FUDGE & SONS Reviews 300

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I was been a customer at this store from before they got their snazzy makeover and have serviced my e-bike there a few times since. I went to check out the prices before bringing my e-bike in for a se... See more

Rated 5 out of 5 stars

First class customer experience with Mike at Epsom Fudge and Son's. Within 10 mins of ordering I had a phone call asking if I wanted to collect the bike the next day or wait for it to be posted... See more

Rated 5 out of 5 stars

Happened to get a puncture near Fudges on Harrow Road and they were amazing! Repaired my tyre in minutes so I wasn’t late, were able to switch out my tyres for excellent new Kevlar ones that don’t get... See more

Rated 5 out of 5 stars

After some minor confusion , both bikes , one a Montague Paratrooper and the second a Paratrooper Express arrived quickly and well packed , ready to use. The best thing was that seemingly , only Fu... See more

Company details

  1. Bicycle Store

Written by the company

Discover an Independent Business serving Bicycle Rider's needs since 1927 onwards Cargo | Folding | Electric Bike Specialists. Professional Workshop | On the spot repairs | All bikes covered


Contact info

4.1

Great

TrustScore 4 out of 5

300 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

micro mini scooter used when arrived!

Ordered a micro mini deluxe scooter and what arrived was clearly a used second hand scooter. The box had scribble all over it and wasn’t sealed and The scooter had scuffs. I called and the guy I spoke to was rather rude and abrupt on the phone saying I was getting a good deal as it was £70. I didn’t pay for a second hand scooter!! In the end he knocked £15 off which wasn’t enough in my opinion but couldn’t be bothered with the hassle of sending back. From reading reviews on here it appears this hasn’t been the first time this company have tried getting away with selling used goods! Appalling!

February 18, 2019
Unprompted review
Rated 5 out of 5 stars

(Specialized Rockhopper pro)…

My bike (Specialized Rockhopper pro) arrived in very good time, it was very well protected during transit . The bike was partially dismantled for delivery, but easily assembled.
overall I’m really pleased with my purchase and the service. Fudges cycles were also offering the most competitive price for this bike online....

February 17, 2019
Unprompted review
Rated 5 out of 5 stars

I struggled to find a company that…

I struggled to find a company that would send an e bike to Jersey.

From the first contact I had with Fudge nothing was a problem and they arranged to send the goods with no hassle, despite me knowing this would not be easy.

All of the people I talked to were brilliant very helpful and knowledgeable.

I would 100% but another bike from this team when I am looking in the future.

January 14, 2019
Unprompted review
Rated 5 out of 5 stars

Cheapest deal

Cheapest deal for the same bike.
When i had a query over delivery date and tracking both were answered promptly.

January 10, 2019
Unprompted review
Rated 2 out of 5 stars

Poor first impression

Got asked to leave a review so here it is....

When I placed my order the website said the item was in stock. A week later no dispatch notice, so I fired off an email. Turns out the item was not in stock but should be in another week.

I wouldn’t have minded if they had been proactive and advised me of the delay before I chased them.

January 7, 2019
Unprompted review
Rated 5 out of 5 stars

Sram Brake Rotor

I recently needed a Sram brake rotor for a new set of wheels and found what I needed on Fudges Cycles. I had never used this company before but their price was so competitive that I decided to make the order. I was impressed with the simplicity of their web site and the speed of delivery was excellent. I would certainly use them again and could recommend them.

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, item arrived in perfect condition and priced cheaper than anywhere else online.

November 28, 2018
Unprompted review

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