Furniture Village - Colchester Reviews 

915
TrustScore 5 out of 5

4.8

Stane Retail Park, Stanway, CO3 8BY Colchester, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We didn’t feel pressured as sometimes furniture salesmen can be a bit pushy. But we looked around at our leisure and picked a suite we liked but had to come back the next day. A very helpful salesman... See more

Rated 5 out of 5 stars

Visited to look at sofas not expecting to find anything suitable but was totally surprised to find a single electric armchair that was really comfortable with added extras, consisting of electric fo... See more

Rated 5 out of 5 stars

Merrill Harris in Colchester Bramch was great. His approach to sales is what all salesmen should aspire to : polite, friendly, doesn't hassle.you or follow you around the store, no pressure, listens t... See more

Rated 5 out of 5 stars

Furniture Village is always such a lovely Company to deal with. Jayde made us very welcome when we first arrived and helped us find the options we were looking for. There was no issue or pushiness... See more


Company details


Contact info

  • Stane Retail Park, Stanway, CO3 8BY, Colchester, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

915 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(915)

65,147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

James was very helpful and very…

James was very helpful and very knowledgeable about the products and hopefully the sofa will live up to the sale.

James thanks for a fab experience not a hard sale like some of your male staff.

August 31, 2026
Rated 5 out of 5 stars

Jade & Mr G at Colchester

We dealt with Jade at the Colchester store. We only went in for a clock and ended up buying a clock, dinning table, six chairs and a sideboard. Jade took the time to go through everything with us without any pressure. We Viewed everything on Saturday, left and returned to buy on Sunday morning. Jade was very polite, knowledgeable and professional, yet personal too. Special thanks also have to be given to Gerrel (Mr G) and Paul for their input

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service in Colchester store…

Excellent service in Colchester store at initial ordering. Very reasonable prices. Given delivery date and items delivered very close to that date. Furniture very good quality. Delivery staff were excellent funny, polite friendly and very professional would have no hesitation using Furniture Village again and recommend to friends and family.

August 26, 2026
Rated 5 out of 5 stars

Well I ended up buying my chairs from…

Well I ended up buying my chairs from Furniture Village because the assistant, Lesley was friendly, attentive to my request for comfortable lounge chairs. Certainly not one of those pushy persons you find in a lot of retail outlets. Thank you Lesley.

August 14, 2026
Rated 5 out of 5 stars

Paula

Where to start from the minute we walked into the Colchester shop Nick was so helpful, not pushy but listened to what I wanted & assisted perfectly. I was contacted with a delivery date & on the day notified of a time window 😁. Alex & Scott delivered my furniture on time & with such efficiency. They were polite & professional & very respectful of my home. Alex noticed one of my chairs had a slight bit of damage & reported it. Today a lovely lady phoned me & organised a replacement. Definitely recommend this company to anyone 😁

August 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look