Excellent service as usual. All staff helpful. Mel covered all requests and was full of knowledge with airlines and routes etc. She was efficient and friendly as always.
Company replied
Western Road 11, Unit 5, Laurie Walk, RM1 3RL Romford, England, GB
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Excellent service as usual. All staff helpful. Mel covered all requests and was full of knowledge with airlines and routes etc. She was efficient and friendly as always.
Company replied
Melanie. Is an excellent person to book our flights. Over the years we booked flights to Australia/ America and we continue to book flights to America. Melanie has always listened to our needs and i... See more
Company replied
I have used flight centre to book flights to Australia and Sri Lanka ( and find accommodation for the latter). The whole process has gone smoothly and when I have had to make certain adjustments th... See more
Company replied
Amy was hands on all the way - extremely helpful in arranging quite a difficult trip. Phone calls and emails always promptly returned with a smile. We could not have managed this trip without Amy's... See more
Company replied
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Western Road 11, Unit 5, Laurie Walk, RM1 3RL, Romford, England, United Kingdom
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Reply from Flight Centre UK - Flight Centre Romford
Melanie is a star she always comes up with the best options for us another excellent experience with her and her company.

Reply from Flight Centre UK - Flight Centre Romford
Keeley Gotts at Romford arranged our flights to Kota Kinabalu taking care to ensure that sufficient time was available to make the connecting flight at Kuala Lumpur.Everything went smoothly so we are very grateful to her for her professionalism.Keeley is easy to work with and has excellent knowledge in her field.

Reply from Flight Centre UK - Flight Centre Romford
Our trip to South Africa was one to remember, and that was all down to the fantastic help and advise we received from the lovely Melanie. We didn't have to think or worry about the planning or logistics, everything was arranged within a couple of hours with transfers for our family of four. Thank you so much Melanie, we will be back for the net trip!!

Reply from Flight Centre UK - Flight Centre Romford
Holly was very friendly and gave me some very good advice about my destination.
Made it much easier to book my trip.

Reply from Flight Centre UK - Flight Centre Romford
Melanie was very helpful and patient with all my questions. And also answered promptly.

Reply from Flight Centre UK - Flight Centre Romford

Reply from Flight Centre UK - Flight Centre Romford

Reply from Flight Centre UK - Flight Centre Romford
Sophie has been professional, helpful, and polite throughout all the communication we have had. She has kept me informed, and been very patient with my ever changing itinerary. If she hasn't been able to answer any of my (many) questions, she has gone away and come back to me with the answer in a very timely manner. She has been a pleasure to deal with and I can't recommend her enough.

Reply from Flight Centre UK - Flight Centre Romford
Well done Romford branch.
We have used Romford flight centre for 20yrs and all the staff have never failed to do an amazing job.
The manager Melanie Hill could not make the whole experience of organising and booking our holidays any easier.
She leads a great team.
And Marie & I would like to thank you 👍🏻👍🏻

Reply from Flight Centre UK - Flight Centre Romford
Reece was great in helping me get booked for my trip to Australia, and then having to change my flight. As planned on going earlier. Very helpful and professional, will definitely call again for my next trip.

Reply from Flight Centre UK - Flight Centre Romford
Amy at the Flight Centre Romford was great booking my two flights, really helpful and very professional 🙂👍

Reply from Flight Centre UK - Flight Centre Romford
We had Amy from the Romford branch help us with a trip to Auckland involving layovers. She was amazing, we gave her a list of ideal timings, companies and layover times, and she came back with some great options for us to choose from. She talked us through booking and was so helpful.
Thank you Amy!

Reply from Flight Centre UK - Flight Centre Romford
I AM HAPPY WITH THE GREAT SERVICE.
MELANIE WAS APPROACHABLE.
SHOWS PROFESSIONALISM.
SHE'S FRIENDLY.
I AM GIVING MELANIE A 5 STARS FOR HER SERVICE.

Reply from Flight Centre UK - Flight Centre Romford
Melanie has been amazing, compiling the best itinerary for our first trip to Thailand. She really listened to our requirements and advised on the best places to stay and for how long. Communication has been brilliant and any queries answered straight away. Would highly recommend

Reply from Flight Centre UK - Flight Centre Romford
The flight Centre has been amazing from start to finish for our fantastic Christmas safari holiday in Kenya. Amy Burns has gone above and beyond in making this holiday experience one that we will never forget. Thanks for all your help then and still now dealing with one small issue that we had with a transfer. X x

Reply from Flight Centre UK - Flight Centre Romford
I always book my long haul trips with Flight Centre Romford because I can rely on their knowledge and experience to make booking hassle free.

Reply from Flight Centre UK - Flight Centre Romford
Mel has always been very helpful and responsive to all my needs, and take it from me I have had some tricky and logistically difficult requests/trips.
Well done! 5 star.

Reply from Flight Centre UK - Flight Centre Romford
Cannot recommend this team highly enough. Rang on boxing day, got directly through to Mel, who has sorted flights for us and our neighbours in the past. She gave us all options and found exactly what we needed (we had spent hours prior to this looking online). Although I live in Wales, i would not look to anyone apart from Mel and her team to sort complex flights for me, friends and family.

Reply from Flight Centre UK - Flight Centre Romford
Hannah was patient and persistent. The Carrier changed times twice an Hannah came up with options and solutions to solve the problem.
Alway cheerful.

Reply from Flight Centre UK - Flight Centre Romford
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