service.

What a easy way to book our flights. Kelly was marvellous, explained everything, talked us through our option's. Can't recommend enough.