Freedom Mortgage & Protection Services Ltd Reviews 

Have had a great experience, with Suzanne and Richard always at hand to help with any queries and helping settling worries I had as a First time buyer.
They were very patient in helping guide me through the Mortgage and Help To Buy applications and very supportive along the way. I would highly recommend them!

Richard and Suzanne went above and beyond my expectations with their support and advice from the very start to the end.

They were incredibly helpful guiding me through the whole process of being a first time buyer by providing me with constant updates and working tirelessly until they secured me the best deal for me and my current situation.

I would certainly recommend them to any first time buyers.

Thanks again!!
Nana

Richard and Suzanne were absolutely fantastic and made my first time buyer mortgage process incredibly straightforward. They clearly explained everything and worked tirelessly, including some late evenings, to ensure my tight timescales were met. I used the Help to Buy scheme too which they fully understand and know how to manage. I got an excellent mortgage offer too! Cannot recommend their services enough. Thanks both!

Suzanne and Richard have been fantastic in helping us get our mortgage for our new property in September. We used their services in 2017, and as a result of the great help then, we returned to them to help us with our move.
Richard is an expert in everything mortgage and insurance and very patient and responsive to questions. Suzanne runs a very tight ship, and went out of her way to iron out any bumps that came along. Even with 3 days before completion, we had one bump in our sale, however Suzanne worked tirelessly to ensure everything was good and we got completed with our dream house. Cannot recommend enough!!! Thank you!

We got our mortgage and keys to our house in record time, during the stamp duty holiday rush! It could not have happened without the swift work from Suzanne and Richard. Thank you so much for guiding our real estate through the help to buy process. It was a real pleasure to have you help us with this house sale.

Outstanding service from beginning to end.
Suzanne & Richard worked incredibly hard to help me get my first mortgage.
I didn't have a clue what I was doing but they patiently got me through the entire process.
Excellent communication, and just a great company to work with. I've already recommended them to my friends, but would happily recommend to anyone else too!

Both Richard and Suzanne have been instrumental in pursuing our case which had so many challenges but they never gave up and finally achieved the results. I would highly recommend Freedom Mortgage Services as they are extremely professional and trustworthy team to get the job done!!

Richard was so helpful guiding me through the process of being a first time buyer, he made sure he looked for the best deal for me, was sufficient and very knowledgeable. Suzanne was also such a great help to me, she was on top of everything and always available to answer any questions I had. I would highly recommend them to anyone! Really impressed

Richard and Suzanne were both extremely helpful in assisting me in getting a mortgage as a first-time buyer. They were extremely friendly and knowledgeable and I would have been quite lost without them. I would have no trouble recommending their services.

Richard and Suzanne have been so helpful and supportive throughout the process. Suzanne due diligence and attention to detail has really been impeccable. As well as being very helpful and always keeping upto date. Richard is clearly an expert and both have been very patient and understating as my situation changed! Thank you so much and I would highly recommend.

Richard and Suzanne were a god-send for us! They literally hand-held us to the process completion with utmost care and diligence. Can't thank them enough for all the support. I am sure anyone considering a property deal would benefit tremendously from their expertise and professionalism.
All the best!

Richard and Suzanne have made my first experience of acquiring a mortgage very smooth indeed. They are highly knowledgable and incredibly diligent; I really felt like I could rely on them. They worked tirelessly to overcome the various external obstacles we encountered along the way, so I was able to sit back and trust them. I will certainly be using Freedom Mortgages again in the future.

Suzanne and Richard were excellent throughout! They were extremely professional, supportive and always went the extra mile. I can't thank them enough for all their help throughout this stressful process.

I would highly recommend them to anyone, they offer an incredible service.

Thanks again
Julia

Many thanks to Suzanne and Richard for helping me secure a mortgage to buy my first home. They were highly proactive, responsive and professional in dealing with all aspects of the mortgage process. Suzanne have gone beyond my expectations with their expert advice, diligent support and perseverance when I encountered issues. I highly recommend them!!!

Suzanne and Richard were absolutely amazing throughout. It was my first experience of buying a property and my partners first as a couple and they made the process really easy and understandable. They were both so helpful and no question was too silly or asked too many times. They were both extremely communicative which is exactly what we were looking for. We would highly recommend using their service.

My journey to home ownership started last year and during covid lockdowns and restrictions.

I have so much admiration for their mortgage services. I have been both frustrated and challenging to say the least throughout this whole process but credit to Richard and Suzanne for putting up with me I was able to remain focused and achieve something unattainable to most. Home ownership. 🏡😁

Yes you heard right. Whether it's self employment, paye or a combination of them both. These people really know their stuff. With the constant changes to criteria during the lockdowns, freedom mortgages where able to navigate through it all. It's wonderful what they are doing? Not many other services won't demand a fee upfront and these people don't. There was no commission/fee etc what ever you want to call it as they only get paid when you've secured your mortgage and you don't pay them the otherwise do. Credit to them for not fleecing people in a vulnerable time of their lives.

I was a first time buyer and if the opportunity presents itself I will definitely use their services again. Also when I remortgage they will be the first people I call.

As I type this the first payment has already gone out. I am extremely happy for having found them and my current position in life.

Both Richard and Suzanne where always available throughout that you could even say they almost held my hand through it all. I was definitely clingy lol.

Your hard work was very much appreciated.

If you're looking for a mortgage these people should be at the top of your list.

Many thanks for all your help and assistance.

Regards Kester

Many thanks Richard & Suzanne for helping my partner and I with purchasing our first home. Communication has been excellent throughout and highly appreciated! Nothing was too much trouble. I would highly recommend to friends and family.

Where do I start? Richard and Suzanne have handheld my partner and I from day one and kept us fully up to date every step of the way with buying our first home. I would recommend freedom mortgages in a heartbeat to anyone! Sadly our first mortgage application couldn’t go ahead as our property was undervalued, this was of course incredibly stressful but Richard and Suzanne put our minds at ease and quickly found a new lender and submitted a new application. I am pleased to say our other application was successful and we are extremely grateful for all Richard and Suzanne’s help!

I can honestly say that I have rarely - if ever - been so well-treated by any service provider in the UK or elsewhere, especially when it comes to financial services.

During the extremely stressful (especially for first-time buyers) process of negotiating a mortgage, Suzanne and Richard have been a beacon of light, reassuring us and going above and beyond to make sure we had as much information and peace of mind as humanly possible.

Suzanne and Richard are a gem in the industry, and I'd refer Freedom Mortgages to anyone looking to brave the opaque and stressful universe of mortgages, ever.

Thank you so much for your ongoing help and support, and for treating us with empathy as humans.

Richard and Suzanne have gone well beyond our expectations with their expert advice, diligent support and perseverance when we encountered issues with our second buy-to-let mortgage, due to stringent expectations from lenders and some challenges with key documents. They were highly proactive, responsive and professional in dealing with all aspects of the mortgage process. Suzanne very politely but firmly chased people and documents, which was an enormous help. This was the second time that they have supported us with our mortgage arrangements and we highly recommend them.