Fordbits Reviews 250

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordered a gearbox for my bmax collected same day. Installed next day works 100 percent. Very helpful staff very competitive prices . Seems they been trolled by a previous customer after some fre... See more

Rated 1 out of 5 stars

Should be minus 100 star don't waste you time or money on this company you will regret it like getting aids I purchased a gearbox for my Ford Fiesta S1600 Limited Edition and specifically asked if... See more

Rated 5 out of 5 stars

I received a text from 1st choice that Fordbits had the part that I required. I rang straight away got an excellent service from the receptionist & Ross I think his name was we confirmed the part I ne... See more

Rated 5 out of 5 stars

Never used this company before having found them via the Breaker Link website. Had been looking for a replacement rear light unit for a Ford CMax. A Very reasonable priced part offered and a lo... See more

Company details

  1. Auto Body Parts Supplier
  2. Salvage Yard

Written by the company

We are are family run specialist Ford breakers with over 15 years in the industry specialising in Ford vehicles only based in Chorley in the north west of England we have broken over 5000 late model fords and have 1000s of parts on the shelf, we offer nation wide shipping contact us with your requirements


Contact info

4.0

Great

TrustScore 4 out of 5

250 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great to deal with

Great to deal with, they had the parts in stock that I needed. They made it easy to buy and had lots of knowledge about what I needled. They also posted them to me very quickly. Highly recommend!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from beginning to…

Fantastic service from beginning to end. Items as described got me back on the road in no time when the garage was not sure Fordbits knowledge stepped in, would recommend to anyone no idea how anyone could possibly be negative about this company

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

Very bad experience!

Wish I could give them minus stars but there is no option available. Sent me the wrong steering rack even I sent them a picture of the part & the part no. before buying. When I called them a very rude person was on other side & said it is the right parts for your car & we are not responsible for collecting the part. He said return the part at your own coast or sell it elsewhere. Completely nonsense. I returned the part on my own coast. I got refunded after involving 1st choice Parts. Got the refund after 3 weeks. Unprofessional & very rude customer service. Very bad experience.

November 4, 2023
Fordbits logo

Reply from Fordbits

Funny isn’t it iam always the rude one when customers are not getting their own way. You requested.a used steering rack on 1st choice parts ( which you purchased on the site accepting there terms and conditions as well as ours by doing so, you Even clicked accept) we supplied you the part that the ford software said was the correct part to your reg number and chassi number which you supplied to us. We refunded you in full when you returned the part. Eventually. You even involved 1st choice website which also told you to return the part. You and me are both out of pocket shipping fees what makes you think we should be the only one out of pocket your buying used good here not new once’s I could have very easily also taken 20% restocking fee as per the terms and conditions but we did not. Always the same people crying on there that we / I rude the once not getting there own way. And the once who think there better than everyone else ( iam just a scrap dealer who knows nothing ) eh look at the names on all the complaints

Rated 5 out of 5 stars

Great lads

Top lads ordered a 2nd hand alloy for my focus and it was in mint condition, also a free tyre thrown in which was virtually brand new, quick delivery well wrapped.
Contacted them on e bay due to not being at home on the delivery date,not a problem for the lads to leave notes with the courier to make sure my parcel was left safe in the garage

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a couple of used alloys…

I purchased a couple of used alloys from these lovely people and requested that they please send me two with the best tyres. This was no trouble to them, and they happily obliged and I received my purchase promptly and nicely wrapped.

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Blue Oval Spares…

Excellent service from Blue Oval Spares Ltd. I had ordered a wheel which was in very good condition without any dents or buckles, the tyre came in free which I was not expecting much and had planned to throw it away but it turned out to be in good condition and I am using it in my car now.
The negative points were that it was a direction wheel which was not mentioned in the advertisement and I had to swap the wheels.
The courier service too delivered it to a wrong house and I had to go in search for it and carry it back a 150 feet

October 26, 2023
Unprompted review
Fordbits logo

Reply from Fordbits

HI THERE WHEELS ARE NOT DIRECTIONAL ITS THE TYRE THAT IS DIRECTIONAL THANKS FOR THE FEEDBACK REGARDS ROSS

Rated 5 out of 5 stars

ecosport

ordered an ecosport gearbox arrived very quick great service would use again

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from this company

Brilliant service from this company. Found the part I needed and was delivered very quickly. Door turned up on a pallet which was well packaged so no damage in transit. I will be using them again for more parts. Defo recommend this company

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent communication, fast delivery, very lovely team and staff, condition of items have always turned out just like they have said, couldn't recommend them more, seats arrived in mint condition and no issues fit lovely

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. The part I ordered exceeded my expectation and was a competitive price. Company communication was excellent. All in all, very happy. The company was Blue Oval Spares.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service, part came the next day, well packaged, clean, worked, fitted perfectly, as described, good price - very pleased to find the part.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered rear bumper from st fiesta

I ordered rear bumper from st fiesta mk7.5...It came as they described it and in good condition for a good deal. Their respond is very fast always when you need to ask anything and shipping is also fast. Would recommend 100%.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

Faulty goods

answered my calls repeatedly and promised to investigate my situation, assuring me of a follow-up that never transpired. She also requested that I send detailed information via email, including the fact that the engine had arrived without the turbocharger I had paid for. Regrettably, my diligent efforts to communicate with the company went unanswered.

Despite my persistent attempts to contact them via phone, there were frequent instances where no one would answer, leaving me in limbo. When I finally managed to voice my mounting frustration, the lady on the phone abruptly hung up on me. This disheartening experience has led me to the disconcerting realization that I have been a victim of deception and subpar service from FORDBITS. I caution anyone considering their services to exercise great caution.

September 5, 2023
Fordbits logo

Reply from Fordbits

This person is the untrust worthy one he left x5 reviews on here all under different peoples names ( trustpilot have removed x4 if you look on google you will see what I mean ) this was the way he thought I would resolve his issue which was for the following reasons out of warranty
1 it was out of date
2 the warranty return had not been returned
3 the old engine had not been return ( should have been returned within 2 weeks we are 3 moths down the line )
4 we do not tollarate abusive behaviour towards our staff

For the reasons above we refused his warranty claim all within our rights so he got abusive and left over 10 reviews across x2 sites. Everyone knows only unhappy people leave reviews theses days happy customers have to be prompted to leave a review. We are selling used car parts this industry is a hard one to work in and we do set out strict guide lines for warranty’s that must be followed if there not followed the warranty will be void which is all stated in the warranty form supplied

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