Flight Centre UK - Flight Centre Monument Reviews 

Friendly and helpful staff, good knowledge.

Quick and efficient service and a very good price.

Kelly Darke is very helpful, friendly, knowledgeable, professional, experienced and has a good knowledge of the Travel industry.
Kelly is efficient and very quick in coming back with any enquiries.
I recently booked a hotel to Oman with her and have used her services in the past.
She is a great asset to the company.
I would strongly recommend using Kelly and Flight Centre for all your future bookings.

Saleha Begum, the agent that was dealing with booking our trip was so helpful, informative and really took her time with dealing with our request. She was really patient and this was one of the reasons I decided to go with Flight Centre

Kelly has once again provided excellent service. A prompt response and our question answered. Cannot recommend her highly enough.

My first experience with Flight Centre and very impressed especially with Kelly Darke .. her efficiency and empathy along with being so professional and patient and coming up with solutions .. At this stage I would def recommend this agency

Kelly at Monument was super helpful and efficient. Quick responses and easy to deal with. First time using this company but will use again. Many thanks to Kelly

Dealing with CARLEY PROBERT gave us the very best experience when booking flights and information for our bucket list’ adventure to Canada. She has managed to get us excellent flights, both international and internal, for such brilliant prices. She has also been able to give quotes for our car hire, again at very affordable rates, and is now looking at helping with our itinerary. It was such a comfort to hear, knowing that CARLEY herself had made a very similar trip, and has been great with her suggestions that is going to make our trip so memorable. It is with many thanks to say what a fantastic experience it is to be dealing with an amazing representative from the Flight Centre UK, and 100% recommend them!

From the initial contact Imogen at Monument was nothing but helpful, patient and Friendly. Her knowledge was through and nothing was too much trouble.
Highly recommend- thanks Imogen

I am a repeat customer of Josh's at the Flight Centre, Monument, London. I have booked many flights for myself and my family with Josh. He has always delivered on point. I cannot thank him enough. I will keep using his services and will gladly recommend Josh to my family, friends and colleagues. Well done, Josh. 10/10 as usual!

I have ploughing thrI was ploughing through flight options for a multi-centre trip to Thailand, getting more and more confused so decided to contact Imogen at Flight Centre for help. Later that day all done & dusted booked for 1k less than I could find online! She was so helpful with adjustments of timing for the children also.
We booked our previous holiday to Mauritius with her also and she helped us choose a hotel that didnt come up much when researching but was so perfect for our family and lovely that the children still beg to return (Ravanella Attitude).
Many thanks Imogen, will definitely return.

What had apparently appeared to be a straightforward transaction was put into disarray by our bank. It necessitated resending the link on a few occasions. The staff were very professional, patient and helpful, especially Imogen and the whole process was completed within 24 hours without too much stress. Thank you

Had a great experience at Flight Centre, Monument today. Imogen was smiling at us as we walked through the door and seemed eager to help us. She listened to us throughout our time there and responded to our thoughts. She was the perfect balance between confidently taking control and opening options for us. As nervous holiday bookers, she enabled us to walk out of the branch assured and free to be excited about our trip to Mauritius and Dubai. It felt, throughout our visit, that she was determined to find us the best deal. She ensured we had and understood the information we needed. Thank you Imogen.

We had great help from Imogen to arrange a fantastic trip to Vietnam and Australia. She was very patient looking at various combinations to secure a really good deal, which we could never have arranged on our own.

Imogen was really helpful at putting our itinerary together and found us the best price for our trip.

We were referred to Andrew Stevens at Flight Centre by a friend who is travelling with us to Papua New Guinea — not the easiest destination to arrange flights for. Andrew explored multiple options with us and helped us find the most suitable and cost-effective itinerary. He was consistently responsive to our needs and any changes we made along the way, always available to answer questions by email or phone. Overall, it was a very smooth, pleasant, and productive experience. We’ll definitely need to book more flights in the future, and Flight Centre will be our first choice.

I reached out to Imogen Altmann at the Monument branch very lastminute for some long haul flight bookings. She was very friendly and immediately and efficiently dealt with my queries and requests. Smooth process and very friendly. Thank you Imogen.

Thanks to Imogen (Monument), all sorted out, minimal fuss, and saved money. *****

We had an amazing round the world trip a couple of years ago organised by Andrew Stevens at Flight Centre. Everything was great. So great that we booked another trip to Japan, Australia and South America for April next year. Unfortunately an unexpected health issues has intervened and we can’t now go. Andrew handled the return of the agreed amount of our deposit with professionalism and real care. A great travel company.

My booking requirements were carried out with
care and efficiency . I have no complaints about
the good and friendly service I received.