Amazing standard of products to a very high quality. One was broken on delivery through transportation - customer service was brilliant at getting a replacement out for me! Really happy with the item... See more
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I would definitely recommend buying from this company and checking their products out. I was thrilled with how fast the delivery was, and how well they were packaged. The products I ordered came in a... See more
Company replied
Our velvetiser drinks station arrived faster than expected, it was well packaged. The drinks station is fantastic quality and all items fit perfectly. There's also a channel that fits the power cable... See more
Company replied
I accidentally ordered the wrong Board for the Hotel Chocolat Velvetiser, and Sian at Fox & Fern went absolutely above and beyond to help me sort it out. She didn’t just fix the issue – she han... See more
Company details
Written by the company
Fox & Fern is a small family-run business based on the Essex and Suffolk border, specialising in handcrafted solid oak homeware and personalised gifts. Every item is carefully handmade by us using sustainably sourced oak, with a focus on quality, craftsmanship and timeless design. What makes Fox & Fern unique is the care and attention that goes into every single order. From personalised chopping boards and serving trays to our popular Velvetiser stations and hot chocolate organisers, each piece is designed to be both beautiful and practical for everyday living. We believe handmade products should not only look lovely in your home, but also last for years to come. As a small business, customer experience means everything to us. We take pride in offering a personal service, answering questions quickly and helping customers find the perfect piece for their home or as a meaningful gift. Every order is carefully packaged and made with genuine care and attention. We are incredibly grateful for every order, review and recommendation. Supporting Fox & Fern means supporting handmade craftsmanship and a small family business that truly cares about what we create and the people we make it for.
Contact info
United Kingdom
- www.foxandfernbysian.co.uk
4.6
Excellent
25 reviews
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Just on 20 Dec
Just on 20 Dec, 2025
5 out of 5 stars
I am absolutely over the moon with this product. Beautifully crafted and packaged, wonderful quality, communication was excellent. I would highly recommend this seller.
January 5, 2026
Unprompted review
Beautiful wooden products
Sian made me a personalised oak holder for my Hotel Chocolat Velvetiser and chocolate sachets.
It is beautiful, I couldn’t wait to organise it when it arrived a few hours ago.
The little thank you cards in the order were a lovely touch.
I will be ordering from her again in the future as I know her products are to a high standard and very good quality.
September 25, 2025
Unprompted review
Excellent
Product arrived on time, a lovely piece of wood beautifully personalised. Will be ordering from them again.
September 18, 2025
Unprompted review
Amazing product
Sian was lovely to deal with and made a beautiful hand sculpted wood Velvetiser sachet holder for my wife’s Xmas… the personalised message on it is amazing too. Highly recommended
October 19, 2024
Unprompted review
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