freeNET Electrical Reviews 1,127

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. My item arrived safely by courier the day after it bought it. A fantastic price too compared to what other companies were selling it for. Highly recommend this company

Rated 5 out of 5 stars

I'd never heard of this company before ordering from them so I was a little worried having had bad experiences with other companies in the past. However reading the 5 star reviews on trust pilot gave... See more

Rated 5 out of 5 stars

Superb! Good variety and selection of products, well priced. I bought a steam iron from freeNET which was £28 cheaper than Amazon’s £88 tag. Ordered it just before midnight and it arrived 37 hours la... See more

Rated 5 out of 5 stars

A simple, swift operation with no demand that I open an account. How refreshing. From what I've seen, I feel confident that I can place my trust in your service. So, highly recommended and I'm now... See more

Company replied

Company details

  1. Appliance Store

Information provided by various external sources

Looking for home appliances at discount prices? Well at freeNET Electrical we have Vacuum cleaners, food processors, steam generator irons and many more that can be delivered to your doorstep anywhere in the UK. We are authorised retailers of Bosch, Delonghi, Dyson, Kenwood, Miele, SEBO and many more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

vacuum cleaner

very competitive price and very quick delivery - ordered p.m.Saturday, 22 Dec, delivered am Monday a.m. 24 Dec ! Thankyou.

December 24, 2018
Unprompted review
Rated 5 out of 5 stars

Decent and honest retailer.

I bought a coffee machine from freeNet which was delivered
within 24 hours.

Sadly, there was a fault with the item which I had to return.
freeNet arranged the return at their own costs and are crediting me with the price of the machine.

Good honest and friendly service.

Thank you freeNet!

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service very fast dispatch…

Excellent service very fast dispatch and sent by a very good courier company with a 1hour delivery time slot and unlike a lot of couriers now days the box was completely unmarked not even a slight dent AMAZING.

Deal with this company with complete confidence you won't be disappointed.

December 7, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered a Dyson fan which ended up being faulty - but it was a long process with Dyson to figure that out.

Given that FreeNET were so much cheaper than everyone else I expected huge hassle returning it. They were great - I just emailed in and it was picked up a couple of days later.

Brilliant - thank you

December 5, 2018
Unprompted review
Rated 5 out of 5 stars

Freenetelectrical 1st class

Just bought Samsung microwave from freenetelectrical. Fabulous price and next day delivery via DPD with one hour time slot. First class all round. Will definitely use them again... Tony from Teesside

November 22, 2018
Unprompted review
Rated 5 out of 5 stars

Fast delivery & great customer service

Had the best price for an item I wanted. Was slightly apprehensive about quality and service because the price was so good. Got my item really quickly but it had a minor problem. Everything was sorted out by their friendly and helpful customer service team. Couldn't be happier.

November 20, 2018
Unprompted review
Rated 5 out of 5 stars

One very satisfied customer

Was delighted with both the product and the service. The Dyson hand held vacuum was a fraction of the price on Amazon and took only two days to arrive. Extremely satisfied customer!

November 1, 2018
Unprompted review
Rated 5 out of 5 stars

Dyson V6 Trigger Handheld

I ordered a new V6 Trigger Handheld Dyson Vacuum and paid a very competitive price with free delivery. The item arrived within 2 days and was exactly as described. Thank you!

October 19, 2018
Unprompted review
Rated 5 out of 5 stars

Karcher SC3

Ordered a Karcher SC3 as it was cheaper than any other supplier - even Amazon with their special deal. An absolute no brainier!
It arrived the following day at the stipulated time. Brilliant. Shall use them again. Well done👏

October 13, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

I purchased a Samsung microwave. The website was good and user friendly. Prices excellent. Good liaison after paying. The microwave arrived in good condition on the day specified (Saturday delivery) and in the middle of allotted time slot for delivery. Works perfectly. Thank you very much. I will use you again.

October 7, 2018
Unprompted review
Rated 1 out of 5 stars

Missing parts

I received my Bosch cordless vacuum cleaner by delivery, however I found that 6 small parts are missing.

It is first time happened to me on online shopping in the U.K and I am very unhappy about that and of course I won't use this company again as such hassle !

October 6, 2018
Unprompted review
freeNET Electrical logo

Reply from freeNET Electrical

We have checked with Bosch and the instructions manual (page 34 states *Depending on model) for this model and the missing items you are referring to do not come with this model. We also do not advertise any accessories with this model on our website.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look