Florida4less Reviews 342

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Used Florida4less for the first time . Like some other reviewers we were a bit unsure . Booking was very straightforward . Communication was great throughout and there was no problem when we asked... See more

Rated 1 out of 5 stars

Be very wary of this. On my booking there was NO mention of payable resort fees on arrival to the accommodation booked. Nothing was listed on their site for the property that I chose. When checking... See more

Company replied

Rated 5 out of 5 stars

Recently returned from a fantastic Orlando holiday. The customer service from Florida4Less was flawless from start to finish, and everything worked like clockwork. The townhome we rented on Windsor Hi... See more

Rated 5 out of 5 stars

This was the first booking with Florida4 less so unsure what to expect. But we were pleasantly surprised, all went smoothly got all the vouchers in advance no problems exchanging these. Had a great ti... See more

Company details

  1. Travel Agency

Written by the company

With the buying power of The Mid Counties Co-Operative Travel Group we are able to negotiate the best possible rates for all elements of your holiday whilst remaining independent. We work with all the major UK tour operators and airlines. So if you are looking for a flight only, hotel or a package holiday our experienced consultants will be able to find the best options available to you. All of our Florida holiday experts know the Orlando area very well and love talking about it! They are regular visitors to Florida and so their knowledge of the different resort areas and properties available to you is second to none. We believe that the most important thing is to make sure that our customers choose the holiday that is perfect for them and so we offer impartial advice as we are not attached to one particular tour operator or group.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Beware of terms and conditions!

Beware of terms and conditions!
We thought we'd booked virgin flights with Florida for less 18 months in advance. A few weeks before our holiday they switched us to Thomas Cook flights despite our protests. When Thomas Cook went bust they cancelled our holiday of a lifetime and offered no help or advice.
Be aware when booking they may change your flights without any good reason.
Avoid!

October 24, 2019
Unprompted review
Florida4less logo

Reply from Florida4less

We were notified of a change to the carrier by the operator 6 weeks prior to the customer’s departure date. Whilst changes such as these are very rare our booking terms and conditions reflect the terms of the tour operators which cover changes such as this and we notified the party as soon as we were made aware. Alternative flights and compensation were offered to the customer which were accepted. Unfortunately, the Thomas Cook Group of companies then collapsed and we were unable to find suitable alternative travel arrangements. We were available and in contact with all our customers at this time to assist and offer advice. All customers who were booked on a Thomas Cook flight are able to claim a full refund as all our holidays are ATOL protected, information on this process has been provided to all customers. Florida4less is an independent limited company, we are now members of the Mid Counties Co-Operative Travel consortium, ABTA number P7522, ATOL number 6053.

Rated 5 out of 5 stars

five star company

we had an issue with our hotel after the thomas cook collapse, but florida for less sorted everything out with no hassle
we got our hotel sorted out
will use florida for less again and will reccomend them to everyone

a big thanks to martin who we dealt with by email and over the phone

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Godsend.

Got me a Florida holiday when BA cancelled mine 12 hours before flying. As soon as the booking was confirmed, they called to offer help should I need it. Were so helpful and efficient. Booked with them twice before. Will definitely book with them again.

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

First time booking

This is the first time I have booked with Florida4less. I would certainly use them again. We had an awful time recently when we originally booked with Thomas Cook as there was a whole mess made due to hurricane Dorian and our holiday party of 13 adults and 1 infant were left with no holiday 1 day before our scheduled holiday, we contacted numerous companies to try an get us all booked for Florida later on in the week and the only company who managed to do this was florida4less. We spoke to John who was very helpful and made it possible for us to have our long awaited holiday. So I would like to say thank you to John and florida4less.

September 21, 2019
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend.

I would definitely recommend.

When trying to book on-line I was having a few issues but someone rang me and in fact booked the holiday for me and then rang me back to confirm that it had all been done and that confirmation had been sent to me by e-mail. I have also e-mailed them with a question and got an answer back from them in less than 20 minutes - very impressive.

The only criticism I have is that their website is very slow in responding to search requests and it becomes very frustrating as it then tends to take "on a mind of its own".

But very impressed, would definitely recommend

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

10 out of 10!

Absolutely amazing service. Informative, really good prices and a really friendly service. We booked last year for our first holiday as a family and it was perfect and we booked again with these guys only 2 weeks ago to go back again and will continue to do so. Cannot fault the service given.

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

Very helpful staff, but website needs fine tuning

Very helpful staff gave advice on a couple of phone calls without pressuring for a booking. However when we came to book online it was all very easy. Only thing I say could be improved is the search by property name. It often does not include what you have asked for so you have to scroll through everything again. Likewise when you are searching through, and you view a property’s details, it would be better to rejoin your search results where you left - instead of having to start from the beginning every time. All that said, I would still recommend Florida4Less to others - and indeed have already done so!

July 17, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Martin who dealt with our holiday was fantastic. Nothing too much trouble and his helpfulness outstanding. He helped us plan a holiday to Florida for 16 of us and took all the stress and worry out of it. We did everything through this company including flights, villa, cars and tickets and cannot recommend them enough.

July 10, 2019
Unprompted review

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