We took a complicated request into the Flight Centre and were really impressed with the help we received. Melanie was helpful and knowledgeable and put together a great travel itinerary for us.
Company replied
Western Road 11, Unit 5, Laurie Walk, RM1 3RL Romford, England, GB
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We took a complicated request into the Flight Centre and were really impressed with the help we received. Melanie was helpful and knowledgeable and put together a great travel itinerary for us.
Company replied
Excellent service as usual. All staff helpful. Mel covered all requests and was full of knowledge with airlines and routes etc. She was efficient and friendly as always.
Company replied
Amy was hands on all the way - extremely helpful in arranging quite a difficult trip. Phone calls and emails always promptly returned with a smile. We could not have managed this trip without Amy's... See more
Company replied
I have used flight centre to book flights to Australia and Sri Lanka ( and find accommodation for the latter). The whole process has gone smoothly and when I have had to make certain adjustments th... See more
Company replied
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Western Road 11, Unit 5, Laurie Walk, RM1 3RL, Romford, England, United Kingdom
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Hannah was patient and persistent. The Carrier changed times twice an Hannah came up with options and solutions to solve the problem.
Alway cheerful.

Reply from Flight Centre UK - Flight Centre Romford
Amy Burns took account of everything we stated about our planned trip to the USA. She came up with a list of costed options so we could decide within our group. We chose the flights which matched our requirements and felt we had been given excellent prices. Amy booked the return flights for us with professional care and kept us informed throughout. Well done Amy and Flight Centre.

Reply from Flight Centre UK - Flight Centre Romford
I recently had to cancel a flight for my son, I wasn’t happy about the amount they were going to refund me. I phoned the Flight Centre again and spoke to Hannah Thorogood who was so helpful and professional. She said she would look into it, phoned me back and emailed me the results. I was very happy to learn that the amount I will be receiving has gone up considerably. Well done Hannah and many thanks !

Reply from Flight Centre UK - Flight Centre Romford
Hannah was extremely efficient and friendly. So thank you, Hannah and that was so kind of you to check I had everything I needed. merry Christmas to you all!
Liz Spark XX

Reply from Flight Centre UK - Flight Centre Romford
Hannah was so friendly and helpful, she gave me all the information I needed and prices that are very competitive.
I would recommend the flight centre

Reply from Flight Centre UK - Flight Centre Romford
Staff at the Flight Centre were friendly, cooperative and dealt with issues in a professional manner. They are easy to deal with.

Reply from Flight Centre UK - Flight Centre Romford
Reece was very helpful when organising my flight to Tokyo.
I had a problem with my case on the journey out, but all was sorted on my return journey.
Flight centre are the best.

Reply from Flight Centre UK - Flight Centre Romford
Excellent service from Sophie at the flight centre in Romford

Reply from Flight Centre UK - Flight Centre Romford
I’ve had excellent service from Amy Burns.
Amys help and knowledge of the counties I was visiting made booking my holiday so much easier.

Reply from Flight Centre UK - Flight Centre Romford
We have booked our Far Eastern holiday with 2 consecutive years with Amy Burns with no problems.
Amy is a very professional, helpful and friendly travel consultant. She always checked our flights few days before we travel to make sure everything is in place. She organised wheel chair assistance when we mentioned walking problems,which were waiting at every airport.

Reply from Flight Centre UK - Flight Centre Romford
Amy had worked out the entire itinery to get me to Aberdeen and back and it worked faultlessly. Door to door. Brilliant.

Reply from Flight Centre UK - Flight Centre Romford
Hannah was so amazing and helpful, very responsive and got me such a great deal! She was so kind and I felt that I was properly taken care of.

Reply from Flight Centre UK - Flight Centre Romford
I have to give my experience with Holly from the Flight Centre a 5/5. I gave her quite a difficult job of finding flights for multiple centres, with specific airlines and a particular room at a hotel. I must say that Holly dealt with my many phone calls with extreme patience and professionalism. She even researched into particular room types at the hotel and ensured all my flights were great times. I cannot thank Holly enough and would highly recommend her to anyone needing a complicated itinerary thoroughly researched. Many thanks Davina

Reply from Flight Centre UK - Flight Centre Romford
Amy Burns was extremely helpful throughout the process of booking flights, hotels and rental cars and made sure all our needs were met. Two weeks prior to departure she sent an email with a checklist of essentials to make sure the trip went as planned.

Reply from Flight Centre UK - Flight Centre Romford
I walked in and was greeted by a lovely smile and a willingness to help. Sophie was great at listening to what I wanted from my trip and helped me to put together the holiday I wanted. She gave great information and advice. This is how I will book all my holidays from now on

Reply from Flight Centre UK - Flight Centre Romford
From the first I realised what a treasure I had found in Hannah Thorogood. She was extremely helpful, Knowledgeable and friendly. She went out of her way to find me a good deal and cared about what it was going to cost me and didn't mind how many questions I asked. I could not have asked for a better travel consultant -many many thanks Hannah

Reply from Flight Centre UK - Flight Centre Romford
Easy to book and Amy kept me up to date on any flight changes

Reply from Flight Centre UK - Flight Centre Romford
I always use flight centre, so very helpful, especially during the pandemic when travelling was a nightmare! Hannah rocks, she is so helpful and friendly and super professional. I will continue to use them for sure!!!✔️

Reply from Flight Centre UK - Flight Centre Romford
First time using flight centre and what an amazing service they have given. Hannah at Rotherham branch was very patient and very knowledgeable and couldn’t do enough for me (Evan after a calling a few days later to change my plans🥴 she was so professional and did a fantastic job. Will definitely use flight centre again and again. A BIG THANKYOU TO HANNAH 👏 AUSTRALIA HERE I COME

Reply from Flight Centre UK - Flight Centre Romford
Amy has been absolutely amazing in dealing my my flights. The airlines really messed us around but she was on the ball throughout.

Reply from Flight Centre UK - Flight Centre Romford
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