Flugladen.de Reviews 

38,830
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Flugladen is one of the best websites for finding a wide range of flight options at competitive prices. The website is well organized and offers multiple filters, making it easy to find the most sui... See more

Rated 5 out of 5 stars

The email used to book my ticket was completely different than the one I provided, hence when I try to view the booking details on the airlines website I cannot (Edit) The customer service is AMAZIN... See more

Company replied

Rated 1 out of 5 stars

Dear Flugladen Team, I am writing to dispute an unauthorized booking and the immediate debit of €52.76 from my account today (July 20, 2026). While reviewing flight details on your website, t... See more

Company replied

Rated 5 out of 5 stars

No annoying 50 popups about additional luggage or any tv shows you want to watch mid flight, all in a very simple layout so you don't have to unnecessarily uncheck all additional things some booki... See more

Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Vergleichen Sie die billigsten Flüge und Flugtickets von Fluggesellschaften und buchen Sie direkt auch Ihr Hotel und Mietwagen. Flugladen.de – der Billigflug Spezialist

Flugladen.de

Written by the company

Die Reise Experten
Flugladen.de ist einer der größten Online-Flugticketanbieter Deutschlands und vergleicht zudem mehr als 120.000 Hotels in über 100 Ländern sowie das weltweite Angebot der größten Autovermieter. Das Unternehmen ist Teil von Travix International BV einem der weltweiten Marktführer in der Reisebranche.
Fluggesellschaften auf einen Blick
Flugladen.de vergleicht die Tarife der Fluggesellschaften inkl. Low Cost Airlines und prüft gleichzeitig, ob der günstigste Preis auch verfügbar ist. Erfassen Sie alle Flugangebote(auch Billigflieger)auf einen Blick und finden Sie so schnell und bequem Ihren günstigen Flug.

Contact info

4.1

Great

TrustScore 4 out of 5

39K reviews

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4.1

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(38,830)

6,372 reviews in the last 12 months

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Rated 1 out of 5 stars

I couldn't travel because it was not…

I couldn't travel because it was not mentioned to have mandatory transit visa at Riyadh. So I couldn't get into flight. My full ticket amount was lost due it.

May 27, 2026
Flugladen.de logo

Reply from Flugladen.de

Hello Abhijith,

Thank you for sharing this experience. It is unfortunate that the trip could not take place due to a missing transit visa.

When booking a flight, checking and arranging the correct travel documents and visas is the responsibility of the traveler. This information is also stated in the booking confirmation. Because the required documents were not complete, the airline could unfortunately not allow boarding.

I always advise to check all required travel documents before completing a booking on a website.

Kind regards,
Flugladen
Bianca

Rated 3 out of 5 stars

I could not enter the airport with the…

I could not enter the airport with the eTicket infos from flugladen
I could not get online my boarding passes because the data where not accepted
If the process goes over flugladen then it is not got informed how to do it
the journey from flight-admin view was a pain!

May 23, 2026
Flugladen.de logo

Reply from Flugladen.de

Ich verstehe, dass dies Ihre Erfahrung beeinträchtigt hat, und entschuldige mich für die entstandenen Unannehmlichkeiten.

Rated 5 out of 5 stars

Booked with Flugladen so many times now…

Booked with Flugladen so many times now and I didn't have any problems so far. Comparing my experience with other third party booking website where there are hidden charges. I could only say good things at the moment.

May 26, 2026
Rated 5 out of 5 stars

Reliable and Affordable Service

With this service, I never encounter any problems at all. It is also one of the few companies where I can find a card cheaper than anywhere else. I strongly recommend others not to hesitate in dealing with them.

May 26, 2025
Rated 1 out of 5 stars

It is the worst company you can ever…

It is the worst company you can ever book anything with! They dont help at all, they are grumpy and sad employees probably underpaid and not helping to solve the flight change which is initaited by them.

0 stars!

May 25, 2026
Unprompted review
Flugladen.de logo

Reply from Flugladen.de

Hello Ramil,

Thank you for your feedback. We are sorry to hear that your experience with customer service during this schedule change was disappointing, as it is always our goal to handle such situations as smoothly as possible.

Airlines reserve the right to adjust their flight schedules at any time. When a change occurs and an adjustment is requested, Flugladen is dependent on the approval and final processing of the update in the system by the airline. The team is currently awaiting an official response from the airline to process your request.

Kind regards,
Flugladen

Ingrid

Rated 1 out of 5 stars
Flugladen.de logo

Reply from Flugladen.de

Hallo Joya,

Vielen Dank für Ihre Bewertung. Es tut uns leid, dass Ihre Buchung nicht wie gewünscht verlaufen ist.

Heutzutage bieten Fluggesellschaften oft Basispreise für Flugtickets an. Zusätzliche Produkte oder Dienstleistungen müssen separat bezahlt werden. So wird sichergestellt, dass Ihre Reise keine unnötigen Optionen enthält und genau Ihren Wünschen entspricht. Dadurch bleibt der Ticketpreis so niedrig wie möglich.

Mit freundlichen Grüßen
Flugladen

Ingrid

Rated 1 out of 5 stars

Unfortunately

Unfortunately, I pre-paid for a carry-on bag when I booked with you for over 47 euros, as shown on the invoice.
But at the airport, the airline said that pre-paying for a bag is not allowed, and I had to pay another 75 dollars.
The airline told me that they didn’t have any record of it and that you are an intermediary company.

May 20, 2026
Flugladen.de logo

Reply from Flugladen.de

Hello Ebrahim,

To resolve this and determine exactly what went wrong with the prepaid hand luggage, an investigation is required. An email has just been sent to gather more information to look into this further.

I would appreciate your response to this, so that I can get started on it.

Kind regards,
Flugladen

Ingrid

Rated 1 out of 5 stars

You have changed my flight dates 4…

You have changed my flight dates 4 times now. And since the last time I asked for a confirmation with the E tickts and I received 2 different E tickets with different departure times and I found a different one on my Account. This is absolutely the last time I’m booking a flight on your site.

May 23, 2026
Flugladen.de logo

Reply from Flugladen.de

Hello Lina,

Thank you for bringing this to our attention. It is understandable that receiving different flight details and updates can be confusing.

The airline has implemented various changes to the flight schedule over which we have no control. We are doing everything we can to offer a suitable alternative. To eliminate any confusion regarding the correct departure times, the most recent and correct e-tickets have now been sent.

Kind regards,
Flugladen

Ingrid

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