I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... See more
Location
Switch location222 Purley Way, CR0 4XG Croydon, GB
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See what reviewers are saying
We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... See more
We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... See more
Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... See more
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Customer service.
Knowing what I wanted. But the sales, assistant taking the chairs from Dow stairs to upstairs so I could see on table previously bought from yourselves was so appreciated. I was not sure until I saw, it in place. Sales assistant was, very friendly and did show me two alternatives to make sure I was sure.
Bipin was a huge help for us finding a…
Bipin was a huge help for us finding a suitable replacement mattress and did so with patience and good humour! Great service!
Best experience purchasing a sofa!
Best experience purchasing a sofa with Danny. From the start he made us feel comfortable and relaxed. Great knowledge and we walked out with a sofa for a great price. Couldn't recommend them more!!
What a brilliant experience I have just…
What a brilliant experience I have just had buying my very first sofa. The minute we walked through the door he immediately put us at ease.
Thank you Danny for all your help!
Ps: the hot chocolate was a bonus
Very happy with choice
Very happy with choice, price and customer service all excellent
We recently visited the Croydon branch…
We recently visited the Croydon branch of Furniture Village and had a very positive experience. All of the staff were welcoming, pleasant and helpful, and the showroom offered an excellent range of furniture with plenty of choice.
Harold, who assisted us, was particularly impressive. He was patient, knowledgeable and gave us plenty of time to look around and consider the different options. At no stage did we feel under any pressure to make a purchase. Instead, he answered our questions honestly and guided us through the decision-making process in a friendly and professional manner.
Overall, an excellent customer experience, and we would certainly recommend the Croydon branch to anyone looking for quality furniture and attentive service.
Great experience
Great experience, David has been a great help and assistance! Very smooth transaction! Managed to arrange delivery quickly which i APPRECIATE SOO VERY MUCH! Great communication all the way! Many thanks!
Bipin was really helpful
Biotin was really helpful, kind and supportive. A great attitude
Excellent customer service
The showroom had a variety of styles but nothing I could relate to until Wilfred guided me through the options that I was looking for. An enjoyable experience which resulted in my purchasing just what I was looking for
I had a great experience at Furniture…
I had a great experience at Furniture Village. I bought a sofa and a dining table with chairs, and I’m very happy with my purchase.
Tush was extremely patient, understanding, and helpful throughout the whole process. He listened carefully to our needs, gave us good advice, and even helped us with a discount. His friendly and professional service made the experience much easier and more enjoyable. We are very excited and looking forward for the delivery.
Thank you, Tush, for your excellent customer service. I would definitely recommend Furniture Village.
Excellent at Purley (shaun the best)
Excellent staff , customer service Shaun is the best.
First time furniture shopping
Just went furniture shopping for the first time and was helped by the wonderful Danny Afgar. He was so helpful in taking my rough ideas and directing me to items I really loved. 100% recommend!
Excellent customer service …
Angie was extremely knowledgeable and helpful in every way possible. She gave a lot of time and was very pleasant. All greatly appreciated!
The sales manager Sean was excellent…
The sales manager Sean was excellent had a good understanding of all the beds and how much support they offer
Listen well and good customer skills
Very professional service from ordering…
Very professional service from ordering to delivery.
Had great service from Danny- Went to 4…
Had great service from Danny- Went to 4 different sofa shops in the area but ended up with furniture village
Offered a great deal, was told it would be up to 4 weeks and got a call after 2 days for delivery so very quick
When we went to look for a new sofa the…
When we went to look for a new sofa the staff member was helpful. We were given time to have a good look and were able to take our time making a final decision.
The delivery service was good, even allowing us to delay delivery whilst we completed redecorating our room.
Unfortunately the furniture would not fit through our front door. It was arranged for the upholsterers to return with the furniture a couple of days later and they were able to dismantle the furniture to get it into the house.
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