The boots are indeed BEAUTIFUL. However, I bought 3 different boots all size 8. One fit true to size- perhaps a 1/2 up but wearable. The second pair fit a size and a half bigger and the third pair is... See more
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See what reviewers are saying
I Received my shoes and they were packaged perfectly and wow my shoes are absolutely gorgeous I have been wanting a pair of Freebird shoes for so long and when I finally got them they were everything... See more
2 times I have expressed my concerns with my purchases. The Randi left black marks on my ankles and my black slides were slippery and uncomfortable. Freebird has stalled by asking tons of questions wh... See more
Company replied
Love my Freebirds! I have at least 25 pair! I lost track! Any issues and customer service has been awesome! Easy exchanges. If they are sale some might be non refundable and it is STATED. Also there a... See more
Company details
Written by the company
Freebird makes handcrafted leather boots. We are under new ownership as of December 2025. We are not a shaving company!
Contact info
1101 E. 126th Avenue, Suite 190 , 80241, Thonton, United States
- orders@freebirdstores.com
- www.freebirdstores.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Great service
Great service. I ordered my boots, paid on line. I asked Freebird to deliver them quickly as my husband would receive them at his hotel in Washington. They communicated the delivery process and I received the boots in less than a week. Thank you for my gorgeous hand crafted boots and awsome experience.
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