One star is the only rating I could give. This review doesn’t register Zero. Avoid this company!. I ordered currency on May 17 - sending almost AUD7000 for our family holiday in early June. They recei... See more
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Very pleased with this service. Placed order online, received email to deposit funds and upload ID. Money turned up at Post Office on requested day. Process at Post Office to collect took less than 10... See more
Denominations were as requested, which I thought might not be possible. Cash was delivered only 1 day after my requested date. I'd much rather go into the bank for this service but this was a good opt... See more
I put through my order and was given an estimate time to pick up the exchange money but it seems to be later than expected. Then I started to read the previous reviews and only realised so many people... See more
Company replied
Company details
Written by the company
Foreign Xchange is one of the most trusted online currency providers in Australia. Our partnership with Australia Post make our product offering more safe and secure for our customers.
Contact info
Level 2. 22 Grenfell Street., 5000, Adelaide, Australia
- 1300 117 775
- info@foreignxchange.com.au
- www.foreignxchange.com.au
3.1
Average
284 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Yeah not the experience I would wish…
Yeah not the experience I would wish upon anyone. You will not be getting your order anywhere near the date they give you. Poor customer support, poor decision making. Avoid this company if by chance you have an issue and require your goods within a week of date they give you.
May 24, 2022
Perfect every time
Each time I have transacted with ForeignXchange I have received excellent service. Cannot fault them in their expertise, efficiency, and attention to customer needs.
May 24, 2022
Easy to arrange
Easy to arrange, competitive rates, delivered to the door by courier within a few days.
May 24, 2022
Great rate and service
Great rate and service, this is about 3rd or 4th time I have used ForeignXchange. No problems easy to deal with place your order transfer payment email copy of passport all done.
May 24, 2022
Easy to get too
May 24, 2022
Great service
May 24, 2022
Excellent service
May 24, 2022
Never sent money
Never sent the product
We’re contacted and responded saying should have told them earlier
Have passed to authorities as still yet in resolved
May 24, 2022
Amazing service and punctual
Amazing service and punctual. I’ll be using you again. Excellent rate as well
May 24, 2022
All went to plan got a good exchange…
All went to plan got a good exchange rate and process and delivery very good.
May 24, 2022
Very easy transaction
Very easy to negotiate web site. Good exchange rate. Easy to arrange date and place for delivery of money
May 24, 2022
Quick service and great rates
May 24, 2022
The contact was good via email but.....
The contact was good via email but my money arrived 13 days after it was scheduled to. It would be best not to ask a client or suggest, that the moneies will arrive on their chosen date. If this isn't possible as it's been quite stressful waiting so long. Only just in time before my departure.
I appreciated the updates by Amit.
Thank you.
May 24, 2022
Wouldn’t use
Wouldn’t use. Wouldn’t recommend. Money came two weeks after it was promised. Delivered to my home address rather than post office AS REQUESTED AND CONFIRMED. Was overseas at the time and so money was left on front step instead. Wasn’t going to bother with a review but given they’ve emailed four times requesting that I leave a review figured I may as well warn others.
May 24, 2022
Great service and fast...
May 24, 2022
Fast easy transaction
Fast easy transaction. Money came before due date. Highly recommend
May 24, 2022
your supply and delivery was excellent
May 24, 2022
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