EMORLA (Formerly ForLuxeSake)  Reviews 

81
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve ordered a few dresses from here now, and loved them all! The customer service Emma provides is 100/10! Such quick replies and helpful which you don’t get anywhere else. Will definitely be orde... See more

Rated 5 out of 5 stars

Great service, I received my dress quickly and in great packaging condition. Emma the founder of EMORLA, also sent me an email making sure everything was satisfactory with my purchase! This shows... See more

Rated 5 out of 5 stars

10/10 service from start to finish and hands down the best I've ever received when ordering online. My parcel arrived under 24 hours after I ordered with absolutely zero problems. I even received an... See more

Rated 5 out of 5 stars

Absolutely thrilled with my shopping experience at this e-store! Emma was incredibly helpful when I needed a size exchange, which was handled promptly, professionally, and with clear updates througho... See more

Company details

  1. Women's Clothing Store

Written by the company

About EMORLA (formerly For Luxe Sake) EMORLA is an independent UK fashion brand specialising in destination, occasion and holiday wear. Formerly known as For Luxe Sake, EMORLA is a continuation of the same business, with the same owner, service and commitment to quality. We focus on carefully curated pieces you actually want to wear – timeless, flattering styles designed for holidays, events and special moments. Customer care is at the heart of what we do. If you ever need help with an order, sizing or returns, we’re always happy to help. 📧 Contact us: hello@emorla.co.uk 📱 Instagram: @emorla.co.uk We accept Klarna, Clearpay and Laybuy, and offer fast UK shipping.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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No recent history of asking for reviews

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4.9

All reviews

(81)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Super Happy

Super Happy! Love my bracelet - great quality and really quick delivery :)

September 30, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thanks Yasmin xx

Rated 5 out of 5 stars

So happy with my item I purchased

So happy with my item I purchased, delivery was so quick, no complaints from me, will definitely shop here more often.

August 21, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you Lauren xx

Rated 5 out of 5 stars

Trusted seller

Always great products and timely delivery

July 26, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thanks Molly x

Rated 1 out of 5 stars

Expensive for the quality of the item

Expensive for the quality of the item. No free returns included so ended up paying about £5 in total for the shipping for it to arrive and returns. Il be sticking to Asos etc in the future.

July 16, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Hi Hannah, Thanks for the feedback, however you do realise this is a small business? All info regarding returns is stated on the website - we are working on making returns free but at the moment it‘s not possible :( we’ve only been trading for a year, and still finding our feet. I’m sorry you were unhappy with the quality of the set you ordered, I’ll definitely be looking into this. However I can see you’ve been refunded already - something very few of the smaller online boutiques offer. Emma x

Rated 5 out of 5 stars

amazing products amazing service

Pre ordered my dress and it arrived the other day, I absolutely love it! It’s amazing quality and exactly like it looks on the website. It arrived a little later than expected due to circumstances totally out of Emma’s hands but she kept my updated the whole way and even refunded my postage as a good will gesture! Outstanding customer service from start to finish. I will definitely be a return customer!!!

July 5, 2020
Unprompted review
Rated 5 out of 5 stars

New favourite dress!

I ordered a dress on pre order and it took longer than I thought it was however when the dress arrived it was beautifully packaged in a box and the quality of the dress was amazing. Absolutely in love with it. For one of a kind special pieces I would definitely buy again. Can’t wait to wear it!

June 20, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you so much! ❤️ xxxx

Rated 1 out of 5 stars

Not received item

June 18, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Hi Holly,
Your order will be with you in a few days - sorry it’s taken slightly longer than originally estimated. Please check your tracking link, the order is currently with Royal Mail awaiting delivery after a slight delay being processed.

Rated 5 out of 5 stars

Amazing service

Amazing service! I wanted a dress that was out of stock so messaged them on Instagram on the of chance they had one spare. They did and sent it out straight away in time for my birthday! The dress was great quality when it arrived, Will definitely be shopping here again.

June 9, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you so much x

Rated 5 out of 5 stars

It's my firs time buying from this…

It's my first time buying from this website and the clothes I ordered arrived today and they are amazing, they fit perfectly and brilliant quality, I highly recommend buying anything from them.

May 30, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you so much xx

Rated 5 out of 5 stars

Order review

Great communication, keeps you updated and the products are beautiful! As well as amazing quality. Will definitely be ordering again soon

May 22, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you so much Ellie 💖 xxxx

Rated 5 out of 5 stars

Package came when estimated

Package came when estimated, wrapped so beautifully and the product just like the photo, would recommend! Xx

May 22, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you so much 💖 xxxx

Rated 5 out of 5 stars

Nice quality & a good fit

Nice quality & a good fit. Haven’t washed yet so uncertain as to how it will fair in the long term but certainly seems good so far.

April 23, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you 💖 xxx

Rated 5 out of 5 stars

Designer quality & service without the price tag

Have bought a couple of dresses from FLS, always arrive on time in beautiful packaging & the dresses are such good quality!
I emailed the owner (Emma) and she helped me with sizes as I was unsure of on a dress as I wanted it to be a longer length on me, she was so helpful & lovely!!! Couldn’t have helped me more!
& when it came it was perfect!!!!!
She even checked up if I was happy with it!
Shows buying from a smaller company is more personable however the quality of the dresses & service are what you would expect from a designer!!!
Can’t recommend enough!!

April 16, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you so much xxxxx

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service and delivery. The choice of clothes is amazing and I will be placing more orders very soon. I would definitely recommend For Luxe Sake ❤️ Thank you for getting our orders out in these difficult times x

April 15, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you 💖 x

Rated 5 out of 5 stars

AMAZING!!!

Absolutely amazing service and clothing! Cant find such amazing quality clothing at reasonable prices anywhere else! Also love how unique the clothing is ❤❤

April 15, 2020
Unprompted review
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Reply from EMORLA (Formerly ForLuxeSake)

Thank you xx

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