We didn’t feel pressured as sometimes furniture salesmen can be a bit pushy. But we looked around at our leisure and picked a suite we liked but had to come back the next day. A very helpful salesman... See more
Location
Switch locationStane Retail Park, Stanway, CO3 8BY Colchester, England, GB
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Visited to look at sofas not expecting to find anything suitable but was totally surprised to find a single electric armchair that was really comfortable with added extras, consisting of electric fo... See more
Merrill Harris in Colchester Bramch was great. His approach to sales is what all salesmen should aspire to : polite, friendly, doesn't hassle.you or follow you around the store, no pressure, listens t... See more
Furniture Village is always such a lovely Company to deal with. Jayde made us very welcome when we first arrived and helped us find the options we were looking for. There was no issue or pushiness... See more
Company details
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Stane Retail Park, Stanway, CO3 8BY, Colchester, England, United Kingdom
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James was very helpful and very…
James was very helpful and very knowledgeable about the products and hopefully the sofa will live up to the sale.
James thanks for a fab experience not a hard sale like some of your male staff.
Excellent service by Lesley at the…
Excellent service by Lesley at the Colchester branch. Furniture very high quality and delivered as stated. Delivery staff polite and very professional.
Jade & Mr G at Colchester
We dealt with Jade at the Colchester store. We only went in for a clock and ended up buying a clock, dinning table, six chairs and a sideboard. Jade took the time to go through everything with us without any pressure. We Viewed everything on Saturday, left and returned to buy on Sunday morning. Jade was very polite, knowledgeable and professional, yet personal too. Special thanks also have to be given to Gerrel (Mr G) and Paul for their input
Staff were friendly and informative
Staff were friendly and informative, never felt like we were being rushed, made a very nice shopping experience
Excellent service in Colchester store…
Excellent service in Colchester store at initial ordering. Very reasonable prices. Given delivery date and items delivered very close to that date. Furniture very good quality. Delivery staff were excellent funny, polite friendly and very professional would have no hesitation using Furniture Village again and recommend to friends and family.
Excellent Service
Alan Burton looked after us very well and we found what we were looking for. We will use Furniture village again
Helpful service from Nick when buying…
Helpful service from Nick when buying some chairs today. Made the process nice and quick but didn’t spare the details.
Lydsey ( Colchester) was amazing
Lydsey ( Colchester) was amazing. Not pusy at all. Let us look around without hussle. Very knowledgeable.
Hopefully we are lucky with our sofa and its as comfy as in the show room.
Very knowledgeable staff
Very knowledgeable staff, fun and easy going but not pushy.
A very pleasant shopping experience 10/10
Lovely salesperson Jade would recommend…
Lovely salesperson Jade would recommend to friends and family
Helpful staff who answered all our…
Helpful staff who answered all our questions fully.⁹
Salesman was terrifi c very helpfull.
Salesman was terrifi c very helpfull.
Pleasent very very good at his job no rushing .
Would come back.
Spoke to the lovely lady who served me…
Spoke to the lovely lady who served me in store previously, she helped me with my order . Will certainly return to this store in the future. Thank yiu
I was helped by Gerrell this morning
I was helped by Gerrell this morning, he knew exactly what I was looking for from the description I gave him of my needs. He was incredibly friendly, honest and helpful
Friendly and supportive
I particularly like Nic, always charming and friendly.
The manager as well always helpful.
I am just loving the experience with you guys
Well I ended up buying my chairs from…
Well I ended up buying my chairs from Furniture Village because the assistant, Lesley was friendly, attentive to my request for comfortable lounge chairs. Certainly not one of those pushy persons you find in a lot of retail outlets. Thank you Lesley.
Paula
Where to start from the minute we walked into the Colchester shop Nick was so helpful, not pushy but listened to what I wanted & assisted perfectly. I was contacted with a delivery date & on the day notified of a time window 😁. Alex & Scott delivered my furniture on time & with such efficiency. They were polite & professional & very respectful of my home. Alex noticed one of my chairs had a slight bit of damage & reported it. Today a lovely lady phoned me & organised a replacement. Definitely recommend this company to anyone 😁
Great welcome and great service
Great welcome and great service. Knowledgeable and helpful advice
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