Furniture Village - Croydon Reviews 

2,536
TrustScore 4.5 out of 5

4.7

222 Purley Way, CR0 4XG Croydon, GB


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Rated 5 out of 5 stars

I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... See more

Rated 5 out of 5 stars

We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... See more

Rated 5 out of 5 stars

We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... See more

Rated 5 out of 5 stars

Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... See more


Company details


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  • 222 Purley Way, CR0 4XG, Croydon, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,536)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service.

Knowing what I wanted. But the sales, assistant taking the chairs from Dow stairs to upstairs so I could see on table previously bought from yourselves was so appreciated. I was not sure until I saw, it in place. Sales assistant was, very friendly and did show me two alternatives to make sure I was sure.

July 14, 2026
Rated 5 out of 5 stars

We recently visited the Croydon branch…

We recently visited the Croydon branch of Furniture Village and had a very positive experience. All of the staff were welcoming, pleasant and helpful, and the showroom offered an excellent range of furniture with plenty of choice.

Harold, who assisted us, was particularly impressive. He was patient, knowledgeable and gave us plenty of time to look around and consider the different options. At no stage did we feel under any pressure to make a purchase. Instead, he answered our questions honestly and guided us through the decision-making process in a friendly and professional manner.

Overall, an excellent customer experience, and we would certainly recommend the Croydon branch to anyone looking for quality furniture and attentive service.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, David has been a great help and assistance! Very smooth transaction! Managed to arrange delivery quickly which i APPRECIATE SOO VERY MUCH! Great communication all the way! Many thanks!

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The showroom had a variety of styles but nothing I could relate to until Wilfred guided me through the options that I was looking for. An enjoyable experience which resulted in my purchasing just what I was looking for

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience at Furniture…

I had a great experience at Furniture Village. I bought a sofa and a dining table with chairs, and I’m very happy with my purchase.

Tush was extremely patient, understanding, and helpful throughout the whole process. He listened carefully to our needs, gave us good advice, and even helped us with a discount. His friendly and professional service made the experience much easier and more enjoyable. We are very excited and looking forward for the delivery.

Thank you, Tush, for your excellent customer service. I would definitely recommend Furniture Village.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Had great service from Danny- Went to 4…

Had great service from Danny- Went to 4 different sofa shops in the area but ended up with furniture village
Offered a great deal, was told it would be up to 4 weeks and got a call after 2 days for delivery so very quick

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

When we went to look for a new sofa the…

When we went to look for a new sofa the staff member was helpful. We were given time to have a good look and were able to take our time making a final decision.
The delivery service was good, even allowing us to delay delivery whilst we completed redecorating our room.
Unfortunately the furniture would not fit through our front door. It was arranged for the upholsterers to return with the furniture a couple of days later and they were able to dismantle the furniture to get it into the house.

April 25, 2026
Unprompted review

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