Fordbits Reviews 250

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a gearbox for my bmax collected same day. Installed next day works 100 percent. Very helpful staff very competitive prices . Seems they been trolled by a previous customer after some fre... See more

Rated 1 out of 5 stars

Should be minus 100 star don't waste you time or money on this company you will regret it like getting aids I purchased a gearbox for my Ford Fiesta S1600 Limited Edition and specifically asked if... See more

Rated 5 out of 5 stars

I received a text from 1st choice that Fordbits had the part that I required. I rang straight away got an excellent service from the receptionist & Ross I think his name was we confirmed the part I ne... See more

Rated 5 out of 5 stars

Never used this company before having found them via the Breaker Link website. Had been looking for a replacement rear light unit for a Ford CMax. A Very reasonable priced part offered and a lo... See more

Company details

  1. Auto Body Parts Supplier
  2. Salvage Yard

Written by the company

We are are family run specialist Ford breakers with over 15 years in the industry specialising in Ford vehicles only based in Chorley in the north west of England we have broken over 5000 late model fords and have 1000s of parts on the shelf, we offer nation wide shipping contact us with your requirements


Contact info

4.0

Great

TrustScore 4 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuine company with good products

Genuine company with good products. Received my order within 24 hours well packaged and works perfectly. Will always recommend 👌 👍 to anyone.Keep up the good work satisfying your customers..

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Easy supply of hard to find part

Have a 2008 ford focus cc and the drivers door window regulater was broken, the part is no longer available, but Fordbits supplied a used one which means my car is usable again, otherwise it would have been destined for the scrapyard itself. The transaction was quick as was delivery. Thank you

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Good service from Fordbits.co.uk

Young son damaged his rear bumper I thought I was in for a massive bill until I was pointed in the direction of Fordbits.co.uk . They had the correct bumper in the actual colour ok it needs tidying up but it's second hand at a good price . I decided to upgrade the sons bumper with an ST defuser whilst it was off so I contacted Fordbits.co.uk the said they had the part and I had the part within two days and to my surprise they actually colour matched it without me asking . So all in all a pleasant experience.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Never used this company before having…

Never used this company before having found them via the Breaker Link website.
Had been looking for a replacement rear light unit for a Ford CMax.
A Very reasonable priced part offered and a lot cheaper than those offered by other dealers.
I visited their premises to collect part which wad a described and in good condition and working order.
Excellent service from their Friendly and helpful staff.
Value for money and would definitely use again.
Premises well worth a visit as lots of Ford vehicle parts available.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic price

After hunting high and low, for an alternator for my daughters car,that didn't cost the earth, I got sent a quote from Fordbits. The price was very reasonable, I had all my questions answered and my mind put at ease by the office team, it was a very smooth process. The only issue's we had were DHL losing the part, but Fordbits sent out another part to us as soon as possible. The ladies in the office were very helpful, the part arrived today, packed very well, unfortunately it had been damaged in transit, again DHL, but it didn't effect the part, it worked perfectly and my daughters car is running again. Thank you FordBits

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, accurate description and quick delivery. Would recommend using these no problem

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID! Awful customer service

Wish I’d read the reviews before as it seems I’m not the only person this has happened to.
Messaged seller before order 4 alloy wheels to check they are checked and not buckled, received confirmation that they are checked and not buckled. Paid for item, received item. Took car to garage to get them put on, garage has advised 2 are buckled. Needed them for that day as needed car next day.
Messaged seller who has refused to refund, refused to collect and is now refusing to speak to me unless via PayPal because I have raised a case.
Seller has tried to tell me “the parts are second hand”.. like I should expect them to be faulty and I have no rights.
Continuing case with PayPal but would recommend anyone else stay clear. Sells faulty parts, tries to fob you off, drags it out, not helpful and rude.

In reply to the sellers comments - the garage didn’t have tyres available, I went to a local scrap yard that they recommended and ended up having to swap one of the ones they gave me, but they did so without argument.
You have had no abuse, I simply asked for a return and you became rude and defensive. You still won’t arrange a return - read the law, YOU as a seller are responsible for the return of faulty items.
I am not “woke” - I expect if there is a problem it is resolved without problem. Simple. You sold a faulty item and according to the law, you are responsible to arrange return and refund. It’s not hard mate 👍🏻

March 8, 2024
Unprompted review
Fordbits logo

Reply from Fordbits

Lets get this right for all the people interested. This buyer (based in Liverpool) ordered a set of alloy wheels for a fiesta using breakerlink website the first question she asked was are they tested and they’re not buckled. We responded yes they are tested (which they were) and no they are not buckled. We get £40 scrap for buckled wheels why would I sell buckled ones for £50 to receive all the crap and abuse this person has given. Anyway the alloys x4 with tyres sold for £228.50 including Delivery which alone is £30 inc packaging they where shipped on the Thursday delivered on the Monday, the customer then sent a nasty email stating that x2 where buckled after her garage checked them 🙄 I find this hard to believe when they where checked. Anyway we offered to exchange the x2 so called buckled wheels (we do mark all parts shipped as all breakers do) just to keep her happy. But apparently she had bought another set. It took her a week to buy ours yet she bought another set is hours. And the garage that told her ours were buckled just happened to have a set🫢 she demanded we collect the wheels and refund her in full. I then said I would as stated replace the x2 buckled wheels. And the abuse then stated to follow, anyway. She then went to PayPal and not only opened the case but escalated it right away. I contacted PayPal who advised me to accept the return and the buyer will be made to return the alloys. Then the lies stated she messaged to say PayPal had told her I have to send return labels. I called PayPal again who confirmed that as a lie ( I sent the email to PayPal and they said they had never sent her this and would not do). I WAS THEN CALLED AN ARSEHOLE as I had pulled her up on this. This buyer then went to breaker-link website owners and told them more lies and tried to make them force me to pay for the return. I then forwarded them all the correspondence from PayPal, and yes they backed me up. Yes I did tell her I would now not communicate off PayPal due to the lies being told as I wanted a paper trail so she could not say you said this you said that I have never once Sid what do you expect from used. That’s another lie. I have all messages between us and myself and PayPal as proof. This is just another woke person who if does not get her own way she goes off on one with abuse and lies. The buyer chose to pay via PayPal and now has to apply by PayPal’s terms if anyone would like to see the proof please feel free to contact me. As a business we are selling used car parts and there is always a risk in this but have a look at most of the other companies doing it the reviews are way worse we go out of our way to make sure the our way to make sure parts are 100% fine and customer are happy. But we cannot please everyone and on this occasion we have not but I will not be lied to called names and blackmailed by bad reviews into doing something we legally do not have to do

Rated 5 out of 5 stars

Thank you so much

Excellent service and reasonable prices. The part came really well wrapped and within 2 working days. Would definitely use this company again if I had to but, no offence, I hope I won’t need to again😅😉

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely nailed it

Absolutely nailed it. Very friendly, respectful and polite. The price quoted for the parcel shelf was very reasonably priced and readily available. Would recommend them.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

I bought a set of 4 16" used alloys from these guys. Delivery was quick, alloys were in fantastic condition only one had curb damage which is expected when buying used wheels so having 3 with no damage and really good tyres on its absolutely fantastic!

I am very very happy with my purchase! Top marks for delivery, customer service and response times! I'll definitely be buying from them for anything I need now :)

February 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look