Furniture Village - Chelmsford Reviews 

Caroline is absolutely excellent. Spent a long time with me in the store originally for me to decide on the products I wanted and was incredibly patient.
Would seek her out for my next purchases.

Great experience with Tammy, got exactly what we wanted. Cant wait for delivery !

Caroline was great very helpful

I made a mistake on my order when I realised I contacted the store despite me asking to change the order I was informed that this wasn’t possible. Very disappointing will not likely use you again.

We went to furniture village today in a desperate need of a sofa quickly. I want to give a special thanks to Matthew.R who was extremely friendly and greeted us with a smile, when we explained our situation he explained and showed us what sofas were available and how quickly we could get them delivered. He wasn’t pushy or overbearing and we appreciate all of his help with the sale!

Very welcoming and friendly staff, Matthew was very helpful to us choosing the right colour on the sofa we liked. Very professional service. Great Job 😁👌

Great service from Tammy. Very helpful and knowledgeable and not at all pushy.

Ordered a new sofa and experience was great. No pushy sales, Matthew who helps us was friendly and went through everything in detail.

Great experience. Lots of items to choose from. Staff are kind, knowledgeable and helpful.
Was great to try products and easy to order.
Ian was fantastic and gave me as much time as I wanted to try the mattresses. He helped discuss my choices, he is knowledgeable and did not push in anyway what so ever to make a sale. Ian made everything easy and I would go back again and again 😀 A*

Staff were always friendly when we came into visit and decide and Tammy was great when we decided on our choice.

Very friendly and very knowledgeable

Customer service was great I’m amazed with how they welcome me.

Karunaker, is very good

Had a wonderful experience with Tammy so helpful

The whole customer service experience at furniture village was a pleasure. The atmosphere in store is so friendly & welcoming.
Staff weren’t pushy in anyway and I must give a special thank you to Matthew who assisted us throughout. He was very helpful and attentive whilst also giving us time and space to make our decision on sofas.
Would 100% recommend.

Really helpful and gave us time to consider purchase and was not too pushy

The salesman was extremely helpful and explained the different types of mattresses and suitability. I didn't feel pressured into purchasing, which was appreciated. I returned the next day and made my purchase and also received a further discount fir being a regular customer.

Karunaker was excellent and gave us a great deal on our sofas. Would definitely recommend him!!

We had a great experience purchasing our sofas with Karunaker! He was very helpful and really took the time to understand what we were looking for. He made the whole process easy and stress free without being pushy. We’re very happy with our purchase and would definitely recommend his service!

Came into the store today after going to dfs the lady who served me was called Tammy well what can I say absolutely brilliant and very funny she is a credit to your company thank you Tammy for the coffee and cookies if you need anything go and see this lady funny isn’t the word