ForeignXchange Reviews 284

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

One star is the only rating I could give. This review doesn’t register Zero. Avoid this company!. I ordered currency on May 17 - sending almost AUD7000 for our family holiday in early June. They recei... See more

Rated 5 out of 5 stars

Very pleased with this service. Placed order online, received email to deposit funds and upload ID. Money turned up at Post Office on requested day. Process at Post Office to collect took less than 10... See more

Rated 4 out of 5 stars

Denominations were as requested, which I thought might not be possible. Cash was delivered only 1 day after my requested date. I'd much rather go into the bank for this service but this was a good opt... See more

Rated 3 out of 5 stars

I put through my order and was given an estimate time to pick up the exchange money but it seems to be later than expected. Then I started to read the previous reviews and only realised so many people... See more

Company replied

Company details

  1. Currency Exchange Service

Written by the company

Foreign Xchange is one of the most trusted online currency providers in Australia. Our partnership with Australia Post make our product offering more safe and secure for our customers.


Contact info

3.1

Average

TrustScore 3 out of 5

284 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Great service

Great service. Even though Foreign exchange did not have the notes I purchased I was kept informed and received the money promptly when they acquired it. THANK YOU

May 24, 2022
Rated 4 out of 5 stars

Good service but would have preferred…

Good service but would have preferred confirmation exactly which day the cash would be available at the Post Office for pick up. Also only received one denomination, would have preferred some smaller notes. Overall though very happy with the ease of ordering and pick up.

May 24, 2022
Rated 5 out of 5 stars

AWESOME

Sorry guys, been very busy in these ounce “once in a millennia” investment opportunities.
First of all I would like to thank you from the bottom of my heart for your professional prompt service.
Being a retail client of ForeignXchange has and is an absolute pleasure in fact I will be contacting you guys regarding the possible purchase of some ZIMS if I’m not to late lol.

May 24, 2022
Rated 4 out of 5 stars

Good rates

Good rates. Processing and postage took a while. Would have liked to have picked up the cash locally and saved on postage.
Not sure if this is an option.
Yes I would use again.

May 24, 2022
Rated 3 out of 5 stars

I did eventually get the currency I…

I did eventually get the currency I ordered but several days after I was told it would be available for pickup at the local post office. Had me worried. They should under-promise not over-promise in order to manage expectations.

May 24, 2022
Rated 4 out of 5 stars

The process was easy and the specific…

The process was easy and the specific US Dollars I needed were there - thank you.
I ordered another currency which was not supplied and I did not know until I collected the money. Ealier advice and refund would have been useful.
Collection from the post office was easy. It was delivered a day late.
The refund was processed qucickly.

May 24, 2022
Rated 5 out of 5 stars

Money

Thankyou very happy with my purchase very efficient and reliable company to deal with I always use the foreign exchange to get my international money when I go overseas xx

May 24, 2022

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