Flying Doors Reviews 

118
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

French door made to measure order.. perfect. From setting up my online account, submitting details to receiving confirmation phone call. Can't fault.. Also delivered a week earlier than scheduled... See more

Rated 5 out of 5 stars

I was looking for French doors and wasn't sure about buying them online but I'm so glad I did. The service from Bradley and the team at Flying Doors was exceptional from start to finish - they gave us... See more

Rated 5 out of 5 stars

Purchased sliding doors with wide side panels for a dormer loft conversion. We had so many questions and specific requirements. Bradley was outstanding. We never felt rushed, or that we were being any... See more

Rated 5 out of 5 stars

I ordered some bi-fold doors and a window frame. The order arrived when they said it would and the fitting process was easy. One of the sealed units on the doors failed and misted up. I contacted Fly... See more

Company details

  1. Door Shop
  2. Door Manufacturer
  3. Door Supplier
  4. Door Warehouse
  5. Double Glazing Installer

Written by the company

Flying Doors is the UK’s trusted online supplier of high-quality doors and windows — delivered directly to your home. We make it easy to order composite doors, uPVC doors, bifolds, French doors, sliding patio doors, and windows at unbeatable prices — with UK-wide delivery and support every step of the way. Buy direct and save vs traditional installers, with the latest styles, energy-efficient options, and customisation available on every order.


Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

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4.8

All reviews

(118)

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Rated 5 out of 5 stars

I recently purchased bi-folding doors…

I recently purchased bi-folding doors and windows and the service from flying doors was fantastic. I specifically would like to mention Mandy who provided fantastic support. We live in Aberdeenshire and this region is out with the normal delivery zone for Flying Doors but Mandy supported and engaged with the delivery business and got the doors delivered directly to our house. I spoke with other suppliers and their initial promises of speedy supply quickly faded at the point that they had to commit. With Flying Doors they beat their first commitment date once I placed my order and they had the commitment from me.
The doors arrived exactly when they said they would and the driver was extremely helpful and friendly. The doors look great and although they are still being installed the quality looks great and we are extremely pleased with them. I would happy recommend using Flying Doors to anyone seeking to buy doors or windows.

December 3, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID like a plague

We ordered french doors from their website as they stated quick 8-10 delivery. We soon received confirmation that in fact, delivery will take much longer. After phoning up, I was told that their website is not updated yet (maybe time to update it huh? I checked now - it still says 8-10 days). OK, we decided to wait. On the delivery day, the van broke down 10min away from our address. I was advised that next delivery can happen nearly a week later, after multiple calls we managed to have delivery booked for 3 days later. Then, french doors arrived without keys and vent covers that we ordered. Also, a frame is scratched but it's pointless to even raise this matter with them. I was promised next day delivery, it's over a week and I'm still waiting. Customer service is very friendly, however obviously not well informed of what is actually going on, whenever I talk to someone I'm told completely different information, so it feels like they just come up with lies and excuses. This all turned into a nightmare, I had to pay for a locksmith and will have to pay again for someone to install new locks when (AND IF) replacement lock and vents arrive. DON'T USE THEM

December 9, 2022
Unprompted review
Flying Doors logo

Reply from Flying Doors

Good Morning,

I'm sorry to hear of the poor experience you have had with Flying Doors.

We are experiencing delays due to the current strikes and Christmas lead times. We have a banner at the top of our website and as you mentioned we did notify you by email the next day.

We have spoken with you multiple times regarding the delay in delivery and you have not mentioned any of the other issues until now in this 1* review on Trustpilot.

We will contact you now directly to resolve any issues. Thank you in advance for your understanding and co-operation.

Kind Regards
Mandy
Flying Doors Team

Rated 5 out of 5 stars

Super easy process!

Super easy process and what a great price. The doors arrived on time, our builder fitted them in next to no time and I can’t fault the quality at all.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Affordable, well made, Great Staff

Excellent service, doors arrived on date stated and the delivery driver was very helpful and friendly. The doors themselves were great and straight forward to install. I did have a question and called up to get some advice and the lady on the phone was very helpful and directed me accordingly. Sorry I have forgotten the name of the staff member and delivery driver but they were brilliant

Thank you Flying Doors, I highly recommend them if you want your doors fast and want them to be easy to install.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service.
Firstly, the door was delivered in around 2 weeks in my case which was whole 6 weeks faster than competition!
Delivery date and time was clear and I could track the drivers location which is awesome.
Driver helped me carry heavy door inside as well.

Overall BRAVO AND THANK YOU!

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Cracking service from start to finish

Cracking service from start to finish, the guy taking the order knew his stuff, could advise me on things I wasn’t sure about, delivered bang on time, no missing items and the new doors are now fitted with no issues, the delivery driver really couldn’t have been nicer, he delivered on one of the worst days of the year but was still smiling and polite. Wouldn’t hesitate to recommend or use again in the future!

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a 8ft sliding door

Ordered a 8ft sliding door, came in good time and the driver was very helpful. The quality of the door is really high quality and looks great.

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for all the help with…

Thank you for all the help with ordering ! I was worried as I didn't really know what I was doing but the staff talked me through everything, the doors arrived when they said they would and i absolutely love them, thank you very much.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

I have been pleased with my purchase of…

I have been pleased with my purchase of French doors. The ordering was simple and was provided date for delivery and it arrived on the date advised. The doors look good, I am sure they will also look good when installed. The delivery driver put them in my garage, which was most helpful.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to delivery

From ordering to delivery of my french doors and windows it has been a excellent service by phoning I was advised of difference option of how to build the units other than what I could find using the web site.
I have now installed them which was easier than I thought it would be as I am not a trained fitter tip buy the correct fitting tools this could be a option that flying doors could offer

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Flying the Flag - For Flying doors

Great quality, Great Service and bang on time.
Used this company for over a year now and they never disappoint. Loads of choice and great prices for the quality.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

First Class

The window and French doors arrived exactly as planned, in perfect condition and of great quality.
Tony the driver couldn't of been more helpful, a truly easy and professional experience from start to finish.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

First class firm

Excellent service from start to finish brought a set of bi folding doors and French doors very good quality would recommend this firm to anyone

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality

Excellent service and quality.
Nothing was too much trouble for technical support.
French doors and window now installed in my garden office and they look amazing. Thank you

September 22, 2022
Unprompted review

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